Manager, Supplier Account Management

SIRVA Inc.; Kent (WA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Salary range: $75,000-$100,000 USD

Comprehensive benefits package

Job summary

Sirva Worldwide, Inc. is seeking a Manager, Supplier Account Management to develop strategy and client relationships, and to support global supplier operations. The role may be filled in Kent, WA or Cape Canaveral, FL, with no current direct reports.

Responsibilities include leading supplier management, pricing, contracting, and data reporting while collaborating with regional and global client interfaces. Strong Excel and procurement tools skills are essential, along with travel flexibility.

Qualifications

• 2+ years of supply chain management experience in relocation
• 6+ years of experience in relocation
• Experience using online procurement tools (e.g., Global eProcure)
• Advanced proficiency in Excel, Word, and PowerPoint
• CIPS or other SCM certification(s)
• Experience living abroad or working with different cultures
• Excellent interpersonal, verbal communication, and presentation skills
• Strategic approach to leveraging the Sirva network for best-practice supply chain
• Leadership and problem-solving skills across strategic and tactical levels
• Willingness to travel across time zones

Responsibilities

• Manage global service providers related to client needs
• Develop regional and global client interfaces including reviews and presentations
• Support business development for RFPs, RFIs, and re-bids
• Oversee service providers including selection, contracting, pricing, and reporting
• Provide data support for pricing, cost savings, and client spend analyses
• Present balanced solutions for supplier, client, and internal stakeholders
• Develop trainings for suppliers and internal teams
• Lead global areas of expertise like analytics and scorecards
• Drive supply chain improvements and new product/process ideas
• Demonstrate procurement savings and value to clients and stakeholders

Skills

Supply Chain Management

Relocation industry

Interpersonal skills

Presentation skills

Strategic thinking

Leadership

Project management

Analytical skills

Negotiation

Travel flexibility

Education

CIPS or equivalent SCM certification

Tools

Global eProcure

Excel

Word

PowerPoint

Job description

Role Overview

As a Manager, Supplier Account Management you will contribute to Sirva's success by development of our strategy and client relationships, as well as supporting the operational management of our supplier network. There are currently no direct reports, however this may be a requirement in the future as part of the role.

*This role is open to be filled in Kent, Washington or Cape Canaveral, Florida.

Essential Functions & Responsibilities

• Management of global service providers (such as temporary accommodation, language training, immigration, spousal assistance, furniture rental) in relation to client specific supplier management.
• Involvement in and development of regional and global client interface, including client reviews and prospect presentations.
• Business development support for RFPs, RFIs, and re-bids for existing client business.
• Operational management of allocated Service Providers on a global basis, including:
  • Leadership role in selection (through RFP)
  • Price negotiation
  • Contracting
  • System updates
  • Training (development and delivery)
  • Issue logging and resolution
  • Performance review
  • Cost, volume and performance tracking
• Proficiency in Excel and Sirva's case management systems reporting; provide data support for pricing analysis, cost savings reports, client spend, volume reporting, and other data tracking.
• Ability to present balanced solutions as a supplier, client, and internal advocate.
• Research, develop, and deliver trainings for suppliers and internal operational teams.
• Global leadership of agreed area(s) of expertise (e.g., analytics, scorecards, training, etc.).
• Proactive development of the Supply Chain function and creation of new products and processes.
• Utilization of effective procurement methodology and ability to demonstrate cost savings and Supply Chain value-add both to clients and internal stakeholders.

Qualifications & Preferred Skills

• 2+ years Supply Chain Management experience in the Relocation Industry.
• 6+ years' experience in the Relocation Industry.
• Experience using online procurement tools (e.g., Global eProcure).
• Advanced ability in Excel, Word, PowerPoint.
• CIPS or other supply chain management certification(s).
• Experience of living abroad or working with different cultures.
• Excellent interpersonal, verbal communication, and presentation skills.
• Strategic approach to using the Sirva network to build a best-practice supply chain, reflect a specific global client's needs and culture.
• Act as a regional ambassador and role model in support of the Supplier Networks team global strategy and practices.
• Leadership approach to problem solving/decision-making both at strategic and tactical level.
• Strong motivating influence and ability to work independently.
• Project management skills: attention to detail, highly organized, and deadline focused.
• Ability to analyze key financial data and put in place supplier performance measurements.
• Excellent negotiating and analytical skills.
• Flexibility to work across time zones and adapt working hours to client and client service teams.
• Flexibility to travel if required.

• Position Title: Manager, Supplier Account Management
• Salary Range: $75,000-$100,000 USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
• Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at [e-mail] and let us know the nature of your request and your contact information.