Manager, Technology Operations & Enablement

TA Realty; Boston (MA); On-site; USD 160,000 - 200,000; Full time

Job summary

TA Realty LLC is seeking a senior technology leader to run the engineering and operations team focused on infrastructure, identity, and security. You will partner with investment, finance, and operations to set technical standards and drive reliable, auditable platforms.

The role emphasizes hands-on leadership and close collaboration with business units. You will own governance, architecture, and embedded engineering, with responsibility for incident response, vendor management, and automation

Qualifications

• 7+ years in infrastructure, operations, or solutions engineering.
• 3+ years leading people.
• Experience governing MSPs and vendors to defined outcomes.
• Strong security fundamentals: identity, least privilege, endpoint, and data protection.

Responsibilities

• Set governance for MSPs/vendors and lead major incidents and DR testing.
• Define architecture, security, integrations, and platform standards.
• Develop operations/solutions engineers into embedded builders.
• Direct how engineers embed with business teams and drive adoption of outcomes.
• Lead AI enablement and governance, guiding Copilot/agent use and guardrails.

Skills

Leadership experience

People management

MS 365

Azure

Entra ID

Intune

Security fundamentals

Vendor governance

Education

Bachelor's degree in technical or business field

Tools

Microsoft 365

Azure

Entra ID

Intune

Job description

About TA Realty LLC

Founded in 1982, TA Realty is an experienced and established real estate investment management firm. Since its inception, through June 30, 2025, TA Realty has acquired, invested and/or managed over $44 billion of real estate assets through core, core plus and value-add strategies and customized separate/advisory accounts. Leveraging deep expertise in acquiring, developing, managing, and selling real assets in the U.S., we focus on delivering value to investors and communities.

About TA Realty LLC

Founded in 1982, TA Realty is an experienced and established real estate investment management firm. Since its inception, through June 30, 2025, TA Realty has acquired, invested and/or managed over $44 billion of real estate assets through core, core plus and value-add strategies and customized separate/advisory accounts. Leveraging deep expertise in acquiring, developing, managing, and selling real assets in the U.S., we focus on delivering value to investors and communities. TA Realty manages core, core plus and value-add strategies and customized separate/advisory accounts for U.S. and non-U.S. investors. For more information visit: www.tarealty.com

Position Summary

TA Realty is an SEC-registered alternative asset manager focused on commercial real estate. Our technology team is small by design. We pair trusted partners with AI to deliver the reliability of a much larger organization, and we hold ourselves to the security standards our investors expect. This is a leadership role for someone who stays close to the work. Our managed service providers run the day-to-day, and you hold them to it. You lead the engineers who partner with our investment, finance, and operations teams, and you stay hands-on enough to set the technical standard yourself. Expect to spend meaningful time in the tools.

What You'll Own

• Operations governance: Set the service bar and hold our MSPs and vendors to it. Lead major incidents, root-cause reviews, and DR testing with them. Own technology spend and licensing. Keep the roadmap and documentation living, and retire what no longer earns its place.
• Architecture, security, and compliance: Set the standards for integrations, identity, and platforms, and say no when something does not fit. Keep controls audit-ready in support of SEC and Reg S-P obligations and SOC 2 and ISO 27001-aligned practices.
• Team leadership: Develop operations and solutions engineers into embedded builders who own business outcomes, not tickets. Assign each a business domain, set clear goals, and give honest feedback.
• Embedded engineering: Direct how your engineers embed with business teams, from learning the process to owning the outcome through adoption. Stay in the work: build, review, and troubleshoot alongside them, and set the technical bar by example. Turn what the team learns into reusable patterns.
• AI enablement and governance: Lead how the firm adopts Copilot and other agent platforms. Manage agent identity and lifecycle, set Power Platform guardrails, and measure the value delivered.

In your first year, you will have

• Brought MSP and vendor performance under defined service levels
• Led each engineer through at least one embedded engagement that delivered a workflow improvement
• Personally delivered at least one automation, integration, or agent that your team now relies on
• Moved Copilot and agents from experiments to adopted, governed workflows
• Kept the environment audit-ready, with identity and access reviewed regularly

What you bring

• 7+ years in infrastructure, operations, or solutions engineering, including 3+ years leading people
• Current hands-on command of Microsoft 365, Azure, Entra ID, Intune, and scripting, including something you built or fixed in this stack within the last year
• A record of governing MSPs and vendors to defined outcomes, including spend, incidents, and audit readiness
• A record of growing engineers, ideally from support or operations backgrounds, into higher-leverage roles
• Strong security fundamentals: identity, least privilege, endpoint, and data protection

Strongly valued

• Experience deploying AI tools to real users and working through the governance questions that follow
• A clear communicator who explains tradeoffs plainly to non-technical leaders
• Bachelor's degree in a technical or business field, or equivalent hands-on experience

Helpful, Not Required

• Financial services or other regulated industry experience
• A Microsoft or cloud security certification, such as SC-300 or AZ-104

EQUAL EMPLOYMENT OPPORTUNITY

TA Realty LLC is an Equal Opportunity Employer that is committed to creating a diverse and inclusive company culture believing it adds to the strength and vitality of our organization. TA Realty does not discriminate against candidates and employees on the basis of race, religion, national origin, age, veteran status, sexual orientation, or any other protected status under law.

The Pay Range For This Role Is

160,000 - 200,000 USD per year(Boston)