Manager, Store Operations - Sanford EQUIP - Bismarck, ND

Sanford Health; Bismarck (ND); On-site; USD 60,000 - 90,000; Full time

Job summary

Sanford Health is seeking a Business Development Manager to oversee day-to-day activities and drive business growth. This role involves managing staff, developing community relationships, and optimizing facility operations. Ideal candidates will possess a Bachelor's degree or substantial experience in management and business development, with a strong commitment to customer service and teamwork.

Qualifications

• Bachelor's degree or six years of applicable experience required.
• Management, sales, and business development experience preferred.

Responsibilities

• Oversees day-to-day activities by supervising employees and monitoring financial activities.
• Responsible for hiring and onboarding staff and mentoring them through feedback.
• Develops and maintains professional relationships to promote service utilization.

Skills

Customer Service

Business Development

Communication

Teamwork

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift: 8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours: 40

Union Position: No

Department Details

Summary

Oversees the day-to-day activity of the assigned facility location by supervising employees, monitoring financial activity, and providing direction in accordance with mission, vision, and goals.

Job Description

Practices business development using up-to-date/best practices implemented within the department/facility. Oversees/analyzes inventory management, and profit and loss (P&L) statements to identify opportunities for overall store growth. Depending on the facility, may also be responsible for leading business development strategies by identifying leads, establishing professional connections in the community, and coordinating the entire team in business development activities.

Represents facility needs and provides professional services; develops and maintains relationships within the community and organizations that may utilize or recommend services. Assists customers/clients with purchase decisions by providing information, asking probing questions, identifying requirements, and recommending suitable products.

Responsible for hiring and onboarding staff within the facility. Mentors staff through feedback, 1:1 meetings, audits, and sit-ins. Follows up with staff for development plans. Assists colleagues as an in-store coaching resource. Demonstrates ability to train, organize, and optimize workflow relative to care delivery.

Supports an environment free of discrimination and bias, demonstrating excellent customer service, enthusiasm, compassion, teamwork, and empathy. Maintains advanced knowledge of accessories and program criteria when applicable. Shows strong work ethic and dedication to learning, participating in staff meetings and ongoing education.

Displays initiative and promotes a culture of learning. Possesses computer skills including Microsoft Office. Keeps current on new technology, attends development meetings, and participates in educational offerings for growth.

If applicable, tracks facility and subject matter effectiveness using KPIs. May also be responsible for obtaining client/customer leads through marketing efforts and setting appointments using company best practices.

Qualifications

Bachelor's degree or six years of applicable experience required.

Management, sales, and business development experience preferred.

If working within Sanford HealthCare Accessories facilities, preferred credentials/licensure may include Respiratory Therapist (RT) and Assistive Technology Practitioner (ATP). If working within Sanford Profile facilities, required to obtain and maintain Profile Coach Certification.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail].