Manager, Store Operations (Soma)

Soma; Fort Myers (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

KnitWell Group, including the Soma brand, seeks a Corporate FAS Retail Ops professional in Fort Myers, FL to lead store operations. You will coordinate workflow, manage inventory and resources, and ensure brand standards align with company goals.

The role requires 5 years of retail/communications leadership, strong MS Office and Google tools proficiency, and excellent communication, planning, and organizational skills. Regular travel to field markets may be required.

Qualifications

• Bachelor’s degree required.
• 5 years management experience in a retail or corporate communications capacity.
• Store manager experience preferred.
• Proficiency in MS Office Suite and Google tools.
• Excellent time management and organizational skills.
• Strong communication skills, both written and verbal.
• Ability to appropriately communicate and otherwise handle controversial and sensitive business information.
• Knowledge of Adobe Acrobat and InDesign preferred.

Responsibilities

• Manages workflow for the brand ensuring work is properly timed and or consolidated to ensure efficiency.
• This includes the calendarization & review of any materials from other areas of the business that will be disseminated to the field team.
• Actively participates in building the selling cost strategy for stores.
• Strategically plans operational processes and practices to ensure store operations programs are aligned with company business goals and objectives.
• Ensures timely research of operational challenges or issues for Stores, Field Management, and Headquarters.
• Operationally supports the workflow and resources needed for Field Organization meetings and summits.
• Writes and supports Policy and Procedure as related to Operational policies.
• Liaisons with Inventory Control and Loss Prevention regarding physical inventories to schedule, create / update inventory communication, and target shrink program.
• Liaison between field & Headquarters to ensure store perspective is represented in cross functional meetings attended.
• Ensures all budgetary guidelines are met for store supply ordering, facility issues remediation, and delivering cost saving initiatives.
• Maintains strong partnership with Store Support Team to share information, assists with projects and ensures deadlines are met.
• Ensures clear, concise, timely & accurate operational communications to Stores.
• Supports technology and operational rollouts in stores with partnership of cross functional teams.
• Travels as needed to support field market training and roll outs.
• Values individuality and the diverse talents of their team.
• Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.

Skills

Communication

Time management

Organization

Leadership

Education

Bachelor’s degree

Tools

Adobe Acrobat

InDesign

MS Office Suite

Google tools

Job description

About us

Inspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, every day is a chance to make women feel more empowered. Join the movement. Bring your talents and discover opportunities, support, and growth.

Objective

This position is responsible for store projects, coordinating resource materials and effective operational support for Frontline and Outlet Stores. Ensures Brand standards are met, and Brand goals are objectives are supported. Areas of focus include store workflow, inventory management, supplies management and approval, physical inventory, store operations and functional efficiency.

Functional Responsibilities

• Manages workflow for the brand ensuring work is properly timed and or consolidated to ensure efficiency.
• This includes the calendarization & review of any materials from other areas of the business that will be disseminated to the field team.
• Actively participates in building the selling cost strategy for stores.
• Strategically plans operational processes and practices to ensure store operations programs are aligned with company business goals and objectives.
• Ensures timely research of operational challenges or issues for Stores, Field Management, and Headquarters.
• Operationally supports the workflow and resources needed for Field Organization meetings and summits.
• Writes and supports Policy and Procedure as related to Operational policies.
• Liaisons with Inventory Control and Loss Prevention regarding physical inventories to schedule, create / update inventory communication, and target shrink program.
• Liaison between field & Headquarters to ensure store perspective is represented in cross functional meetings attended.
• Ensures all budgetary guidelines are met for store supply ordering, facility issues remediation, and delivering cost saving initiatives.
• Maintains strong partnership with Store Support Team to share information, assists with projects and ensures deadlines are met.
• Ensures clear, concise, timely & accurate operational communications to Stores.
• Supports technology and operational rollouts in stores with partnership of cross functional teams.
• Travels as needed to support field market training and roll outs.
• Values individuality and the diverse talents of their team.
• Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.

Required Qualifications

• Bachelor’s degree required
• 5 years management experience in a retail or corporate communications capacity
• Store manager experience preferred
• Proficiency in MS Office Suite and Google tools
• Excellent time management and organizational skills
• Strong communication skills, both written and verbal
• Ability to appropriately communicate and otherwise handle controversial and sensitive business information
• Knowledge of Adobe Acrobat and InDesign preferred

Location

Corporate FAS Retail Ops - Fort Myers, FL 33928

Position Type

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

KnitWell Group

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.