Manager, Special Projects

USTA National Campus; New York (NY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Paid time off

Tuition reimbursement

Hybrid work model

Wellness program

Commuter benefits

Life and disability insurance

Job summary

The USTA National Campus is seeking an experienced events professional to manage special projects at the National Tennis Center. You will support the COO, NTC, and Managing Director, Event Services, coordinating vendors and ensuring successful outcomes for high-profile activations.

You will plan capital projects, oversee foodservice programs for US Open, and drive after-action reporting with actionable recommendations, while partnering with multiple internal teams.

Qualifications

• 3+ years of experience with Event Management.
• A bachelor’s degree in Sports Management, Business, or related field is required.
• Excellent judgment and decision-making skills; strong logistics understanding.

Responsibilities

• Assist COO, NTC, and Managing Director in planning and executing special projects.
• Manage vendors and agencies to develop, troubleshoot, and complete projects on- and off-site.
• Implement and manage structural and operational needs for US Open Sponsor Activations.
• Research, analyze, and summarize After Action Reports with corrective actions.
• Organize and monitor all phases of capital project work.
• Develop year-round foodservice program improvements for US Open and NTC.

Skills

Event Management

Planning & Coordinating

Education

Bachelor's Degree in Sports Management or related field

Tools

Microsoft Office

Google Workspace

Job description

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

The Role

Responsible for planning, management, and execution of Special Projects for the USTA BJK National Tennis Center. Plan and develop operational plans for US Open After Action projects, US Open food service program, capital project development, and After Action Report Management.

• Assist the Chief Operating Officer (COO), NTC, and Managing Director, Event Services, in the planning and execution of special projects.
• Manage the appropriate industry vendors and agencies to develop, troubleshoot, and complete all special projects both on and off-site.
• Work with the Director, Facility Operations, and Sr. Director, Courts & Grounds, to implement and manage structural and operational needs for US Open Sponsor Activations
• Manage the researching, analyzing, and summarizing of the After Action Reports. Create a report with corrective actions recommended to MD, Event Services & COO, NTC, and assist in the management and implementation of projects and new initiatives to roll out and utilize for After Action meetings.
• Work with NTC, COO to organize, oversee, and monitor all phases of all capital project work
• Participate in the development of the US Open and NTC year-round foodservice program, evaluating the previous year’s foodservice program relative to the current year’s objectives, and developing a set of prioritized improvements each year for the program.
• Focusing on concessions, work alongside Levy to ensure areas requiring repair and maintenance are addressed to improve operations and support new partners.
• Work with the Director, Premium Seating & Experience, to assist with the procurement and buyout of FF&E needs for all major projects. Maintain an up-to-date inventory system related to all FF&E items.
• Work with Director, Premium Seating & Experience to oversee Premium Experiences including stadium court usage, private parties, corp outings, etc.
• Communicate and partner with other USTA entities, including the USTA Membership Department, USTA Diversity Department, USTA Foundation, Community Tennis, etc., to ensure their individual US Open activation / special events' success and carry out project initiatives
• Other duties as assigned by MD, Event Services & COO, NTC

Who You Are

• 3+ years of experience with Event Management
• A bachelor's Degree in Sports Management, Business, or a related field is required
• Excellent judgment and decision-making skills.
• Ability to understand and assess logistics
• Strong written and verbal communication skills.
• Strong computer skills using Microsoft Office software and Google Workspace
• Position is considered exempt
• Position is considered onsite and specific to the National Tennis Center

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $7,000 for tuition reimbursement.
• Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

The expected range for the annual base salary for this position is $80,000 - 90,000. This role is eligible for an Incentive Compensation Plan (ICP) bonus up to 5%. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can "serve" our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.