Manager, Technology and Information Systems

Mental Health Services for Clark & Madison Countie; Springfield (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

HSA contributions

Vision benefits

Flexible spending

403(b) with employer match

Paid time off

Extended EAP

Disability insurance

Life insurance

CPR/First Aid training on site

Education and training

Differentials for clinical staff

Job summary

Mental Health Services for Clark and Madison Counties in Springfield, OH, seeks a Manager of Technology and Information Systems to lead IT operations, cybersecurity, cloud infrastructure, and EHR systems. You will oversee data governance, analytics, and dashboard design while ensuring compliance with HIPAA, JC, and FQHC guidelines.

Responsibilities include managing the IT department, coordinating cross-functional teams, and aligning IT strategy with organizational goals to improve care delivery

Qualifications

• Associate or bachelor’s degree in information technology, Computer Science, Health Administration, or a related field (master’s preferred).
• Minimum of 3-5 years of IT leadership experience, preferably in healthcare or behavioral health settings.
• Strong understanding of healthcare regulations, including HIPAA, HITECH, and FQHC compliance.
• Knowledge of database systems and SQL required.

Responsibilities

• Data analytics-Oversee all data collection, integration and analysis across IT systems
• Develop and design dashboard and reports to support leadership and executive making decisions.
• Collaborate with leadership teams, and other stakeholders to ensure IT systems support organizational goals and service delivery and identify key performance indicators and insights.
• Coordinate cross functional teams, including clinical, administrative and technical stakeholders.
• Develop and implement IT strategies aligned with MHS's goals, supporting the agency’s behavioral health, inpatient psychiatric, and community-based programs.
• Lead all EHR implementation and improvements, working closely with staff, clinicians and customers to ensure system usability, efficiency and adoption.
• Lead continuous optimization of the system to support outpatient, in-patient, and youth services.
• Ensure the EHR system meets the organization’s needs, particularly in relation to FQHC lookalike status and UDS reporting.
• Manage cybersecurity efforts and ensure all data handling complies with HIPAA, The Joint Commission, and other relevant regulatory bodies.
• Lead the IT department, fostering a culture of innovation, collaboration, and high performance. Oversee the recruitment, training, and development of IT staff.
• Manage relationships with technology vendors, negotiate contracts, and oversee procurement to ensure cost-effective solutions.
• Lead and prioritize IT projects, including device deployment efficiency, infrastructure upgrades, and digital transformation initiatives.
• Develop and manage the IT budget, ensuring alignment with organizational priorities and financial goals.
• Ensure IT systems are compliant with federal, state, and industry regulations, including FQHC guidelines, HIPAA and manage all technology-related risks.

Skills

Data analytics

Dashboard design

Leadership

Cross-functional collaboration

Cybersecurity

IT strategy

Budget management

Education

Bachelor’s degree in IT/CS/Health Administration

Master’s degree preferred

Tools

EHR systems

SQL

Cloud infrastructure

Data governance

Job description

Careers at Mental Health Services for Clark and Madison Counties

Working at Mental Health Services for Clark and Madison Counties means being part of an organization that values service, integrity, and compassion. Our nonprofit mission allows us to focus on care and community impact rather than revenue.

Key reasons to work with us include:

• A strong commitment to community mental health
• A respectful and supportive work culture
• Opportunities to contribute to meaningful, life-changing work

Team members are supported through a culture that encourages collaboration, respect, and professional responsibility. We believe that a healthy workplace is essential to delivering effective mental health care, and we strive to create an environment where staff feel valued and supported.

Mental Health Services for Clark and Madison Counties offers a variety of employment opportunities across multiple areas of the organization. Positions are available for professionals at different stages of their careers, from entry-level roles to experienced clinicians and administrators.

Position:Manager, Technology and Information Systems

Location: Springfield, OH

Job Id:990

# of Openings:1

MHS is currently searching for a Manager, Technology and Information Systems, to provide leadership and oversight of the technology and information systems at MHSCC. This position will lead IT operations, cybersecurity, cloud infrastructure, data governance, and electronic health record (EHR) systems while ensuring compliance with state and federal regulations, including JC and FQHC guidelines.

