Manager Trainee - Convenience Store

Delta Sonic; Naperville (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Delta Sonic is seeking a Manager Trainee for its Convenience Store in Naperville. This role involves an extensive hands-on Manager Training Program, focusing on leadership skills and store management. Candidates will gain experience in customer service, team management, and operational oversight while enjoying benefits including flexible schedules and professional training opportunities.

Benefits

Flexible schedules

Team member discounts

Scholarship opportunities

Professional training

Competitive benefits package

Qualifications

• Six months to one year of leadership or management experience required.
• Excellent communication skills and a passion for customer service.
• A valid driver's license is preferred.

Responsibilities

• Manage convenience store operations while undergoing training.
• Supervise employee performance and uphold customer satisfaction.
• Ensure compliance with safety regulations and training standards.

Skills

Leadership

Customer Service

Communication

Flexibility

Job description

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Join Our Award Winning Team!

With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

• A team-based and fast-paced work environment
• Company stability with opportunities for career advancement
• Professional training in communication, hospitality, and customer care
• Scholarship opportunities and team member recognition programs
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• Equal opportunity employer
  
  

Job Details

Description

Join Our Award Winning Team!

With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

Team Members Enjoy

• A team-based and fast-paced work environment
• Company stability with opportunities for career advancement
• Professional training in communication, hospitality, and customer care
• Scholarship opportunities and team member recognition programs
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• Team member discounts
• Equal opportunity employer
  
  

Responsibilities

Management candidates will begin their employment in our extensive hands-on Manager Training Program. Our paid training program allows candidates to further develop their leadership skills while also preparing them to fulfill a management-level position in their designated department. Advancement is based on performance, and the majority of our upper management and corporate employees have been promoted from within.

Individuals in the Convenience Store Manager Trainee position will not only learn how to manage our Convenience Store operations, but they will also receive food preparation and safety training, including an employer financed ServSafe Management certification. Once they complete their intensive training program, Store Hospitality Managers oversee our Convenience Store operations and any applicable food outlet (e.g. Tim Horton’s, Dunkin Donuts, The Brick Oven) at their assigned location. The pay range for this position is $18.00 - $25.50 per hour, depending on experience.

Responsibilities Include, But Are Not Limited To

• Upholding customer satisfaction by ensuring Delta Sonic's standards for quality
• Mastering basic employee responsibilities within your assigned department
• Working hands-on alongside the employees
• Training, coaching, and evaluating employees' performance
• Ensuring that employees adhere to all safety regulations
• Preparing and reviewing reports, including the department's staffing schedule and financials
• Addressing all customers in a positive, enthusiastic, and professional manner
• Performing regular maintenance and minor repairs to mechanical systems and/or equipment
• Maintaining cleanliness of the premises which includes sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and landscaping
  
  

Requirements

• Must be 18 years of age or older
• Six months to one year of leadership, management, or key holder experience
• Must be able to demonstrate consistent work experience
• Excellent communication skills and a passion for providing great customer service
• A courteous and professional demeanor
• Patience, motivation, and initiative to lead others
• Ability to stand, walk, and bend for long periods of time, with or without accommodation
• Ability to lift moderate amounts of weight, with or without accommodation
• Flexibility to work at any of the local locations, and schedule flexibility to include mornings, afternoons, evenings, weekends, and holidays
• A valid driver's license is preferred for management positions in the Carwash, Detail, and Oil Change departments
• Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment
  
  

Delta Sonic has been awarded as a Top Place to Work in 2022, 2023, and 2024!

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Services

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