Manager Trainee - Premium Customers

Avis Budget Group; San Francisco (CA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Company vehicle

Paid time off

401(k) retirement plan with company-mh

Medical, dental, vision, life, and-dis

Employee discounts

Employee Assistance Program

Flexible spending benefit (FSA) for 0,

Transit/parking stipend

EAP

Job summary

Avis Budget Group in San Francisco, CA is launching a Manager Trainee – Premium Customers program designed to develop our next generation of leaders through hands-on training at airport locations.

During eight weeks, you rotate across Sales, Logistics and Customer Service, learning how decisions affect fleet availability, revenue and customer satisfaction; after training you’ll advance into a supervisory role overseeing daily operations and premium customer interactions with mentorship and

Qualifications

• Bachelor’s degree or an associate’s degree plus at least two years of customer service experience.
• Demonstrated leadership capability with the ability to work collaboratively and make independent decisions.
• Valid Driver’s License
• Flexibility to work days, evenings, overnights, weekends, and holidays based on business needs.
• Willingness to work outdoors in varying weather conditions with moderate noise levels.
• This position requires regular, on-site presence and cannot be performed remotely

Responsibilities

• During the eight-week training program, rotate through core operational functions to build a strong foundation in airport operations.
• Learn how daily decisions impact fleet availability, revenue, customer satisfaction, and employee performance—particularly for high-value and premium customer segments.
• After completing training, transition into a supervisory role overseeing one or more daily operations or sales functions.
• Lead frontline teams, support premium customer interactions, monitor performance metrics, and ensure service, safety, and brand standards are consistently met.
• Receive ongoing mentorship and development support, with opportunities to advance into future leadership roles.

Skills

Leadership capability

Customer service experience

Driver's License

Education

Bachelor’s degree or associate’s degree

Job description

Salary: $68,640/yr + Company Vehicle (Gas, Insurance, Maintenance Included)Are you motivated by customer satisfaction and interested in building a leadership career in a fast-paced operational environment? As a Manager Trainee – Premium Customers, you will participate in a structured, hands-on training program designed to develop future leaders through real-world experience at our airport locations.During the program, you will gain exposure to key operational areas including Sales, Logistics, and Customer Service, while learning how to deliver elevated service experiences for premium customers, drive operational efficiency, and support financial performance.What You’ll Do:During the eight-week training program, you will rotate through core operational functions to build a strong foundation in airport operations. You will learn how daily decisions impact fleet availability, revenue, customer satisfaction, and employee performance—particularly for high-value and premium customer segments.After completing training, you will transition into a supervisory role overseeing one or more daily operations or sales functions. Responsibilities may include leading frontline teams, supporting premium customer interactions, monitoring performance metrics, and ensuring service, safety, and brand standards are consistently met.You will receive ongoing mentorship and development support, with opportunities to advance into future leadership roles within the organization.Perks You’ll Get:Annual compensationCompany vehicle provided (including gas, insurance, and maintenance, subject to company policy)Paid time off401(k) retirement plan with company-matched contributionsMedical, dental, vision, life, and disability insuranceAccess to voluntary benefits including legal assistance, identity theft protection, FSA, and additional life insurance optionsFlexible spending benefit of up to $260 for public transportation or parking expensesEmployee discounts, including discounted prices on the purchase of Avis/Budget vehiclesEmployee Assistance Program offering counseling, financial and legal consultation, and care referralsWhat We’re Looking For:Bachelor’s degree or an associate’s degree plus at least two years of customer service experienceDemonstrated leadership capability with the ability to work collaboratively and make independent decisionsValid Driver’s LicenseFlexibility to work days, evenings, overnights, weekends, and holidays based on business needsWillingness to work outdoors in varying weather conditions with moderate noise levelsThis position requires regular, on-site presence and cannot be performed remotelyOne year of experience providing high-quality customer service is a plusWho We Are:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.*Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.*San FranciscoCaliforniaUnited States of America