Responsibilities

• Data analytics-Oversee all data collection, integration and analysis across IT systems
• Develop and design dashboard and reports to support leadership and executive making decisions.
• Collaborate with leadership teams, and other stakeholders to ensure IT systems support organizational goals and service delivery and identify key performance indicators and insights.
• Coordinate cross functional teams, including clinical, administrative and technical stakeholders.
• Develop and implement IT strategies aligned with MHS's goals, supporting the agency’s behavioral health, inpatient psychiatric, and community-based programs.
• Lead all EHR implementation and improvements, working closely with staff, clinicians and customers to ensure system usability, efficiency and adoption.
• Lead continuous optimization of the system to support outpatient, in-patient, and youth services.
• Ensure the EHR system meets the organization’s needs, particularly in relation to FQHC lookalike status and UDS reporting.
• Manage cybersecurity efforts and ensure all data handling complies with HIPAA, The Joint Commission, and other relevant regulatory bodies.
• Lead the IT department, fostering a culture of innovation, collaboration, and high performance. Oversee the recruitment, training, and development of IT staff.
• Manage relationships with technology vendors, negotiate contracts, and oversee procurement to ensure cost-effective solutions.
• Lead and prioritize IT projects, including device deployment efficiency, infrastructure upgrades, and digital transformation initiatives.
• Develop and manage the IT budget, ensuring alignment with organizational priorities and financial goals.
• Ensure IT systems are compliant with federal, state, and industry regulations, including FQHC guidelines, HIPAA and manage all technology-related risks.

Education/Experience

• Associate or bachelor’s degree in information technology, Computer Science, Health Administration, or a related field (master’s preferred).
• Minimum of 3-5 years of IT leadership experience, preferably in healthcare or behavioral health settings.
• Strong understanding of healthcare regulations, including HIPAA, HITECH, and FQHC compliance.
• Knowledge of database systems and SQL required.

MHS provides CPR (BLS)/First Aid and NVCI (CPI Blue Card) for all new staff, along with on-going education and on-the-job training opportunities.

All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and Residential candidates must have a 2-step TB (or proof of prior TB) upon conditional offer of employment.

Mental Health Services for Clark and Madison Counties is committed to supporting the professional growth and well-being of our employees. We recognize that ongoing learning and development are essential in the mental health field.

MHS Offers the following benefits for full-time (35 or more hours per week) staff:

• Medical (Anthem HSA with HRA)
• HSA, Including Employer Contribution with Biometric/Wellness Exam Verification
• Vision (EyeMed)
• Flex Spending (Limited, Medical and Childcare through Flores)
• Safe Harbor 403(b) with Employer Match (Lincoln Financial)
• PTO, Personal Time & Paid Holidays
• Extended EAP Services for employees and their families
• Life (Basic & Voluntary), Long Term Disability, Short Term Disability, AD&D (Including Spousal and Dependent Benefits) (One America)
• Hospital Indemnity/Critical Illness/Accident (Including Spousal and Dependent Benefits) (The Standard)
• CPR/BLS/First Aid/NVCI completed on site for staff
• Education and Training Opportunities
• Differentials for Acute Care Unit and Residential Aides

Our organization encourages staff to grow in their roles and supports career development aligned with individual goals and organizational needs.

PT Employees are offered the following benefits:

• PTO/Personal Time
• Safe Harbor 403(b) with Employer Match (Lincoln Financial)
• Differentials for Acute Care Unit and Residential Aides

All candidates for MHS are required to complete a BCI and/or FBI background check, drug screen, physical (as required) and 2-Step TB test upon offer of employment.

Mental Health Services for Clark and Madison Counties is an equal opportunity employer and does not discriminate against employees or otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, pregnancy, citizenship status, national origin, physical or mental disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local law.

Make A Difference Through Meaningful Work

If you are passionate about mental health care and community service, Mental Health Services for Clark and Madison Counties welcomes your interest. Joining our team means contributing to an organization dedicated to improving access to care and supporting individuals and families across the community.
We value professionals who are committed to ethical practice, compassionate service, and ongoing learning.