Manager, Third Party Risk - Vendor Management

SSY Santander Holdings USA, Inc.; Texas; Hybrid; USD 90,000 - 145,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander Group is seeking a Manager, Third Party Risk - Vendor Management in the United States. The role leads vendor relationships, oversees planning, audits, and change requests, and guides the Vendor Management team.

You will interact with executives, drive risk controls, and ensure timely reporting and program development. Responsibilities include coaching staff, maintaining training, and coordinating with partners to meet partnership agreements while ensuring compliance and strong risk

Qualifications

• 5+ years of financial services industry experience.
• Experience in TPRM standards within Vendor Management.
• 5+ years minimum of management/leadership experience.
• Excellent presentation skills and experience presenting to senior leadership.
• Excellent communication skills including the ability to influence across the organization.
• Ability to lead, develop and motivate a team.
• Demonstrated statistical analysis and problem solving.
• Ability to work under deadlines and maintain confidentiality.
• Certifications: no certifications listed for this job.

Responsibilities

• Develop, enhance and maintain relationships with third parties partnered with the company.
• Oversee planning, scheduling, and communications of meetings, audits and information requests.
• Oversee day-to-day workflow and resource allocation of the Vendor Management team.
• Contribute to the vision and direction of the department to support senior management directives.
• Maintain training and development of the Vendor Management program.
• Provide oversight to ensure information is gathered and delivered accurately and timely.
• Organize and facilitate audits and meetings in accordance with partnership agreements.
• Prepare regular status reports and present to partner stakeholders.
• Develop and manage direct reports aligned with corporate objectives.
• Maintain knowledge of tools available to associates and coach accordingly.
• Serve as a point of contact for Business Partners and monitor SLAs.

Skills

Leadership experience

Statistical analysis

Executive communication

Deadline driven

Cross-functional collaboration

Confidentiality

Job description

Manager, Third Party Risk - Vendor Management Country: United States of America

It Starts With You: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities

We Want to Talk to You!

The Difference You Make

The Manager, Third Party Risk - Vendor Management is responsible for the development, enhancement, and maintenance of ongoing relationships with third parties that the Company partners with. They oversee the resources responsible for the planning, scheduling, and communications of meetings, audits, information, and change requests received from partners or identified in existing agreements. Additionally, the manager role is responsible for overseeing the day-to-day workflow and resource allocation of the Vendor Management team. Provides input into the vision and direction of the department that will support the directives set by senior management. Maintains cohesion, training, and development of the Vendor Management program. Provides oversight for the Vendor Management team to ensure information is gathered and delivered accurately and timely. Ensures audits and meetings are organized and facilitated in accordance with the partnership agreement. Prepares regular status reports and presents reports to the partners. Develops and manages Vendor Management direct reports in line with corporate objectives. Maintains a comprehensive working knowledge of all tools that are available to each associate, continually coaching and training associates. Serves as a point of contact for Business Partners. Monitors and reports SLA’s defined in the partnerships. Coordinates with customers and vendors as needed.

What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Qualifications:

• 5+ Years Financial Services Industry experience. - Required.
• Experience in TPRM standards within Vendor Management - Required.
• 5+ Years Minimum of Management/leadership experience. - Required.
• Ability to lead, develop and motivate a team.
• Demonstrated application of statistical analysis and problem solving.
• Ability to interact with Executive Management as well as leadership of all departments to facilitate the accomplishment of company goals.
• Excellent presentation skills and experience of presenting to senior leadership.
• Excellent communication skills (both written and verbal) including the ability to successfully influence across the organization.
• Excellent judgment, decision-making skills, and the ability to work under continual deadlines and pressure.
• Ability to work well with people from many different disciplines with varying degrees of technical experience.
• Ability to adapt to a dynamic, rapidly changing business and technical environment.
• Ability to maintain confidentiality.
• Certifications: No Certifications listed for this job.

Work Authorization & Sponsorship

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range: Minimum: $90,000.00 USD Maximum: $145,000.00 USD

We Value Your Impact: Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

The Santander Way Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Ready to make it happen? It starts with you. It starts here.