Manager, Special Projects

USTA National Tennis Center Incorporated; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Hybrid with Flexibility

Medical benefits

Dental benefits

Vision benefits

401(k) match

Tuition reimbursement

Paid time off

Parental leave

Winter recess

Mental health resources

Pet insurance

Commuter benefits

Identity theft protection

Discounts with partners

Fun events

Job summary

The USTA National Tennis Center is seeking an experienced Event Management professional to lead special projects for the US Open and year-round operations. You will plan, manage, and execute initiatives from capital projects to food service programs, coordinating with COO, NTC, and senior leaders.

In this exempt onsite role at the National Tennis Center, you will oversee vendor partnerships, after-action reporting, and enhancements to sponsor activations, premium seating, and year-round events

Qualifications

• 3+ years of experience with Event Management.
• Bachelor's Degree in Sports Management, Business, or a related field is required.
• Excellent judgment and decision-making skills.
• Ability to understand and assess logistics.
• Strong written and verbal communication skills.
• Strong computer skills using Microsoft Office software and Google Workspace.
• Position is exempt and onsite at the National Tennis Center.

Responsibilities

• Assist the COO, NTC, and Managing Director, Event Services, in the planning and execution of special projects.
• Manage the appropriate industry vendors and agencies to develop, troubleshoot, and complete all special projects both on and off-site.
• Work with the Director, Facility Operations, and Sr. Director, Courts & Grounds, to implement and manage structural and operational needs for US Open Sponsor Activations
• Manage the researching, analyzing, and summarizing of the After Action Reports. Create a report with corrective actions recommended to MD, Event Services & COO, NTC, and assist in the management and implementation of projects and new initiatives to roll out and utilize for After Action meetings.
• Work with NTC, COO to organize, oversee, and monitor all phases of all capital project work
• Participate in the development of the US Open and NTC year-round foodservice program, evaluating the previous year’s foodservice program relative to the current year’s objectives, and developing a set of prioritized improvements each year for the program.
• Focusing on concessions, work alongside Levy to ensure areas requiring repair and maintenance are addressed to improve operations and support new partners.
• Work with the Director, Premium Seating & Experience, to assist with the procurement and buyout of FF&E needs for all major projects. Maintain an up-to-date inventory system related to all FF&E items.
• Work with Director, Premium Seating & Experience to oversee Premium Experiences including stadium court usage, private parties, corp outings, etc.
• Communicate and partner with other USTA entities, including the USTA Membership Department, USTA Diversity Department, USTA Foundation, Community Tennis, etc., to ensure their individual US Open activation / special events' success and carry out project initiatives
• Other duties as assigned by MD, Event Services & COO, NTC

Skills

Event management

Education

Bachelor's degree in Sports Management, Business, or related field

Job description

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

Responsible for planning, management, and execution of Special Projects for the USTA BJK National Tennis Center. Plan and develop operational plans for US Open After Action projects, US Open food service program, capital project development, and After Action Report Management.

• Assist the Chief Operating Officer (COO), NTC, and Managing Director, Event Services, in the planning and execution of special projects.
• Manage the appropriate industry vendors and agencies to develop, troubleshoot, and complete all special projects both on and off-site.
• Work with the Director, Facility Operations, and Sr. Director, Courts & Grounds, to implement and manage structural and operational needs for US Open Sponsor Activations
• Manage the researching, analyzing, and summarizing of the After Action Reports. Create a report with corrective actions recommended to MD, Event Services & COO, NTC, and assist in the management and implementation of projects and new initiatives to roll out and utilize for After Action meetings.
• Work with NTC, COO to organize, oversee, and monitor all phases of all capital project work
• Participate in the development of the US Open and NTC year-round foodservice program, evaluating the previous year’s foodservice program relative to the current year’s objectives, and developing a set of prioritized improvements each year for the program.
• Focusing on concessions, work alongside Levy to ensure areas requiring repair and maintenance are addressed to improve operations and support new partners.
• Work with the Director, Premium Seating & Experience, to assist with the procurement and buyout of FF&E needs for all major projects. Maintain an up-to-date inventory system related to all FF&E items.
• Work with Director, Premium Seating & Experience to oversee Premium Experiences including stadium court usage, private parties, corp outings, etc.
• Communicate and partner with other USTA entities, including the USTA Membership Department, USTA Diversity Department, USTA Foundation, Community Tennis, etc., to ensure their individual US Open activation / special events' success and carry out project initiatives
• Other duties as assigned by MD, Event Services & COO, NTC

Who You Are

• 3+ years of experience with Event Management
• A bachelor's Degree in Sports Management, Business, or a related field is required
• Excellent judgment and decision-making skills.
• Ability to understand and assess logistics
• Strong written and verbal communication skills.
• Strong computer skills using Microsoft Office software and Google Workspace
• Position is considered exempt
• Position is considered onsite and specific to the National Tennis Center

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $7,000 for tuition reimbursement.
• Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

The expected range for the annual base salary for this position is $80,000 - 90,000.

This role is eligible for an Incentive Compensation Plan (ICP) bonus up to 5%. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.