Manager, System Inpatient Social Worker

Alameda Health Sytem; Oakland (CA); On-site; USD 92,000 - 124,000; Full time

Benefits offered by this job

Comprehensive benefits program

Job summary

Alameda Health System in Oakland, CA, is seeking a Manager of Social Services to oversee the Care Coordination Department, supervise medical social workers, and guide case management and treatment planning. The role emphasizes staff development, policy interpretation, and performance evaluations.

The manager will lead training programs, ensure quality casework, and collaborate with psychiatric staff for complex cases, while maintaining departmental standards and reporting requirements.

Qualifications

• Master's degree in Social Welfare from an accredited college or university.
• Licensed Clinical Social Worker (LCSW).
• Seven years as a Medical Social Worker, with at least two years in a lead/supervisory role.

Responsibilities

• Oversees development of training programs for medical social work staff and community partners.
• Directs and reviews the work of Alameda Health System medical social workers and sets work standards.
• Interprets work standards and guides staff in difficult case decisions and treatment plans.
• Directs staff to provide intensive case service and develops treatment plans with psychiatric consultation as needed.
• Recruits, trains and coaches frontline social work staff, ensuring optimal performance.

Skills

Staff supervision

Training programs

Case management

Clinical consultation

Education

Master's in Social Welfare

Job description

SUMMARY

Under general direction, the Manager, Social Services has direct responsibility for the daily oversight of the operations of an assigned area of responsibility in the Care Coordination Department, to include management of Social Work staff/resources such as the ability to hire, develop, motivate, train and discipline staff. Provides intensive social services to selected cases. Performs related duties as required.

DUTIES & ESSENTIAL JOB FUNCTIONS

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

1. Confers with the Director, System Care Coordination on specific case problems and receives instructions regarding policy and procedure changes as well as department and hospital changes; may confer with hospital administrators on specific case problems.


2. Oversees development of training programs for medical social work staff, community-based organizations and other health professionals; may teach a formal course and supervise graduate students obtaining field work experience; prepares reports on their progress.


3. Directs and reviews the work of AHS medical social workers; assists in setting work standards and ensures that case recording and medical social work standards are maintained;


4. Interprets work standards, hospital and departmental policy and procedures, and guides workers in making difficult case decisions and determinations;


5. Makes reassignments to cover hospital services; evaluates workers' performance and prepares performance evaluations.


6. Oversees the development and monitoring of regular casework conferences with social worker staff; reviews and studies casework records and selects cases for discussion.


7. Acts as clinical consultant regarding case management issues; guides medical social workers in diagnosing social, psychological and financial disorders; guides workers in developing and modifying casework treatment plans; assesses the progress of casework treatment and recommends alternative plans, termination of treatment, etc.; assists worker in clarifying his/her personal feelings in difficult cases.


8. Participates in special projects and community planning activities, as assigned; attends local conferences and meetings as the department representative; helps develop and coordinate new medical community services and/or revise current services.


9. Prepares workload reports and summaries; keeps required statistics; assists in departmental studies and projects as assigned; may act in the absence of the Director, Social Services.


10. Directs staff to provide intensive case service to selected cases; and oversees the development of treatment plans; ensures social work staff obtains consultation from psychiatric staff as needed; prepares case reports and summaries.


11. Recruits, trains and coaches AHS frontline social work staff to assist them with performing optimally and provides appropriate discipline/structure.

MINIMUM QUALIFICATIONS

Required Education: Master's degree in Social Welfare from an accredited college or university (accredited college or university means one which is eligible for membership in the American Association of Schools of Social Work or accredited by the Commission on Accreditation of the Council on Social Work Education).

Required Licenses/Certifications: Licensed Clinical Social Worker (LCSW).

Required Experience: Seven years as a Medical Social Worker; and two years of which must have been in a lead/supervisory role.

Pay Range $67.43 - $89.91

The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate’s experience, education, skills, licensure and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization.

• Alameda Health System also offers eligible positions a generous comprehensive benefits program.