Manager-Technology Delivery

00001 Ameriprise Financial Inc; Minneapolis (MN); Hybrid; USD 107,000 - 147,000; Full time

Benefits offered by this job

Vacation time

Sick time

401(k)

Health, dental and life insurances

Job summary

Ameriprise Financial is seeking a senior technical leader to guide a team responsible for hardware, software, and network design and build activities. The role emphasizes mentorship, process standardization, and reliable deployment into production.

You will champion best practices, oversee testing and documentation, and drive ongoing improvements aligned with SDLC principles. Collaboration with vendors and internal teams is essential.

Qualifications

• Bachelor's degree or equivalent experience in CS/Engineering or related field.
• 5+ years of progressive scope/impact/responsibility with technologies.
• Proven track record delivering initiatives and driving execution.
• Experience influencing, leading, and coaching without direct leadership responsibility.
• Demonstrated reasoning and troubleshooting skills.

Responsibilities

• Provide technical leadership to a team of highly technical employees.
• Develop and maintain a high performing team through hiring, vendor management, coaching and performance management.
• Foster a collaborative, results-driven team environment with accountability.
• Provide work direction, delegation and prioritization to the team.
• Ensure compliance with company policies, processes and procedures.
• Deliver robust technical solutions with partners to meet SLAs and project timelines.
• Ensure design and build artifacts are complete and validated before release.
• Oversee design hand-offs and testing prior to deployment of new technologies.
• Drive continuous improvement of processes and best practices.

Skills

Team leadership

Troubleshooting

Problem solving

Communication

Influence

Education

Bachelor's degree in Computer Science/Engineering or related field

Job description

About Our Company

We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Provide technical expertise and leadership to a team dedicated to hardware/software/network technologies design and build activities (may be comprised of internal and/or vendor/contractor resources). Ensure activities are completed, validated, align with architectural objectives and requirements, and successfully deploy into the production environment. Provide mentorship to team ensuring optimization of designs/solutions. Champion standard processes and procedures. Provide troubleshooting for development and test environment issues.

Key Responsibilities

• Provide technical expertise and leadership to a team of highly technical employees.
• Develop and maintain a high performing team through effective hiring, vendor partner management, coaching and performance management.
• Foster a collaborative, success-oriented team environment where resources are empowered and accountable.
• Provide work direction, delegation, and prioritization to team.
• Ensure compliance with company's policies, processes and procedures.
• Work in partnership with leadership and team members (vendors/contractors and direct reports as applicable) to deliver robust technical solutions, ensuring that service level commitments and project time lines are maintained.
• Ensure successful project design, configuration, performance, implementation and outstanding service delivery.
• Oversee the technical correctness and completeness of artifacts/documentation associated with engineering designs; pro-actively identify and resolve issues/problems.
• Verify that build activities are complete per the approved engineering diagrams.
• Redirect build activities as necessary.
• Oversee the hand-off of design solutions and confirm testing and validation are executed prior to the final release of new and upgraded technologies.
• Influence the continuous improvement of processes, policies and best practices to optimize performance and availability of technologies.
• Drive and develop consistent technical build, implementation and support processes.
• Verify designs are validated and adhere to defined standards.
• Ensure ongoing improvements align with standard process/service management principles and technology Systems Development Life Cycle (SDLC) methods.
• Evaluate, troubleshoot and participate in root-cause analysis of development and test environment issues within technical area of expertise.
• Once corrective action is identified, lead respective team to implement changes/improvements in designs/builds as necessary to prevent recurrence.
• Define, track and measure overall department performance and metrics.
• Complete and distribute reports, models, status updates, statistics, etc., to technology leadership as required.
• Provide proper escalation to leadership for issues/problems as necessary.
• Participate in the organization's strategic and financial planning process.
• Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business.
• Effectively present the value proposition of business appropriate emerging technologies to technology leadership.

Required Qualifications

• Bachelors degree in Computer Science, Engineering, related field, or equivalent relevant work experience.
• 5+ years of experience of progressive scope/impact/responsibility (including both hands-on and leadership roles) working with technologies.
• Proven track record for delivering varying initiatives and driving execution.
• Demonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility.
• Demonstrated reasoning and troubleshooting skills.

Preferred Qualifications

• Proven ability to communicate and articulate technical information across various organizational levels.
• Experience working in geo-dispersed team environment.
• Ability to negotiate or persuade others in moderately complex situations.
• Knowledge of broker-dealer compliance regulations.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $107,000 - $147,100 a year. We have a pay-for performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role.

Benefits

• Vacation time
• Sick time
• 401(k)
• Health, dental and life insurances

Employment Type

Full time Exempt/Non-Exempt Exempt Job Family Group Technology Line of Business TECH Technology

Equal Opportunity Statement

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Company Overview

Since 1894, Ameriprise Financial has helped people feel more confident about their financial future. Guided by strong values and a deep commitment to clients, we've remained a trusted leader in financial planning and advice for more than 130 years. Through our businesses, Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance & Annuities, we deliver advice, investment and protection solutions designed for long-term success. While each business brings distinct capabilities and expertise, all are united by our unwavering focus on clients and a strong financial foundation. For you, that means the opportunity to build a meaningful career in a high-performing, collaborative culture where your expertise can grow, your contributions are valued and your work can make a real impact. As a global financial services company with three complementary businesses, the breadth of our capabilities sets us apart. It also creates unique opportunities for employees to learn, collaborate and grow their careers: Ameriprise Financial: Financial planning, advice and wealth management. Columbia Threadneedle Investments: Global asset management serving individual, institutional and corporate clients. RiverSource Insurance & Annuities: Products and solutions designed to help clients protect and grow their wealth.

Explore Opportunities

Explore opportunities within each business and region below. Ameriprise US | Careers Ameriprise India | Careers Columbia Threadneedle Investments US | Careers Columbia Threadneedle Investments EMEA APAC | Careers RiverSource | Careers

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