Manager Trainee

Hertz; Southfield (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Discounts on rentals

Paid time off

Medical/dental/vision

401(k) matching

Parental leave

Employee assistance

Educational reimbursement

Voluntary insurance

Theme park tickets

Gym discounts

Job summary

Hertz Local Edition is seeking a Manager Trainee to learn and run a local rental branch, delivering outstanding customer experiences while supporting daily operations. The program outlines a clear path to Branch Manager within 12–18 months through structured hands-on training and real-world responsibilities.

In this hands-on role, you’ll develop in sales, customer service, operations, and fleet logistics, preparing you for leadership with Hertz.

Qualifications

• Must be at least 20 years old
• Valid driver's license required
• Flexible availability, including nights, weekends and holidays
• Customer service, sales, retail, hospitality, or other professional experience preferred
• Strong communication, computer, multitasking, and time management skills
• A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
• Ability to work in a fast-paced, customer-facing environment
• Professional appearance and reliable attendance

Responsibilities

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
• Build the skills needed to grow into future leadership opportunities within Hertz.

Skills

Customer service

Sales

Time management

Strong communication

Multitasking

Professional appearance

Reliable attendance

Adaptable

Self-motivated

Job description

Job Description

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you'll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations. This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you'll prepare for promotion to Branch Manager in as little as 12-18 months.

Wage

Wage: $16.00 per hour + incentives, varies based on job performance

Location

Location: 26695 Telegraph Road Southfield MI 48034

What You'll Get

• Up to 40% off the base rate of any standard Hertz rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more

What You'll Do

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
• Build the skills needed to grow into future leadership opportunities within Hertz.

What We’re Looking For

• Must be at least 20 years old
• Valid driver's license required
• Flexible availability, including nights, weekends, and holidays as needed
• Customer service, sales, retail, hospitality, or other professional experience preferred
• Strong communication, computer, multitasking, and time management skills
• A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
• Ability to work in a fast-paced, customer-facing environment
• Professional appearance and reliable attendance

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran