Manager - SRE

Mphasis; New Jersey; On-site; USD 120,000 - 150,000; Full time

Job summary

A leading technology firm is seeking a Manager SRE to lead automation initiatives and enhance system reliability. Responsibilities include collaborating with support teams to automate processes, building monitoring systems, and defining key metrics. Ideal candidates should have 15+ years of experience in SRE, expertise in observability tools, and problem-solving skills. This position requires strong knowledge in Unix/Linux environments and a commitment to reducing manual interventions. If you're looking to make a significant impact, this role is for you.

Qualifications

• 15+ years of experience in leading Automation SRE teams.
• Advanced experience with Unix/Linux, Windows Server, Oracle, MSSQL, MongoDB.
• Technical operations application support experience.
• 4-6 years of hands-on experience in SRE implementation.

Responsibilities

• Collaborate with Production support team to automate manual activities.
• Identify toil areas for automation.
• Build Monitoring system and observability platform.
• Define SLA, SLO, and SLI for better monitoring.

Skills

Observability

Telemetry

Shell Script

Linux

Monitoring tools

Python

Java

Tools

AppDynamics

Big Panda

Elastic Search (ELK)

Google Cloud Logging

Grafana

Prometheus

Splunk

Thousand Eyes

Job description

Role description

Job Description

Job Description

Role: Manager SRE

Automation Lead – Leading Automation SRE, Responsible to perform end to end Self‑Healing automation solution to reduce manual effort/TOIL.

Primary Skill – Observability, Telemetry and event co‑reliation

Secondary Skill – Shell Script, Linux, Monitoring tools - Big Panda – Splunk, AppD etc.

Automation Engineer

• 15+ years of experience in leading Automation SRE teams.
• Advanced working experience with two or more of the following: Unix/Linux, Windows Server, Oracle, MSSQL, MongoDB.
• Experience with Python, Java, Curl scripting or any other types of scripting.
• Experience with two or more of the following observability tools: AppDynamics, Big Panda, Elastic Search (ELK), Google Cloud Logging, Grafana, Prometheus, Splunk, Thousand Eyes.
• Experience with logging, monitoring, and event detection on Cloud or Distributed platforms.
• Experience working with one or more of the following: AutoSys, CRON, Windows Scheduler or other logical batch schedulers.
• Provides technical direction regarding monitoring and logging to less experienced staff or develops highly complex original solutions. Acts as an Expert technical resource for modeling, simulation and analysis efforts.
• Experience creating and modifying technical documentation such as environment flow, functional requirements, nonfunctional requirements.
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives.
• Technical operations application support experience.
• Minimum 4-6 years of hands‑on experience into SRE implementation of monitoring system development for application reliability using Splunk, Grafana, App Dynamics, Big panda.
• Completely On‑Prim environment, so we would require strong candidates on the above skills.
• Overall, we are looking for an Automation Engineer, who could reduce the toil issues and enhance the system towards reliability and scalability.

Nature of the Job

1. Collaborate with Production support team, identify the existing manual activities, and automate.
2. Identify toil area where it can be automated to avoid manual intervention.
3. Build Monitoring system and observability platform for more Stack traces and dashboards.
4. Ability to define SLA, SLO and SLI and implement the same for better monitoring.
5. Scalability, reliability, and observability are the primary goals for reduction of MTTD and MTTR.

Other details

Deputation Location : US – New Jersey – New Jersey