Manager, Solutions Architect (Customer Engineering)(Remote)

Capital One; Richmond (VA); Remote; USD 175,000 - 201,000; Full time

Job summary

Join a forward-thinking company as a Manager, Solutions Architect, where you will lead technical engagements and drive innovative solutions in a cloud-based environment. This role offers the chance to work directly with enterprise customers, shaping their data ecosystems and implementing cutting-edge technology. You'll collaborate with a talented team, leveraging your expertise in software engineering and systems architecture to enhance customer relationships and deliver impactful solutions. If you're passionate about technology and eager to make a difference, this is the perfect opportunity for you to grow and thrive in a dynamic setting.

Benefits

Health Insurance

Performance-based bonuses

Inclusive workplace

Comprehensive benefits package

Qualifications

• 4+ years in Software Engineering and Systems Architecture required.
• Experience with public cloud solutions (AWS, Azure, GCP) is essential.
• Proven track record in managing customer relationships.

Responsibilities

• Deliver technical engagements and architectural designs for enterprise customers.
• Manage and deliver customer projects while supporting architecture governance.
• Analyze and document requirements for data and system integrations.

Skills

Software Engineering

Systems Architecture

Solution Design

Customer Relationship Management

Cloud Solutions (AWS, Azure, GCP)

Data Management

Cryptography

Quantum Computing

Mentoring

Education

Bachelor's Degree

Master’s Degree in Computer Science, Engineering or Information Technology

Tools

Kubernetes

Docker

Artifactory

Harness

Job description

Manager, Solutions Architect (Customer Engineering)(Remote)

Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale.

Our AI/ML capabilities are now at the forefront of what’s possible in banking. As we uncovered new challenges along the way, we built and battle tested new capabilities to meet those needs. We’ve open sourced several of the software tools we built and forged new partnerships with other digital leaders.

The Capital One Software team is looking for experienced and collaborative individual contributors who are technically skilled and can work directly with customers to engineer, deliver and successfully implement solutions and products within their data ecosystem. In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. We are looking for individual contributors who are passionate about learning and introducing new technology to help colleagues and customers embrace and adopt new technology.

The ideal candidate will have past experience working as a Distinguished Engineer, Solutions Architect, Technology Architect, and a proven track record of hands-on solution implementation in the customer environment and managing and growing customer relationships. You will have an ability to grow your leadership skills as well as diving deep into various hands-on solutions while developing new skills, so you can make strong contributions in architecture transformation discussions.

Responsibilities:

• Prepare and deliver technical engagements with enterprise customers including envisioning business and technical solutions, delivering architectural design and rapid prototypes.
• Drive architecture/design reviews focused on business and technical requirements.
• Analyze, define and document requirements for data, workflow, logical processes, hardware, operating system environment and enterprise system integrations.
• Plan, manage and deliver customer projects.
• Support architecture governance by providing subject matter expertise.
• Work with business and product partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.
• Travel to customer locations as needed to implement products and solutions, develop and nurture customer relationships, and manage key stakeholder communication.
• Enforce company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.

Basic Qualifications:

• Bachelor's Degree
• At least 4 years of experience in Software Engineering and Systems Architecture or Technology Solution design
• At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)

Preferred Qualifications:

• Master’s Degree in Computer Science, Engineering or Information Technology
• 5+ years of experience in software engineering
• 3+ years of experience as a Solutions Architect in large/complex organizations
• 6+ years of experience architecting, designing, and/or delivering scalable and decoupled systems in a heavily regulated technology environment
• 3+ years of experience in building and managing infrastructure, databases, networking and CI/CD Tooling (K8s, Artifactory, Harness, Docker, ECS, etc.)
• 2+ years of experience working with internal and external business clients
• 2+ years of experience with AWS concepts and implementations
• Experience engaging, influencing and driving initiatives by partnering with technology executives
• 1+ years of experience working on data management platforms in areas such as Data Discovery, Data Classification, Data Lineage and Data Catalog.
• 1+ years of experience with Cryptography and Quantum Computing.
• Experience mentoring software engineers or architects
• Experience in a regulated environment (HIPAA, PCI, Privacy, etc)
• Ability to communicate at all levels in the organization with required technical depth and breadth
• AWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate, GCP or Azure)

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $175,800 - $200,700 for Manager, Solution Architecture. Richmond, VA: $175,800 - $200,700 for Manager, Solution Architecture.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail].