Manager-Telecommunications

Davita Inc.; Albuquerque (NM); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading healthcare system is seeking a Manager-Telecommunications to oversee the performance of telecommunications systems. This role involves budget management, team development, and ensuring compliance with regulations. The position offers a variety of benefits and a commitment to employee wellness and community health.

Benefits

Comprehensive benefits package

Wellness rewards program

Paid time off

Retirement plans

Qualifications

• Bachelors degree or 6 years relevant experience required.
• 11 years experience needed without degree; 3 years must be leadership.
• Experience with Genesys preferred.

Responsibilities

• Develop strategies and present solutions to department leaders.
• Ensure compliance with regulatory and security requirements.
• Manage departmental metrics, budgets, and vendor performance.

Skills

Leadership

Communication

Technical Acumen

Education

Bachelors degree in IT or related field

11 years of relevant experience

Job description

Manager-Telecommunications

Requisition ID

2025-47815

Category

Information Technology

Location : Name

Rev Hugh Cooper Admin Center

Location : City

Albuquerque

Location : State/Province

NM

Minimum Offer

USD $44.52/Hr.

Maximum Offer for this position is up to

USD $69.72/Hr.

Overview

Now hiring a Manager-Telecommunications!

Presbyterian Healthcare is hiring a Manager-Telecommunications. The IT Manager for Telecommunications is responsible for overall performance of Presbyterian Health Services Enterprise telecommunications systems and their peripheral applications. Responsible for development and management of the department budget. Acts as coach and mentor to direct reports and performs performance reviews.

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

Full Time - Exempt: Yes

• Job is based at Rev Hugh Cooper Admin Center
• Remote work from home: this job is intended to be conducting in the state of New Mexico.
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Prefer Qualifications

Experience with Genesys

Qualifications

• Bachelors degree in IT or related field or 6 years of relevant experience in lieu of degree
• Without a degree, candidate/existing employee would need to have 11 years of experience; 3 years of the 11 years should reflect leadership experience)

Responsibilities

• Responsibilities:
  Strategy and Governance Excellence
  Responsible for developing and presenting operational, financial and IT solutions to departmental leaders. Accountable for internal and external communications (within IT, external to IT, and external to PHS). Collaborates with IT, operational and clinical leaders supporting departmental plans, identifying IT solutions and delivering business value.
• Industry Excellence
  Responsible for implementing and executing compliance with all regulatory and security requirements associated with system design, implementation, and ongoing support.
  Responsible for supporting well accepted framework-based best-practices
• Workforce Engagement
  Responsible for assessing and implementing technical and operational team staffing and skills requirements, coaching and mentoring team members, establishing professional development & training plans, and setting goals and expectations with appropriate monitoring of progress over time.
• Service Excellence
  Responsible for establishing department level metrics/goals and objectives, as well as reporting department accomplishments and plans on a regular basis
  Approving, managing, and monitoring project portfolio status and costs as it pertains to the Manager*s area of responsibility.
  Works with IT leadership team in translating strategy into accomplishable IT operating plans.
• Operational Excellence
  Manages the portfolio, monitors and mitigates risk of portfolios and projects via service mgt processes (ITIL)
  Manage and monitors the application and technology operating and capital budgets along with managing and monitoring all vendor and contract performance terms

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $69.72/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

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