Manager, Technical Sales Support

California Jobs; Los Alamitos (CA); Remote; USD 80,000 - 120,000; Full time

Job summary

A global technology leader has an exciting opportunity for a Manager of Technical Sales Support. This remote role involves leading a team of technical support specialists to enhance sales and drive customer satisfaction, developing support coverage that aligns with sales strategies.

Responsibilities

• Manage the creation of a comprehensive North American technical support coverage plan.
• Provide direction to support reps on assignments.
• Oversee all day-to-day sales support activities.

Job description

Epson, a global technology leader with a long history of innovative technology, award winning products and industry leading performance has an exciting opportunity for a Manager, Technical Sales Support. This role involves leading a team of field-based technical support specialists dedicated to servicing and supporting Epson's extensive range of projectors. Your team will play a crucial role in providing business solutions during both pre-sales and post-sales activities, driving enhanced sales and ensuring high customer satisfaction. Additionally, you will be responsible for developing support coverage schedules that align with overall sales strategies. This is a remote position located within the contiguous United States. What you will be doing: Technical Support Manages the creation of a comprehensive North American technical support coverage plan, to support designated group sales objectives and provides direction to support reps on assignments. Oversees all sales support day to day...Technical Support, Manager, Sales, Technical, Support Specialist, Support, Manufacturing

About the company

Notice

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