Population Health Care Coordinator

MHSCC; Springfield (OH); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical benefits (Anthem HSA/HRA)

Vision (EyeMed)

Paid time off & holidays

Education and training opportunities

Long-term disability

Job summary

Population Health Care Coordinator position at Mental Health Services for Clark and Madison Counties in Springfield, OH. The role focuses on improving health outcomes by analyzing data, closing care gaps, and coordinating preventive care for specific patient groups.

Responsibilities include patient outreach, care gap closure, and reporting on quality metrics, with collaboration across clinicians, IT, and payers.

Qualifications

• High School/GED, Associate Degree or Bachelor's degree in public health or related field -OR-
• 1 to 3 years healthcare experience, care coordination or quality management.
• Experience with quality metrics preferred
• Experience working with a diverse client population, including behavioral health, preferred

Responsibilities

• Patient outreach: Contact patients via phone, email, or mail to schedule overdue preventative screenings, chronic care visits, or general health care.
• Care Gap Closure: Identify and address gaps in care using electronic health record registries, health information exchanges, health plan reports, and state databases.
• Quality and Value-Based Tracking: Support clinical metrics tied to value-based care, HEDIS, Integrated Behavioral Health Homes, Primary Care Health Care.
• Interdisciplinary Collaboration: Work alongside primary care providers, clinical teams, IT staff and payers to align workflows and report performance trends.
• Documentation and Auditing: Maintain accurate patient tracking, record keeping and assist with compliance or payer audits.
• Increase continuity of care by supporting effective mechanisms in transitions of care and managing relationships with secondary and tertiary care providers and referrals
• Increase patients' ability for self-management and shared decision-making
• Establish relationships with relevant community resources, resulting in the connection of patients to these resources with the goal of enhancing patient health and well-being, increasing patient satisfaction and reducing health care costs
• Assist in identifying appropriate QI initiatives to improve health outcomes for general Primary Care and Behavioral Health Care
• Facilitate, implement and evaluate QI activities to improve chronic care management among care teams

Skills

Care coordination

Data analysis

Patient outreach

Quality metrics

Education

Public health or related field (HS/GED acceptable with experience)

1–3 years healthcare experience

Job description

Careers at Mental Health Services for Clark and Madison Counties

Working at Mental Health Services for Clark and Madison Counties means being part of an organization that values service, integrity, and compassion. Our nonprofit mission allows us to focus on care and community impact rather than revenue.

Key reasons to work with us include:

• A strong commitment to community mental health
• A respectful and supportive work culture
• Opportunities to contribute to meaningful, life-changing work

Team members are supported through a culture that encourages collaboration, respect, and professional responsibility. We believe that a healthy workplace is essential to delivering effective mental health care, and we strive to create an environment where staff feel valued and supported.

Mental Health Services for Clark and Madison Counties offers a variety of employment opportunities across multiple areas of the organization. Positions are available for professionals at different stages of their careers, from entry-level roles to experienced clinicians and administrators.

Location: Springfield, OH

Job Id:999

# of Openings:1

Monday-Friday, 40 Hrs/Wk

Position Summary

The Population Health Care Coordinator works to improve health outcomes and quality metrics for specific patient groups by analyzing data, closing care gaps, and coordinating preventative care.

Responsibilities

• Patient outreach: Contact patients via phone, email, or mail to schedule overdue preventative screenings, chronic care visits, or general health care.
• Care Gap Closure: Identify and address gaps in care using electronic health record registries, health information exchanges, health plan reports, and state databases.
• Quality and Value-Based Tracking: Support clinical metrics tied to value-based care, HEDIS, Integrated Behavioral Health Homes, Primary Care Health Care.
• Interdisciplinary Collaboration: Work alongside primary care providers, clinical teams, IT staff and payers to align workflows and report performance trends.
• Documentation and Auditing: Maintain accurate patient tracking, record keeping and assist with compliance or payer audits.
• Increase continuity of care by supporting effective mechanisms in transitions of care and managing relationships with secondary and tertiary care providers and referrals
• Increase patients' ability for self-management and shared decision-making
• Establish relationships with relevant community resources, resulting in the connection of patients to these resources with the goal of enhancing patient health and well-being, increasing patient satisfaction and reducing health care costs
• Assist in identifying appropriate QI initiatives to improve health outcomes for general Primary Care and Behavioral Health Care
• Facilitate, implement and evaluate QI activities to improve chronic care management among care teams

Education/Experience

• High School/GED, Associate Degree or Bachelor's degree in public health or related field -OR-
• 1 to 3 years healthcare experience, care coordination or quality management.
• Experience with quality metrics preferred
• Experience working with a diverse client population, including behavioral health, preferred

Licensure/Certifications

• Valid drivers license and automobile insurance coverage
• NVCI
• CPR (BLS)/First Aid

MHS provides CPR/First Aid and NVCI (CPI Blue) for all new staff, along with on-going education and on-the-job training opportunities.

All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and 2 step TB (or proof of prior TB) upon conditional offer of employment.

Mental Health Services for Clark and Madison Counties is committed to supporting the professional growth and well-being of our employees. We recognize that ongoing learning and development are essential in the mental health field.

MHS Offers the following benefits for full-time (35 or more hours per week) staff:

• Medical (Anthem HSA with HRA)
• HSA, Including Employer Contribution with Biometric/Wellness Exam Verification
• Vision (EyeMed)
• Flex Spending (Limited, Medical and Childcare through Flores)
• Safe Harbor 403(b) with Employer Match (Lincoln Financial)
• PTO, Personal Time & Paid Holidays
• Extended EAP Services for employees and their families
• Life (Basic & Voluntary), Long Term Disability, Short Term Disability, AD&D (Including Spousal and Dependent Benefits) (One America)
• Hospital Indemnity/Critical Illness/Accident (Including Spousal and Dependent Benefits) (The Standard)
• CPR/BLS/First Aid/NVCI completed on site for staff
• Education and Training Opportunities
• Differentials for Acute Care Unit and Residential Aides

Our organization encourages staff to grow in their roles and supports career development aligned with individual goals and organizational needs.

PT Employees are offered the following benefits:

• PTO/Personal Time
• Safe Harbor 403(b) with Employer Match (Lincoln Financial)
• Differentials for Acute Care Unit and Residential Aides

All candidates for MHS are required to complete a BCI and/or FBI background check, drug screen, physical (as required) and 2-Step TB test upon offer of employment.

Mental Health Services for Clark and Madison Counties is an equal opportunity employer and does not discriminate against employees or otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, pregnancy, citizenship status, national origin, physical or mental disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local law.

Make A Difference Through Meaningful Work

If you are passionate about mental health care and community service, Mental Health Services for Clark and Madison Counties welcomes your interest. Joining our team means contributing to an organization dedicated to improving access to care and supporting individuals and families across the community.
We value professionals who are committed to ethical practice, compassionate service, and ongoing learning.