Manager, Strategic Communications & Public Relations

Care For the Homeless; New York (NY); On-site; USD 110,000 - 115,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Time Off

Job summary

Care For the Homeless (CFH) seeks an experienced Manager, Strategic Communications & Public Relations to lead internal and external communications that strengthen CFH’s visibility, reputation, and engagement.

Reporting to the Chief Development & Communications Officer, this role oversees media relations, executive communications, brand stewardship, storytelling, and content development that advances CFH’s mission.

Qualifications

• 7+ years of progressive communications or public relations experience.
• Exceptional writing, editing, and storytelling skills.
• Experience developing executive communications and messaging.
• Ability to manage multiple priorities with leadership collaboration.
• Experience in nonprofit, healthcare, or mission-driven organizations preferred.

Responsibilities

• Public Relations & Media: Write and distribute press releases; research, develop, and pitch media stories; cultivate relationships with journalists and media partners; coordinate interviews and spokesperson opportunities; secure earned and pro-bono media opportunities; monitor media coverage; and prepare crisis communications when needed.
• External Communications: Develop organizational announcements, newsletters, feature stories, website content, publications, and communications that support organizational priorities, advocacy efforts, and public awareness initiatives.
• Internal & Executive Communications: Draft executive speeches, talking points, presentations, leadership messages, Town Hall communications, CEO engagement initiatives, webinar scripts, podcast content, and employee communications.
• Brand Messaging & Reputation: Support organizational positioning, brand management, reputation-building efforts, rebranding initiatives, website enhancements, and visual identity projects including branding and logo development.
• Campaigns & Events: Create messaging and communications materials for fundraising campaigns, donor engagement efforts, advocacy initiatives, special events, podcasts, webinars, and community outreach programs.
• Annual Impact Report & Publications: Lead editorial planning, content development, storytelling, interviews, writing, and coordination with creative partners to produce high-quality publications and impact reports.
• Communications Planning & Analytics: Maintain editorial calendars, coordinate communications projects, research paid media opportunities, track media placements and engagement metrics, and provide reporting on communications performance.

Skills

Excellent writing & editing

Media relations

Storytelling

Project management

Strategic communications

Crisis communications

Public relations

Education

Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, or related fields.

Job description

Job Title: Manager- Strategic Communications & Public Relations

Reports To: Chief Development & Communications Officer

Location: 30 East 33rd Street, New York, NY

Schedule: Monday-Friday 9am-5pm

Salary Range: $110k-115k Annualized Salary. Comprehensive Benefits & PTO Package

Position Summary

Care For the Homeless (CFH) seeks an experienced Manager, Strategic Communications & Public Relations to lead internal and external communications that strengthen organizational visibility, reputation, and engagement. Reporting to the Chief Development & Communications Officer, this role serves as a key communications and marketing resource responsible for media relations, executive communications, brand stewardship, storytelling, and content development that advances CFH’s mission and impact.

Key Responsibilities

• Public Relations & Media: Write and distribute press releases; research, develop, and pitch media stories; cultivate relationships with journalists and media partners; coordinate interviews and spokesperson opportunities; secure earned and pro-bono media opportunities; monitor media coverage; and prepare crisis communications when needed.
• External Communications: Develop organizational announcements, newsletters, feature stories, website content, publications, and communications that support organizational priorities, advocacy efforts, and public awareness initiatives.
• Internal & Executive Communications: Draft executive speeches, talking points, presentations, leadership messages, Town Hall communications, CEO engagement initiatives, webinar scripts, podcast content, and employee communications.
• Brand Messaging & Reputation: Support organizational positioning, brand management, reputation-building efforts, rebranding initiatives, website enhancements, and visual identity projects including branding and logo development.
• Campaigns & Events: Create messaging and communications materials for fundraising campaigns, donor engagement efforts, advocacy initiatives, special events, podcasts, webinars, and community outreach programs.
• Annual Impact Report & Publications: Lead editorial planning, content development, storytelling, interviews, writing, and coordination with creative partners to produce high-quality publications and impact reports.
• Communications Planning & Analytics: Maintain editorial calendars, coordinate communications projects, research paid media opportunities, track media placements and engagement metrics, and provide reporting on communications performance.

Minium Qualifications

• Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, or related fields.
• 7+ years of progressive communications, public relations, media relations, or strategic communications experience.
• Exceptional writing, editing, storytelling, media relations, and project management skills.
• Experience developing executive communications, public messaging, and organizational content across multiple platforms.
• Ability to manage multiple priorities while collaborating with leadership and cross-functional teams.
• Experience in nonprofit, healthcare, public health, social services, or other mission-driven organizations preferred.