Manager, Strategic PMO

Dahl Consulting; Atlanta (GA); Hybrid; USD 69,000 - 72,000; Full time

Benefits offered by this job

Benefits package

Hybrid work model

Job summary

Dahl Consulting is seeking a Manager, Strategic PMO to lead a team of Senior Project Managers and oversee complex, high-visibility engagements within the Professional Services organization for a global technology client.

The role emphasizes governance, delivery risk management, financial stewardship, and executive stakeholder engagement, reporting to senior leadership. Hybrid work is available with preference for Atlanta-area proximity while allowing remote work across the United States.

Qualifications

• 8+ years of progressive project management experience.
• 4+ years of people leadership experience.
• Experience leading complex enterprise-level customer implementations.

Responsibilities

• Lead strategic PMO team of Senior Project Managers.
• Oversee high-value enterprise engagements with governance and delivery excellence.
• Manage portfolio performance, risks, and cross-functional collaboration.
• Develop senior PM management talent and drive accountability across teams.
• Build relationships with executive stakeholders and customer leadership.

Job description

Title

Manager, Strategic PMO

Location

Hybrid- Atlanta, GA

Job Type

Contract (2 Months)

Compensation

$50.00-52.00/hr

Industry

Global Technology

About the Role

Our client is a global technology organization serving the architecture, engineering, construction, and operations (AECO) industry. They are seeking an experienced Manager, Strategic PMO to lead the delivery of complex, high-value, and high-visibility customer engagements within their Professional Services organization. This role will lead a team of Senior Project Managers and provide strategic oversight across enterprise customer programs. The Manager will be responsible for establishing effective governance, strengthening delivery practices, managing portfolio performance, developing senior project management talent, and ensuring strategic engagements achieve successful customer and business outcomes. This position requires a leader who can operate beyond traditional project administration. The ideal candidate will be comfortable working with executive stakeholders, navigating complex organizational environments, managing financial and delivery risk, and driving accountability across cross-functional teams.

Location

Candidates may work 100% remotely within the United States. Preference will be given to candidates located near offices in Atlanta, GA; Westminster, CO; or Lake Oswego, OR, with Atlanta as the preferred location. The organization generally operates under a hybrid work model, making proximity to one of these offices beneficial if the position transitions to a full-time role.

Job Description

• Lead and provide operational oversight for a Strategic PMO team consisting of Senior Project Managers.
• Oversee complex, high-value, and high-visibility enterprise customer engagements, ensuring strong governance, execution, and customer outcomes.
• Establish governance models based on engagement complexity, customer needs, business impact, and delivery risk.
• Maintain clear delivery plans, milestones, dependencies, decision points, ownership, and accountability across strategic programs.
• Monitor project health and proactively address risks involving scope, schedule, financial performance, resources, dependencies, and customer expectations.
• Lead executive-level customer engagements, escalations, recovery planning, and cross-functional issue resolution.
• Build trusted relationships with customer executives and internal stakeholders across Professional Services, Customer Success, Sales, Product, Support, and Engineering.
• Coach and develop Senior Project Managers, setting clear expectations for performance, ownership, communication, accountability, and delivery excellence.
• Strengthen team capabilities in executive communication, customer relationship management, risk management, financial stewardship, and cross-functional influence.
• Monitor portfolio financial performance, including budgets, revenue, margin, scope consumption, and forecast accuracy.
• Partner with Resource Management and delivery leadership to address capacity constraints, resource requirements, and skills gaps.
• Maintain and continuously improve Strategic PMO governance, executive reporting, risk management, escalation protocols, and operating processes.
• Establish clear ownership and decision-making structures across complex, cross-functional programs.
• Influence stakeholders across organizational boundaries to ensure commitments, dependencies, and action items are completed.
• Translate portfolio performance, financials, risks, and operational data into actionable recommendations for leadership.
• Identify systemic delivery challenges and opportunities to improve processes, team effectiveness, and overall PMO maturity.
• Apply lessons and best practices from strategic customer engagements to improve delivery standards across the broader organization.
• Support organizational goals related to delivery predictability, margin performance, utilization, customer experience, and time-to-value.

Qualifications Required

• 8+ years of progressive experience in project management, program management, Professional Services delivery, or a related discipline.
• 4+ years of people leadership experience, preferably leading experienced project or program management professionals.
• Demonstrated experience leading complex, enterprise-level customer implementations or transformation programs.
• Strong experience with strategic project and program management, including oversight of complex, high-value, and high-visibility engagements.
• Experience with Strategic PMO leadership and governance, including establishing or improving project governance, delivery processes, and operating standards.
• Proven ability to lead, coach, and develop Senior Project Managers, establish accountability, manage performance, and drive predictable delivery outcomes.
• Experience managing executive customer and internal stakeholder relationships, including executive-level communication, presentations, and reporting.
• Strong strategic analysis and business acumen, with the ability to evaluate portfolio performance, financials, operational data, and risk and translate findings into actionable recommendations.
• Strong understanding of project financial management, including budgeting, forecasting, revenue, margin, and scope management.
• Experience with portfolio management and resource planning, including identifying capacity, resource, and capability constraints.
• Demonstrated ability to provide cross-functional leadership through influence and drive accountability across organizational boundaries.
• Strong experience with risk management, escalation resolution, and project recovery planning.
• Ability to manage scope, schedules, dependencies, milestones, and delivery expectations across complex programs.
• Strong customer relationship management skills with the ability to build trusted relationships with executive and senior-level stakeholders.
• Demonstrated ability to independently lead teams and manage complex delivery portfolios with minimal oversight.
• Excellent communication, problem-solving, and decision-making skills, with the ability to translate complex issues into clear priorities and actions.

Preferred Experience

• Experience within SaaS, enterprise software, construction technology, or the AECO industry.
• Experience within a Professional Services or customer delivery organization.
• Experience supporting strategic or enterprise-level customer portfolios.
• Experience with process improvement, operational excellence, and advancing PMO maturity.
• Experience using PSA, CRM, project portfolio management, and business intelligence tools.
• Bachelor's degree in Business Administration, Project Management, Information Technology, Engineering, or a related field.
• Equivalent relevant professional experience may be considered.
• PMP, PgMP, Agile, Lean Six Sigma, or another relevant project or program management certification.

Benefits

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.

Equal Opportunity Statement

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply.