Manager Specialty Coffee Cherry Creek- Denver, CO

Nordstrom Inc; Denver (CO); On-site; USD 48,000 - 77,000; Full time

Benefits offered by this job

Merchandise discount

Benefits package including health/visa

Job summary

Nordstrom Inc. in Denver, Colorado is seeking a Manager in Training to lead a unit, coach a diverse crew, and deliver outstanding customer service.

You will complete a comprehensive training program covering all aspects of running a successful unit and be responsible for hiring, training and motivating staff while implementing store strategy and maintaining productivity. The role emphasizes knowledge of beverages/food, flexible scheduling, and strong communication plus basic accounting skills.

Qualifications

• Knowledge of fresh beverages and quality food; willingness to learn more.
• Passion for delivering exceptional customer service.
• Thrives in a fast-paced environment with a flexible schedule.
• A food handler’s card as required by local/state regulations.
• Specialty Coffee: 2+ years in coffee bar management.
• Restaurant: 2+ years in full-service, upscale restaurant management.

Responsibilities

• Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service.
• Coach, mentor and customer experience guru to drive business results.
• Support the unit’s success by keeping customers happy, implementing store strategy and controlling costs.

Skills

Customer service

Communication

Accounting basics

Coffee shop management

Job description

Job Description

As the manager of a unit, you’ll play many roles — you’ll be a coach, a mentor, a customer experience guru and a business driver.

Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful unit.

Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service.

Support the success of your unit by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down.

You own this if you have… Knowledge about fresh beverages and quality food, with a keen interest in learning more. Passion for delivering exceptional customer service. Thrived in a fast-paced environment and embraced working a flexible schedule. A food handler’s card where required by local and state regulations. Solid communications skills and basic accounting skills. Specialty Coffee only: Been there and done that for 2+ years in coffee bar management. Restaurant only: Been there and done that for 2+ years in full service, upscale restaurant management.

Pay Range Details

Pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Colorado: $48,000- $77,000 annually

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources.
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.
• This position may be eligible for performance-based incentives/bonuses.

Legal Notices

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Company Culture

About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

We reward great work, promote from within and celebrate diversity.

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

We treat every interaction as an opportunity to make an impact and deliver excellence.

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

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