Manager, Talent & Culture

Universal Studios Hollywood; California; Hybrid; USD 95,000 - 115,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) and paid leave

Job summary

NBCUniversal’s Universal Studios Hollywood is seeking a Manager of Talent & Culture to act as a strategic partner, shaping the employee experience and driving business success through people. You will collaborate with leaders to anticipate needs, design solutions, and ensure tools and support enable employees to thrive.

The role emphasizes leadership capability, team culture, and change initiatives, with responsibilities spanning engagement, performance, and HR program delivery in a hybrid work

Qualifications

• 5+ years of progressive HR experience with expertise in employee relations, talent management, workforce planning, and organizational effectiveness.
• 3+ years of experience leading or developing HR professionals and/or project teams.
• Proven track record designing and executing action plans from concept through evaluation.
• Excellent consulting skills to influence leaders and deliver practical solutions.
• Experience as a strategic partner to business leaders in a dynamic, fast-paced environment.

Responsibilities

• Serve as a trusted advisor to leaders in a fast-paced entertainment/hospitality environment.
• Counsel on organizational effectiveness, workforce planning, engagement, and change management.
• Lead complex employee relations issues and policy violations with fair, compliant practices.
• Design and implement action plans addressing performance, culture, and operational challenges.
• Drive HR processes like performance reviews, succession planning, and career development.

Skills

Employee relations

Talent management

Workforce planning

Organizational effectiveness

Project management

Change leadership

Communication

Education

Bachelor’s degree in HR or related field

Advanced degree in HR Management or related field

Tools

SAP

Oracle

Workday

Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Manager, Talent & Culture is a strategic partner supporting Universal Studios Hollywood who helps shape the employee experience and drive business success through people. This role goes beyond traditional HR support, focusing on building leadership capability, strengthening team culture, and guiding change initiatives that improve performance and engagement. The Manager, Talent & Culture will collaborate closely with leaders to anticipate needs, design solutions, and ensure employees have the tools, opportunities, and support to thrive.

Here You Can

• Serve as a trusted advisor to leaders in a fast-paced business where entertainment, hospitality, operations and the excitement of a working movie studio come together.
• Provide counsel on organizational effectiveness, workforce planning, employee engagement, and change management to leaders and Team Members across a diverse operation where priorities can shift quickly and decisions have an immediate impact on both the employee and guest experience.
• Lead and advise on complex employee relations issues and policy violations, ensuring fair, consistent, and compliant practices.
• Partner with leadership to design and implement action plans that address performance, culture, and operational challenges; use data and insights to proactively identify and solve issues.
• Drive key HR processes for assigned client groups, including performance management, talent reviews, succession planning, compensation, and career development planning.
• Promote a growth mindset culture by coaching leaders on engaging, developing, and retaining talent. Provide guidance and tools to build individual and team capability.
• Lead initiatives to strengthen the leadership pipeline and build bench strength, including mentoring, career-pathing, and tailored development opportunities.
• Manage and deliver HR projects and programs end-to-end, ensuring they align with organizational goals, achieve measurable outcomes, and are executed on time.
• Partner cross-functionally with Talent Acquisition, Learning & Development, and other HR teams to deliver integrated and impactful solutions.
• Partner close with Labor Relations, gaining exposure to a sophisticated labor and employee relations environment. The role requires strong judgment, curiosity and the ability to balance employee experience, business needs and contractual obligations.
• Foster a positive employee experience by maintaining visibility in the workplace, engaging with employees directly, and addressing concerns early.
• Support leaders and employees in navigating change, ensuring alignment, adoption, and sustained results.
• Ensure compliance with federal, state, and local laws, as well as company policies and collective bargaining agreements (where applicable).
• Use HR systems and workforce data to identify trends, inform decisions, and maintain data integrity.

Qualifications

Here you'll need:

• 5+ years of progressive HR experience with demonstrated expertise in employee relations, talent management, workforce planning, and organizational effectiveness.
• 3+ years of experience leading or developing HR professionals and/or project teams.
• Proven track record of designing and executing action plans, managing projects from concept through evaluation.
• Exceptional consulting skills with the ability to influence leaders, challenge assumptions, and provide innovative, practical solutions.
• Demonstrated success as a strategic partner to business leaders in a dynamic, fast-paced environment.
• Solid project management, facilitation, and change leadership skills.
• Excellent communication and interpersonal skills, with the ability to build trust and credibility across all levels of the organization.
• Proficiency in HR systems (e.g., SAP, Oracle, Workday) and Microsoft Office Suite.
• Growth mindset with a passion for developing others and driving continuous improvement.
• Flexibility to work weekends and holidays as business needs require.

Desired Characteristics

• Bachelor’s degree in human resources, business management, or related field OR equivalent combination of education and relevant experience.
• Advanced degree in HR Management, Organizational Development, or related field.
• Experience in union/represented environments and in industries such as retail, hospitality, or entertainment.

Additional Requirements

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $95,000- $115,000 (bonus eligible).

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].