Manager, SVP (Enterprise Payments) - Hybrid

mtb; Buffalo (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

M&T Bank in Buffalo, NY, seeks a Manager of Enterprise Payments to define and execute the strategy, modernization, and future-state evolution of the payments ecosystem. This leader will set the vision, roadmap, and investment priorities for ACH, Wire, SWIFT, Zelle, RTP, FedNow, Payment APIs, and emerging capabilities.

The role involves driving modernization across technology, operations, risk, compliance, finance, and business lines, with a focus on resiliency, innovation, and enterprise-scale

Qualifications

• Bachelor's degree, or equivalent work experience.
• Combined minimum of 10+ years of higher education/and or work experience in product management, product ownership, business, technology, payments, or related experience.

Responsibilities

• Define the roadmap for enterprise payment capabilities and align investments with business objectives and regulatory requirements.
• Develop and communicate a long-term vision for payments architecture, modernization, customer experience, resiliency, and innovation.
• Lead multiple agile product teams responsible for enterprise payment products and services and manage the product portfolio for modernization initiatives.
• Lead transformation efforts focused on payment modernization, cloud enablement, API adoption, and platform simplification.
• Establish requirements, prioritize features, and guide delivery teams to meet objectives and regulatory obligations.

Education

Bachelor's degree or equivalent work experience

Job description

Shape the Future of Payments at One of the Nation's Leading Banks

Payments are undergoing one of the most significant transformations in financial services history. As the industry evolves toward real time payments, cloud enabled platforms, APIs, artificial intelligence, and emerging digital payment models, M&T is investing in the future of how money moves.

M&T Bank is seeking a Manager of Enterprise Payments to define and execute the strategy, modernization, and future-state evolution of one of the bank's most critical enterprise capabilities.

This leader will set the vision, roadmap, and investment priorities for M&T's enterprise payments ecosystem, including ACH, Wire, SWIFT, Zelle, RTP, FedNow, Payment APIs, and emerging payment capabilities. Working across Technology, Operations, Risk, Compliance, Finance, and the Lines of Business, they will drive modernization, operational excellence, resiliency, and innovation at enterprise scale.

This is a unique opportunity to shape the future of payments at M&T while leading one of the bank's most strategic and visible enterprise capabilities.

What You’ll Do:

Lead the Enterprise Payments Vision

Define the roadmap for enterprise payment capabilities, aligning investments and priorities with business objectives, customer needs, regulatory requirements, and technology strategy.

Develop and communicate a compelling long-term vision for payments architecture, modernization, customer experience, resiliency, and innovation.

Lead the evolution of payment capabilities across ACH, Zelle/P2P, Wire Transfers, SWIFT, Real-Time Payments (RTP), FedNow, Payment APIs, Digital Assets, and emerging payment technologies.

Identify and evaluate emerging industry trends, payment networks, fintech innovations, and technologies that enhance the bank's competitive position and future-state capabilities.

Advocate for customer and business needs while balancing operational, technology, risk, and regulatory considerations.

Drive Product Delivery and Execution

Lead multiple agile product teams responsible for enterprise payment products and services, ensuring alignment across priorities, dependencies, and delivery objectives.

Develop and execute multi-year capability roadmaps that align business goals, customer needs, technology strategies, industry trends, and regulatory expectations.

Own and manage the product portfolio supporting enterprise payment capabilities and related modernization initiatives.

Lead major transformation efforts focused on payment modernization, cloud enablement, platform simplification, API adoption, resiliency improvements, and future-state innovation.

Establish business requirements, define feature priorities, and guide delivery teams to ensure solutions meet business objectives, customer expectations, operational requirements, and regulatory obligations.

Make informed prioritization and trade-off decisions across competing business, technology, operational, and regulatory demands to maximize enterprise value.

Drive continuous improvement through automation, simplification, operational efficiency, and modernization initiatives.

Establish key performance indicators and measurable outcomes that assess capability health, customer satisfaction, operational effectiveness, resiliency, risk management, and business value realization.

Inspire and Develop High-Performing Teams

Lead, coach, and develop a team of Product Owners responsible for key enterprise payment capabilities.

Foster a culture of delivery excellence, innovation, agility, and continuous improvement.

Champion best practices in product management, agile delivery, customer-centric design, and enterprise prioritization.

Help mature and scale product management capabilities across the payments organization and broader enterprise.

Build Strategic Partnerships

Partner closely with senior leaders across Technology, Architecture, Operations, Risk, Compliance, Finance, and business lines to align priorities and deliver strategic outcomes.

Translate enterprise objectives into scalable products, capabilities, and measurable business results.

Lead cross-functional conversations around future-state architecture, platform resiliency, payment modernization, digital enablement, and innovation initiatives.

Build strong partnerships across the organization while influencing stakeholders around a shared vision for the future of payments.

Serve as an Executive Advocate for Enterprise Payments

Ensure strategic investments and technology initiatives remain aligned to enterprise priorities.

Represent M&T's payments strategy and capabilities in enterprise forums, strategic planning discussions, and industry-facing engagements as appropriate.

Education and Experience Required:

Bachelor's degree, or equivalent work experience.

A combined minimum of 10+ years of higher education/and or work experience of product management, product ownership, business, technology, payments, or related experience.

Educati