MANAGER - STAFF DEVELOPMENT

Streamwoodhospital; Streamwood, Northern (IL, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Excellent medical, dental, vision, and

Prescription drug plans

401(K) with company match and stock

Job summary

Universal Health Services (UHS) through its Streamwood facility is seeking a Senior De-Escalation Specialist/Staff Development Manager to lead the de-escalation team and guide clinical staff in crisis intervention. The role includes mentoring, supervising, and coordinating CPI education to ensure safe, compassionate care.

The position focuses on supervising the crisis response process, assessing needs, and ensuring best-practice interventions within the therapeutic milieu across Lifespan

Qualifications

• Must have a high school diploma or equivalent; bachelor’s preferred.
• 2+ years in behavioral health with crisis intervention experience required.
• 3–5 years experience in a similar role preferred.

Responsibilities

• Oversee the de-escalation specialist team and supervise staff.
• Provide direct therapeutic care to consumers in psychiatric crisis.
• Mentor and coach clinical staff as part of the mentoring program.
• Lead behavioral interventions with consumers in crisis; assess situations and determine intervention level.
• Ensure CPI techniques are correctly applied and debrief staff after interventions.

Skills

Crisis intervention

Mentoring

Supervision

Staff development

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CPI training

Milieu management training

Job description

Responsibilities

SBHS is looking for an experienced Senior De-Escalation Specialist/Staff Development Manager to join our dynamic team. The senior de-escalation specialist will oversee the de-escalation specialist team, provide supervision and assist the specialists in total consumer care through implementation of appropriate therapeutic approaches within the therapeutic milieu. The de-escalation specialist will provide direct therapeutic care to all consumers throughout the lifespan who are in psychiatric crisis to intervene and stabilize behaviors. The senior de-escalation specialist will also oversee CPI instructors at our facility to assure they are applying competent education on the skills. This role is responsible for mentoring and coaching clinical staff as part of the mentoring program. T he senior de-escalation specialist is to report to and lead behavioral interventions with consumers in crisis, assess crisis situations and determines the appropriate level of intervention required, ensure appropriate CPI techniques are being used, and debrief with staff after interventions.

Benefits include:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 400+ Subsidiaries!

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

EXPERIENCE/EDUCATION: Must have a high school diploma or equivalent, bachelor's preferred. A minimum of two (2) years experience in a behavioral health care facility, with direct experience in crisis intervention and mentoring skills REQUIRED. 3-5 years experience preferred.

Licensure/Certification

Verbal De-Escalation Training and Milieu Management Training REQUIRED.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

UHSis not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHSvia-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired byUHS as a result of the referral or through other means.