Manager, Technical Product Management

McDonald's; Chicago (IL); On-site; USD 138,000 - 173,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Stock/equity grants

Bonus eligible

Job summary

McDonald’s Global Technology is seeking a Cloud-focused Technical Product Manager to drive governance, cloud enablement, and alignment with Cloud Architecture, Security, FinOps and SRE across the enterprise.

You will lead the product roadmap, partner with leaders and engineers, and guide the transformation of infrastructure and operations products for McDonald’s environments. Strong data-driven analysis and expertise in Google Cloud are essential.

Qualifications

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Excellent written and verbal communication skills: present facts clearly to senior stakeholders.
• Demonstrated ability to manage technical products, driving clarity and making tradeoffs with partners.
• Proven analytical and quantitative skills; use data to back up assumptions and measure success.
• Strong in problem-solving, organizational and analytical skills with data-driven product strategy.
• Deep understanding of Google, AWS and Azure Cloud platforms and Product Management, with emphasis on Google Cloud.
• Exudes collaboration and conflict-resolution qualities.

Responsibilities

• Defines and executes the product roadmap for Cloud-focused solutions aligned with company strategy.
• Partners with business leaders, product managers, and architects to assess long-term viability of systems and products.
• Communicates ideas effectively to upper-management and diverse audiences.
• Decomposes complex problems into straightforward solutions using data-driven judgement.
• Identifies core problems in business processes and understands root causes and impacts.
• Escalates risks and issues; identifies gaps and opportunities across markets and teams.
• Invests in continuously improving product management capabilities and cloud skills.

Skills

Values-driven leadership

Excellent communication

Technical product management

Analytical & data-driven

Problem solving

Cloud platforms (GCP/AWS/Azure)

Collaboration & conflict resolution

Education

Bachelor’s degree

Master’s degree

Tools

Google Cloud

AWS

Azure

Job description

Job Description

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog (https://medium.com/mcdonalds-technical-blog) to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.

The Technical Product Manager, Cloud, role is part of the Cloud Infrastructure & Operations team in Global Technology Infrastructure & Operations. The role reports to the Sr. Manager, Cloud Business Platform Technical Product Manager Office Director and is responsible for driving Enterprise Cloud Governance Standardization, management of the Agile Process for Cloud, driving Cloud Business Enablement Office initiatives, and ensuring alignment with Cloud Architecture, Cloud Security, Cloud Ooperations, Cloud Platform (Enterprise DevSecOps), Cloud SRE, Cloud FinOps and internal consumers of Cloud.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Duties

• Manages and supports the Cloud Technology Product, and/or suite of products with business impact.

• Defines and executes the product roadmap for our Cloud-focused solutions aligned with the company’s strategy and goals.

• Partners with business leaders, technical product managers, and architects to determine the long-term viability of systems/products, from business and technology standpoints.

• Communicates ideas effectively, verbally and in writing, to a wide range of audiences, including upper-management. Fosters a constructive dialogue, harmonizes discordant views, and leads the resolution of issues.

• Decomposes complex problems into straight-forward solutions. Consistently brings strong, data-driven business, and technical judgment to decisions.

• Identifies core problems or opportunities within business processes. Understands the root cause and impacts for the project and other teams.

• Escalates risks and/or issues that might be impacting the team. Proactively identify gaps and opportunities (e.g., services, workflows, tooling) within or between markets and other parts of the organization.

• Invests time to continuously improve your product management capabilities and close skill gaps in technology, and Cloud.

Qualifications

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.

• Excellent written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise, and manner to senior stakeholders.

• Demonstrated ability to manage technical products, driving clarity, understanding, and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners.

• Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, develop project business cases, and measure success.

• Strong in problem-solving, organizational, and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends.

• A deep understanding of Google, AWS and Azure Cloud platforms and Product Management, but more specifically Google Cloud.

• Exudes collaboration and conflict-resolving qualities.

Preferred Qualifications

• Specialty Level Certification in Google Cloud, or willingness to obtain within 1 year.

• Scrum Master (CSM) Certification, or willingness to obtain within 1 year.

Experience

• 8+ years of technical product management or relevant experience with a Bachelor’s degree or 6+ years relevant experience with a Master’s degree.

• Experience working on technical teams that manage an important product and/or a suite of products.

• Experience communicating with leadership and setting expectations for major cross-functional initiatives.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [e-mail]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.