Manager, Stakeholder Engagements - Caribbean Region

Carnival Cruise Line; Miami (FL); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health Benefits

401(k) plan

Paid Time Off

Holidays

Vacation Time

Sick Time

On-site Fitness center

Employee discounts

Tuition reimbursement

Job summary

The Manager of Stakeholder Engagements for the Caribbean Region at Carnival Cruise Line will lead engagement strategies with government, community groups, industry partners, and other stakeholders to support destination initiatives.

Reporting to the Senior Vice President, Government & Destination Affairs, you will coordinate meetings, briefings, and workshops, ensure timely responses, and maintain audit trails across offices and ships.

Qualifications

• Bachelor’s Degree in Business, Public Policy or Political Science preferred.
• Proficiency in Microsoft 365 Office Suite (Excel, PowerPoint and Word).
• Proficiency in Data Visualization Platforms (PowerBI, Tableau or similar).

Responsibilities

• Development and successful delivery of stakeholder engagement plans in accordance with the overarching stakeholder engagement strategy.
• Arrange and attend stakeholder meetings and ensure feedback of stakeholder responses and requests are responded to within agreed timelines.
• Prepare and manage workshops, roundtables and forum logistics including developing agendas, project plans, minute taking and production of reports.
• Ensure accurate audit trail maintained of all stakeholder engagements and all contacts/activities are recorded and reported in accordance with company policies and procedures.
• Prepare and provide input into weekly/monthly/quarterly reports for internal management updates.
• Identify and pursue opportunities to build direct and effective relationships with key destinations, partners, advocates and community organizations.

Skills

Stakeholder engagement

Meeting facilitation

Relationship building

Policy liaison

Project coordination

Education

Bachelor's degree in Business/Public Policy/Political Science

Tools

PowerBI

Tableau

MS Office

Job description

The Manager of Stakeholder Engagements for the Caribbean Region will be responsible for working closely with the Senior Vice President, Government & Destination Affairs relations and will support functions across the team, managing engagements with stakeholders in government, community organizations, industry partners, statutory and non-statutory bodies and other parties to establish strong working relationships.

Essential Functions:

• Development and successful delivery of stakeholder engagement plans in accordance with the overarching stakeholder engagement strategy.

• Development and successful delivery of stakeholder engagement plans in accordance with the overarching stakeholder engagement strategy.

• Arrange and attend stakeholder meetings and ensure feedback of stakeholder responses and requests are responded to within agreed timelines. Provide briefings and support for meetings with stakeholders.

• Prepare and manage workshops, roundtable and forum logistics including developing agendas, project plans, minute taking and production of reports.

• Ensure accurate audit trail maintained of all stakeholder engagements and all contacts/activities are recorded and reported in accordance with company policies and procedures.

• Prepare and provide input into weekly/monthly/quarterly reports for internal management updates.

• Identify and pursue opportunities to build direct and effective relationships with key destinations, partners, advocates and community organizations.

Knowledge, Skills & Abilities:

• Scope: This role supports stakeholder engagement across Caribbean markets, collaborating with shoreside and shipboard teams and managing relationships with governments, communities, and partners.

• Problem-solving: Addresses complex stakeholder issues, balances competing priorities, and ensures timely, effective responses using sound judgment and regional awareness.

• Impact: Strengthens external relationships and company reputation, enabling smooth operations and supporting execution of corporate and destination initiatives.

• Leadership: N/A

For all roles:

• Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.

• Skills: Strong time management and organizational skills

• Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.

Essential/Minimum Qualifications:

• Bachelor’s Degree in Business, Public Policy or Political Science preferred

• Proficiency in the Microsoft 365 Office Suite (Including Excel, PowerPoint and Word).

• Proficiency in Data Visualization Platforms (PowerBI, Tableau or similar)

Essential Experience Required:

• 5+ years in a business or management role

Travel: 25-50% with shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan.Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:

• Cost-effective medical, dental and vision plans

• Employee Assistance Program and other mental health resources

• Additional programs include company paid term life insurance and disability coverage

• Financial Benefits:

• 401(k) plan that includes a company match

• Employee Stock Purchase plan

• Paid Time Off

• Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

• Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

• Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

• Other Benefits

• Complementary stand‑by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

• Personal and professional learning and development resources including tuition reimbursement

• On-site Fitness center at our Miami campus

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About Us

At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

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