Manager, Supplier Performance (Individual Contributor) - (Remote)

RTX; United States; Remote; USD 49,000 - 73,000; Full time

Benefits offered by this job

On-site gym facilities

Wellness area & sports tournaments

Medical & Life Insurance

Job summary

RTX is seeking a Supplier Development Lead to drive supplier recovery, capability improvement, and sustainable performance. The role is remote with substantial travel to supplier sites and requires strong cross-functional collaboration with Operations, Quality, Engineering, and SBUs.

The ideal candidate will manage containment, RCCA investigations, and development roadmaps, aligning with enterprise-wide initiatives while maintaining detailed execution plans and KPI tracking.

Qualifications

• University degree with 8+ years of experience or an advanced degree with 5+ years of experience.
• Willingness to travel to supplier sites at least 50% of time.
• Excellent English proficiency.

Responsibilities

• Containment, recovery actions and RCCA investigations with Operations and Quality.
• Lead supplier assessments and development roadmaps tied to maturity models.
• Coordinate with Commodity Managers, Engineering and SBUs for sustainable performance.

Skills

Advanced English

Travel readiness

Education

University Degree

Advanced Degree

Job description

Date Posted:

2026-10-06

Country:

Mexico

Location:

MX-BCN-MEXICALI-238 ~ Blvd Venustiano Carranza #238 ~ BLDG 238, Desarrollo Industrial Colorado

Position Role Type:

Unspecified

Must be authorized to work in the Mexico without the company's immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.

The Supplier Development Lead (SDL) is a critical forward-deployed role within the Global Supplier Development organization, responsible for driving supplier recovery, capability improvement, and sustainable performance. This role is hands-on and cross-functional, supporting operational containment, supplier assessments, and execution of structured improvement plans across global commodities. The ideal candidate is both detail-oriented and strategic, capable of managing crisis situations and long-term development actions that align with business unit goals and enterprise-wide initiatives.

This is a remote role; however, the candidate must be able to travel at least 50% of the time to support supplier development needs.

What You Will Do:

Containment & Recovery:

• Lead internal and supplier containment actions in collaboration with Operations and Quality.
• Facilitate supplier kick-off meetings to align expectations and establish rapid response actions.
• Conduct Root Cause and Corrective Action (RCCA) investigations to resolve critical quality or delivery issues.
• Coordinate with stakeholders to develop and implement improvement plans and ensure clear communication through plan review checkpoints.
• Monitor leading and lagging Key Performance Indicators (KPIs) to assess progress.
• Evaluate whether exit criteria have been achieved for containment efforts.
• Escalate persistent issues to crisis mode or tiger teams when warranted.
• Partner with Commodity Teams and SBUs to ensure closed-loop feedback and transition to sustainable operations.

Supplier Development & Capability Building:

• Lead supplier site identification and prioritize development efforts aligned with risk, impact, and strategic commodity needs.
• Conduct supplier assessments using SRA, SHA, Gemba, etc.
• Engage suppliers with development roadmaps, training, and targeted actions tied to maturity models and long-term growth.
• Align with Commodity Managers and Engineering teams on supplier readiness for new programs or volume ramp-ups.
• Facilitate structured improvement plan development, KPI tracking, and gate reviews.
• Monitor progress toward achieving target maturity levels and initiate sustainment planning once development objectives are met.
• Support long-term monitoring and re-engagement cycles to ensure supplier performance remains stable.
• Develop and build manufacturing process technology tools and standardization include FMEA and Control Plans

Transition Management & Leadership:

• Provide leadership and/or support for supplier transitions, ensuring a smooth handover of work scope with minimal disruption.
• Support the sustainment phase by monitoring supplier maturity post-transition and ensuring long-term capability.
• Align with internal business units and suppliers to reinforce performance expectations and continuous improvement efforts.
• Execute APQP for new product launch and work transition projects

Key Interfaces:

• Commodity Managers
• Quality Assurance & Engineering
• Operations and Planning
• Supplier Business Units (SBUs)
• Supplier Site Leadership
• Crisis Response and Tiger Teams

Qualifications You Must Have:

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.
• Ability to travel to supplier sites as needed - minimum of 50% of time
• Advancedproficiencyin English.

Qualifications We Prefer:

• Led supplier recovery efforts, supplier transitions, and RCCA investigations for critical quality and delivery issues, driving corrective actions to closure.
• Managed cross-functional projects and continuous improvement initiatives , applying Lean principles and tools to improve supplier performance, processes, quality, and delivery.
• Managed supplier performance for engineered components and manufacturing processes , including castings, plastics, machining, mechanical fabrication, forgings, and electrical components.
• Presented supplier performance and recovery plans to customers, senior leadership, and supplier executives , while managing cross-functional relationships and performance tracking using MS Office, LOB, WIP, Clear to Build, and milestone charts.

What We Offer:

• Excellent work environment
• On-site gym facilities
• Wellness area & Sports tournaments
• Engagements events
• Talent development programs
• Transportation arrangements within proper radius from site
• Eco-friendly parking
• Medical & Life Insurance

Role Type Definitions:

Please ensure the role type is appropriate for your needs before applying to this role.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

Position is remote; however, if you live within a reasonable commute of a Collins site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other – propel us all higher, again and again.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms