Manager, Store Capital Projects

Ross Stores, Inc.; Dublin (CA); Hybrid; USD 93,000 - 140,000; Full time

Job summary

Ross Stores, Inc. in Dublin, CA seeks a Manager of Store Fixture Installations and Capital Projects to lead a team of project leads and coordinators, coordinating with cross-functional partners to deliver fixture installations and capital initiatives on time and on budget.

You will manage bids, budgets, and forecasts, travel to stores for quality control, and drive vendor performance within a hybrid in-office/remote work setup.

Qualifications

• 5+ years of leadership and project management experience, preferably in a retail setting.
• Strong leadership and communication skills.
• Strong project management and problem-solving skills.
• Ability to successfully influence and drive results through cross-functional partnerships.
• Strong customer focus. Anticipates customer needs and takes action to meet them; continually searches for ways to increase customer satisfaction and improve processes.
• Strong knowledge of store operations, fixtures, and installation processes.
• Strong experience with developing budgets, monthly forecasts, reporting, and SOX compliance.
• Advanced proficiency in Word, Excel and Power Point.
• Able to travel as required.
• Regular in-office presence with hybrid/remote work optional.

Responsibilities

• Lead a team of Project Leads and Coordinators; manage planning, fixture installation, vendor management, and store communication.
• Ensure planning tools, reporting, and schedules are executed; identify and fix issues early and minimize shortages and go-backs.
• Coordinate with multiple vendors and cross-functional partners (Store Planning/Design, Construction, Property Development, Loss Prevention, IT, Janitorial) and Store Leadership to ensure timely execution.
• Manage all aspects of the project bid process: vendor selection, bid qualification, pricing analysis, and contract awards.
• Develop annual store capital budgets, approve forecasts, and secure funding; partner with Finance for ad-hoc spend analyses.
• Travel to Ross and dd's stores to oversee fixture quality, delivery, and project execution.
• Serve as main point of contact for the Field on fixture installations and capital projects; provide status updates.
• Oversee development, engagement, and performance of Project Leads and Coordinators.
• Lead sourcing and training of installation vendors; manage vendor performance and contract/SOW negotiations.
• Sign off on communications and plans to Stores during installations and projects.

Skills

Leadership

Project management

Communication skills

Cross-functional collaboration

Customer focus

Store operations knowledge

SOX compliance knowledge

Office software (Word, Excel, PowerPPT

Education

Four-year college degree in business or related field

Tools

Word

Excel

PowerPoint

Job description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The Manager of Store Fixture Installations and Capital Projects is responsible for leading a team of Project Leads and Coordinators in the planning and execution of store fixture installation projects and capital projects.

This role leads the coordination of planning and execution activities with multiple cross-functional business partners, fixture and installation vendors, and store leadership teams in order to ensure all fixture installation and capital projects are executed on time, on budget, with minimal errors and go-backs, and with a high level of customer service to Stores. This role also leads the ongoing management of all installation vendors, sourcing and training of new vendors, and approvals of capital and expense budgets and monthly project financial forecasts.

The Manager of Store Fixture Installations and Capital Projects is responsible for driving results through strong communication, planning, organization, prioritization, analysis and judgment, cross-functional collaboration, vendor management, and developing high performance teams.

Essential Functions

• Is responsible for leading a team of Project Leads and Coordinators and ensuring all project planning, fixture installation, vendor management, and store communication activities are completed in time on all store fixture installations and capital projects with minimal errors and go-backs, and on budget
• Ensures all project planning tools, reporting, and schedules are executed as planned, issues are identified and fixed early, and processes are designed to minimize shortages, go-backs, and provide high level of customer service to Stores
• Responsible for coordinating with multiple vendors, cross-functional business partners (including Store Planning and Design, Construction, Property Development, Loss Prevention, IT, and Janitorial Services), and Store Leadership teams (i.e., Store Managers, District Managers and Zone Directors) to ensure the timely and accurate execution of all fixture installations and capital projects
• Manages all aspects of the project bid process by choosing vendors for bidding, qualifying each bid, analyzing pricing, and awarding contracts
• Leads the development of annual store capital budgets, approves monthly forecasts, and secures funding as needed for unanticipated projects and fixture needs; works with Finance to provide ad-hoc analysis on project spend as required
• Travels to Ross and dd's discounts stores to oversee quality and delivery of fixtures, installation, and overall project execution
• Acts as main point of contact for the Field on all fixture installations and capital projects, and provides ongoing statuses on project planning and execution
• Responsible for the ongoing development, engagement, and performance management of Project Leads and Coordinators
• Leads the sourcing and training of all installation vendors; works with Strategic sourcing to drive RFPs and develop contracts and SOWs; manages the ongoing performance of installation vendors and makes recommendations on whether to keep or terminate vendor relationships based on performance
• Signs off on communication and communication plans to Stores during all fixture installations and capital projects

COMPETENCIES

• Communicates Effectively
• Ensures Accountability & Execution
• Organizational Agility
• Manages Conflict
• Building Effective Teams
• Business Acumen
• Leading by Example
• Plans, Aligns & Prioritizes

Qualifications & Special Skills Required

• Minimum 5+ years of leadership and project management experience, preferably in a retail setting
• Strong leadership and communication skills
• Strong project management and problem-solving skills required
• Ability to successfully influence and drive results through cross-functional partnerships
• Strong customer focus. Anticipates customer needs and takes action to meet them; continually searches for ways to increase customer satisfaction and improve processes
• Strong knowledge of store operations, fixtures, and installation processes
• Strong experience with developing budgets, monthly forecasts, reporting, and SOX compliance
• Advanced proficiency in Word, Excel and Power Point
• Able to travel as required
• Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from people other than immediate supervisor. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

EDUCATION / CERTIFICATIONS

• Four-year college degree in business or related field

Physical Requirements

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

Consistent timeliness and regular attendance

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

However, this role can perform duties effectively using a combination of in-office and remote work

Supervisory Responsibilities

N/A

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role $93,000.00 to $140,400.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.