Manager, Software Quality Assurance

Wolters Kluwer DXG U.S., Inc.; New York (NY); In loco; USD 108.000 - 188.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Descrizione del lavoro

Wolters Kluwer is seeking a Manager of Software Quality Assurance in New York to lead a QA team, design test strategies, and guide both automated and manual testing efforts. You will oversee defect resolution, collaborate with product and engineering teams, and drive quality metrics across the department.

The role emphasizes continuous improvement, adherence to industry standards, and presenting quality insights to senior management.

Competenze

• Experience designing test strategies for software applications.
• Proven ability to lead QA teams and manage multiple projects.
• Knowledge of defining and tracking quality metrics.
• Experience setting up and maintaining automation frameworks.
• Strong collaboration with cross-functional teams.
• Basic project management skills for QA initiatives.
• Ability to analyze results and drive data‑driven decisions.
• Understanding of industry standards and compliance requirements.

Mansioni

• Manage and lead a team of QA professionals.
• Develop and implement comprehensive test strategies.
• Oversee the execution of automated and manual testing.
• Ensure the timely identification and resolution of defects.
• Collaborate with cross-functional teams to improve product quality.
• Define and monitor quality metrics and KPIs.
• Conduct performance reviews and provide career development opportunities.
• Ensure compliance with industry standards and best practices.
• Drive continuous improvement initiatives in QA processes.
• Prepare and present quality reports to senior management.

Conoscenze

Test Strategy Development

Team Leadership

Quality Metrics

Automation Frameworks

Collaboration

Project Management

Analytical Thinking

Compliance Knowledge

Descrizione del lavoro

About the Role

As the Manager, Software Quality Assurance, you will manage a team of QA professionals, ensuring the thorough testing and overall quality of our software products. This role involves designing test strategies, overseeing the execution of test plans, and fostering a culture of quality across the department. Your contributions will play a vital role in delivering robust and reliable software to our customers.

Responsibilities

• Manage and lead a team of QA professionals.
• Develop and implement comprehensive test strategies.
• Oversee the execution of automated and manual testing.
• Ensure the timely identification and resolution of defects.
• Collaborate with cross-functional teams to improve product quality.
• Define and monitor quality metrics and key performance indicators.
• Conduct performance reviews and provide career development opportunities.
• Ensure compliance with industry standards and best practices.
• Drive continuous improvement initiatives in QA processes.
• Prepare and present quality reports to senior management.

Skills

• Test Strategy Development: Ability to design and implement effective test strategies.
• Team Leadership: Proficiency in managing and leading a team.
• Quality Metrics: Knowledge of defining and monitoring quality metrics.
• Automation Frameworks: Experience with setting up and maintaining automation frameworks.
• Collaboration: Strong collaboration skills with cross-functional teams.
• Project Management: Basic project management skills for handling multiple testing projects.
• Analytical Thinking: Ability to analyze test results and make data‑driven decisions.
• Compliance Knowledge: Understanding of industry standards and compliance requirements.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI-generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation

$107,500.00 - $188,400.00 USD. This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide.

Our customers work in industries that impact the lives of millions of people every single day.

Our mission is to empower our professional customers with the AI‑powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity.

We deliver trusted, AI‑powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert‑validated insights, automate workflows, and drive better outcomes.

Today, nearly 70% of our digital revenues come from AI‑powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains.

We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud‑based, AI‑powered platforms that integrate seamlessly into their workflows and ecosystems.

Our solutions are designed to deliver impact when it matters most, especially in high‑stakes environments where accuracy and trust are essential.

With a nearly 190‑year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.

For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics.

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well‑being are important to us. Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Well‑being: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognised by Forbes as one of America’s Best Employers for Women.

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences.

We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

GDPR Wolters Kluwer (“we or us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You’ll find details related to GDPR & other data privacy policies on our Careers Privacy and Cookies page.