Manager Trainee

Hertz; Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discount on Hertz Rentals

Paid Time Off

Medical, Dental & Vision plans

401(k) with employer matching

Parental Leave & Adoption Assistance

Educational Reimbursement

Employee Assistance Program

Perks & Discounts

Job summary

Hertz Local Edition (HLE) in Des Moines, IA, is seeking a motivated team member to join sales, service, and operations. You will support location sales goals, deliver top customer experiences, manage fleet logistics, assist with store operations, and help with vehicle prep and lot management.

This role offers hands-on leadership development, training, and advancement opportunities in a fast-paced environment, with comprehensive benefits and a strong focus on safety and teamwork.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service and communication skills essential.
• Ability to learn sales techniques and CRM best practices.
• Valid driver's license and reliable transportation required.
• Proactive, self-motivated, and adaptable to a fast-paced environment.

Responsibilities

• Support achievement of location sales goals.
• Deliver excellent customer experience to drive high service scores.
• Learn and apply sales techniques and CRM best practices.
• Gain hands-on experience in fleet logistics and inventory control.
• Assist with store operations and compliance.
• Support vehicle prep, lot management, and customer service.

Skills

Customer service

Sales

CRM

Communication

Time management

Multitasking

Education

High School Diploma or equivalent

Job description

A Day in the Life:

Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs. Our team is built on leadership, service, and operational excellence. If you're ready to take charge and grow your career in a fast-paced environment, you've cruised to the right spot.

What You'll Do:

Sales & Customer Service

• Support achievement of location sales goals
• Deliver excellent customer experience to contribute to high customer service scores
• Learn and apply sales techniques and CRM best practices

Operations & Fleet Management

• Gain hands‑on experience in fleet logistics and inventory control
• Assist with store operations and compliance

Vehicle and Facility Care

• Support team with miscellaneous task including but not limited to cleaning and preparing vehicles for customers, lot management, and customer service assistance

Finance & Administration

• Learn finance processes and support deal completion
• Understand reporting, documentation, and business metrics

Leadership Development

• Shadow and support management in daily operations
• Build skills in team leadership, scheduling, and performance coaching
• Prepare for future leadership roles through structured training
• Learn how role contributes to/impacts the overall financial wellbeing of the company

What You're Looking For:

• Must be 20 years of age or older
• High School Diploma or equivalent required
• Valid driver's license
• Strong computer and multitasking skills
• Excellent written and verbal communication
• Self‑motivated, adaptable, and eager to grow
• Exceptional time management skills
• Flexible scheduling including nights, weekends, and holidays as needed
• Ability to thrive in a fast-paced environment
• Presentable attire
• Experience working in a professional environment

What You'll Get:

• Competitive pay
• Discount on Hertz Rentals
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more

About Us

We put Safety First , no compromises, because protecting our people and communities drives every choice we make. We Do the Right Thing , showing integrity and respect in every interaction. We encourage open dialogue and Debate With Respect , knowing diverse perspectives make us stronger; once a decision is made, we move forward together with conviction. We Own It , act like owners, and Drive Results with accountability, innovation, and continuous improvement. Here, you'll join a team that moves with purpose, collaborates with trust, and is committed to excellence in everything we do.