Manager, Solution Engineering - Industry Expansion

Gongio; Austin (TX); On-site; USD 213,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Flexible wellness stipend

Mental health benefits

401(k) program

Education & learning stipend

Flexible vacation time

Paid parental leave

Company-wide recharge days

Work from home stipend

Job summary

Gongio is seeking a Manager of the Sales Engineering team to lead and develop a high-performing team. This role involves collaborating with multiple stakeholders to create processes and collateral for industry expansion in sectors like Financial Services and Healthcare.

The ideal candidate will have 6-12 years of experience in sales engineering, strong leadership skills, and a passion for technology. The position offers a comprehensive compensation package including a competitive salary and various perks to support employee well-being.

Qualifications

• 6-12 years of relevant sales engineering experience.
• Experience in Financial Services, Healthcare, Manufacturing, or Energy sectors.
• Strong people management and mentorship skills.

Responsibilities

• Lead and mentor sales engineering team.
• Build and maintain partnerships with cross-functional teams.
• Develop processes and industry-specific collateral.

Skills

Sales engineering team building

Cross-functional collaboration

Industry knowledge in Financial Services

Employee development

Sales technologies

Communication skills

Problem-solving

Tools

CRMs

Telephony/web conferencing systems

Job description

As the Manager of the Sales Engineering team for the Industry Expansion Business Unit, you'll play a vital role in building and leading a team of SEs. You'll collaborate with cross-functional stakeholders to develop processes and create industry-specific collateral to drive our expansion into new verticals (Financial Services, Healthcare, Manufacturing).

RESPONSIBILITIES

• Lead a high-performing sales engineering team by applying insights gained from past experiences to ensure successful outcomes from the start.
• Recruit, mentor, and empower Sales Engineers to maximize their potential and contribute effectively to team goals.
• Build a team of Gong experts who possess in-depth knowledge of the platform to effectively communicate its features and business benefits to various user types.
• Play an active role in training team members on new features, processes, and collateral, fostering continuous learning and development.
• Foster a culture of collaboration within the Sales Engineering team and establish strong partnerships with Sales counterparts to drive revenue growth.
• Develop and implement streamlined processes and create impactful collateral to support the team and enhance stakeholder engagement.
• Optimize existing workflows and eliminate bottlenecks by collaborating cross-functionally with Sales, Customer Success, Support, and Product teams, ensuring smooth deal execution.
• Build and maintain strong relationships with Product Marketing, Sales Enablement, Sales Operations, and Product/Engineering teams, leveraging sound judgment to meet and exceed business objectives.
• Be a steward of our company culture and actively enforce our Operating Principles by embodying them in daily practices and team interactions.

QUALIFICATIONS

• 6-12 years of relevant sales engineering experience, including a proven track record of building and managing high-performing sales engineering teams.
• Experience selling into one or more of the following industry verticals: Financial Services (Banking/Insurance/Wealth), Healthcare (including Life Sciences), Manufacturing, or Energy.
• Demonstrated ability to lead a customer-facing team; including strong people management skills, and a commitment to mentoring, coaching, and employee development.
• Proven experience in building a successful team from the ground up, with a readiness to roll up your sleeves and engage directly on deals, embodying our #no-royalty leadership principle.
• Ability to foster trust and collaboration among team members and cross-functional stakeholders.
• Strong business acumen with a deep understanding of the perspectives and priorities of revenue leaders.
• Knowledge of go-to-market (GTM) sales team personas, along with essential sales workflows such as forecasting and prospecting.
• Experience with sales technologies, including CRMs, cloud architecture, and telephony/web conferencing systems.
• Familiarity with data flows, AI and machine learning concepts, analytics, APIs/webhooks, and JSON.
• Understanding of security and privacy considerations related to SaaS systems.
• Exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively.
• Strong interpersonal and teamwork skills, with a collaborative approach to problem-solving.
• A genuine passion for technology and a commitment to innovative problem-solving.

PERKS & BENEFITS

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $213,000 - $250,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

Gong is an equal‑opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.