Manager Training & Development

MaineGeneral Medical Center; Waterville (ME); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Tuition Reimbursement

PayActiv access to earned wages

401(k) / 403(b) retirement options

Health, dental, vision insurance

Employee Assistance Program

Job summary

MaineGeneral Medical Center in Waterville, Maine seeks an experienced Manager of Training & Development to lead clinical, clerical, and medical education, staff development, and departmental operations. You will align education resources with patient care standards and organizational goals.

You will collaborate with clinical and operational leaders to identify development needs, design targeted learning opportunities, and drive staff performance and engagement across teams.

Qualifications

• Master’s degree in Education preferred.
• Current RN license in Maine preferred.
• Bachelor’s degree in Education, Leadership or Nursing required.
• Progressive experience in clinical, clerical, medical education or professional development.
• Strong understanding of clinical workflows, regulatory requirements, and healthcare operations.

Responsibilities

• Provide leadership for clinical and clerical education and staff development.
• Develop and implement training strategies addressing competency gaps.
• Partner with leaders to assess development needs and opportunities.
• Lead continuing education programs and learning activities.
• Oversee department operations, services, and supporting technology systems.
• Coach and develop team members and manage performance expectations.

Skills

Staff development

Leadership

Educational leadership

Education

Master's degree in Education

Bachelor's degree in Education or Leadership or Nursing

Job description

Job Summary

The Opportunity MaineGeneral Health is seeking an experienced Manager of Training & Development to provide leadership for clinical, clerical, and medical education, staff development, and departmental operations. In this role, you'll lead initiatives that strengthen staff competency, professional development, and clinical practice while ensuring education and operational resources remain aligned with organizational goals and patient care standards. You'll work closely with clinical and operational leaders to identify development needs, improve workflows, and provide medical practice teams with the tools and support they need to succeed. This is an opportunity for a collaborative leader who enjoys developing people, improving processes, and connecting clinical, clerical, and medical practice, education, and technology to strengthen both the employee and patient experience.

Job Description

What You'll Do

Provide leadership and oversight for clinical and clerical education, staff development, and medical practice operations in alignment with MaineGeneral's mission, values, and organizational priorities. Develop and implement training and development strategies that address identified competency gaps and support ongoing professional growth. Partner with clinical, medical, and operational leaders to assess workforce development needs and identify targeted learning opportunities. Lead staff development initiatives, continuing education programs, and other learning activities designed to strengthen clinical, clerical, and medical practice and performance. Oversee departmental operations, clinical, clerical and medical services, and supporting technology systems to promote quality, efficiency, and service excellence. Serve as a key liaison between clinical, clerical, and medical teams and technology partners, translating medical practice needs into system improvements and more effective workflows. Provide leadership for staffing activities, including recruitment, onboarding, scheduling, performance management, and staff development. Coach and develop team members while establishing clear performance expectations and fostering accountability, engagement, and collaboration. Support student learning and engagement opportunities in partnership with clinical teams and educational partners. Lead or support the resolution of complex staff, patient, physician, and operational concerns. Ensure compliance with applicable regulatory requirements, clinical standards, organizational policies, and quality expectations. Monitor departmental resources and identify opportunities to improve efficiency, education delivery, and operational performance.

What You’ll Bring

Master’s degree in Education preferred Current Registered Nurse (RN) license in the State of Maine preferred. Current Bachelor’s degree in Education, Leadership or Nursing required. Progressive experience in clinical, clerical, medical education, professional development, nursing leadership, or a related healthcare leadership role. Demonstrated experience developing staff, assessing competency needs, and implementing effective education or training initiatives. Strong understanding of medical practice clericla and clinical workflows, patient care standards, regulatory requirements, and healthcare operations. Ability to effectively lead and develop teams while fostering collaboration, accountability, and professional growth. Experience working across clinical, operational, and technology teams to support workflow or system improvements preferred. Strong organizational, communication, problem-solving, and relationship-building skills. Ability to manage multiple priorities and initiatives within a complex healthcare environment.

Compensation & Benefits

The salary range shown reflects the base salary for this position. Individual compensation is determined based on factors such as experience, qualifications, skills, and market considerations. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours: 40 Job Exempt: Yes

• Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.
• Physical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.
• Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
• Financial Wellness: Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances. Tuition Reimbursement is available to all employees to further develop skills and career. We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
• Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Employment Opportunity

Equal Opportunity Employer M/F/Vet/Disability. Assistive technologies are available.

MaineGeneral participates in E-Verify.

In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished.

The AffId Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department.