Manager, Software Quality Assurance

The Hillman Group; Boulder (CO); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid time off

Life insurance

Job summary

The Hillman Group in Boulder, CO is seeking a Manager, Software Quality Assurance to lead a QA team and ensure high-quality software releases in an Agile environment. You will define QA strategies, oversee test planning, automate tests, collaborate with engineering and product teams, and drive quality across the SDLC while mentoring staff.

Eligibility includes a Bachelor's in CS/Engineering and 5+ years of QA experience, with at least 2 years in leadership; hands-on knowledge of TestRail and

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field; equivalent experience considered.
• Minimum 5 years of Software Quality Assurance or Software Testing experience.
• Minimum 2 years of QA leadership or management experience.
• Experience with Agile development methodologies.
• Experience with test management tools such as TestRail and defect tracking tools such as Jira.
• Experience with test automation tools and frameworks strongly preferred.
• Experience testing web, mobile, enterprise, and integrated systems preferred.

Responsibilities

• Lead, develop, and manage a team of Software QA Engineers and Test Analysts.
• Establish, maintain, and enforce software quality assurance standards, methodologies, and best practices.
• Oversee test planning, test case development, execution, and reporting across all testing phases.
• Manage UAT, regression testing, system integration testing, and release validation efforts.
• Develop and execute QA strategies aligned with Agile methodologies.
• Ensure performance, scalability, security, reliability, and usability testing are in project plans.
• Drive test automation initiatives to improve quality and efficiency.
• Collaborate with Software Engineering to identify quality risks and root causes.
• Partner with Product Owners and stakeholders to validate requirements and acceptance criteria.
• Monitor and communicate quality metrics, trends, risks, and recommendations to leadership.
• Evaluate releases and provide deployment readiness assessments.
• Document, prioritize, track, and resolve defects.
• Support release management activities and end-user documentation.
• Identify continuous improvement opportunities in testing processes.

Skills

QA leadership

Agile methodologies

Test automation

Quality assurance

Education

Bachelor's degree in CS/IS/Engineering

Tools

TestRail

Jira

Job description

At Hillman, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage as well as short-term and long-term disability. Financial benefits include 401(k), education assistance, Military Leave Pay, stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see our Benefits Showcase.

Job Summary

The Manager, Software Quality Assurance is responsible for leading the Quality Assurance function and ensuring the delivery of high-quality software products through effective testing strategies, quality methodologies, test automation initiatives, and continuous process improvement. This role partners closely with Software Engineering, Product Management, and business stakeholders to ensure software solutions meet functional, performance, security, reliability, and user experience expectations. Drives quality standards across the software development lifecycle and leads a team responsible for validating software releases in an Agile environment.

Essential Job Functions*

• Lead, develop, and manage a team of Software QA Engineers and Test Analysts.
• Establish, maintain, and enforce software quality assurance standards, methodologies, and best practices.
• Oversee test planning, test case development, execution, and reporting activities across all phases of testing.
• Manage user acceptance testing (UAT), regression testing, system integration testing, and release validation efforts.
• Develop and execute quality assurance strategies that align with Agile software development methodologies.
• Ensure performance, scalability, security, reliability, and usability testing activities are incorporated into project plans.
• Drive test automation initiatives to improve software quality, test coverage, and operational efficiency.
• Collaborate with Software Engineering teams to identify quality risks, root causes, and preventative measures.
• Partner with Product Owners, business stakeholders, and cross-functional teams to validate requirements and acceptance criteria.
• Monitor, analyze, and communicate software quality metrics, testing outcomes, trends, risks, and recommendations to leadership.
• Evaluate software releases and provide release readiness assessments and deployment recommendations.
• Ensure software defects are properly documented, prioritized, tracked, and resolved in a timely manner.
• Support release management activities, including review of release content, release notes, and end-user documentation.
• Identify and implement continuous improvement opportunities to enhance testing processes, product quality, and team effectiveness.
• Coach, mentor, and develop QA team members through training, performance management, and career development planning.
• Participate in software development planning, sprint activities, backlog refinement, and Agile ceremonies.
• Support organizational compliance requirements and software testing processes related to PCI and other applicable standards.
• Collaborate with technology leadership to evaluate and implement emerging quality assurance tools and best practices.
• Perform other duties as assigned.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field required. Equivalent experience may be considered in lieu of degree.
• Minimum 5 years of Software Quality Assurance or Software Testing experience required.
• Minimum 2 years of QA leadership or management experience required.
• Experience with Agile development methodologies required.
• Experience with test management tools such as TestRail and defect tracking tools such as Jira required.
• Experience with test automation tools and frameworks strongly preferred.
• Experience testing web, mobile, enterprise, and integrated systems preferred.
• Experience with hardware, kiosk, or robotics testing is a plus.

Competencies – Knowledge, Skills And Abilities

• Strong knowledge of software quality assurance principles, methodologies, and testing best practices.
• Proficiency in Agile software development practices and frameworks.
• Demonstrated ability to lead and develop high-performing technical teams.
• Knowledge of test automation frameworks, tools, and implementation strategies.
• Experience with test management and defect tracking tools such as TestRail and Jira.
• Understanding of software development lifecycles (SDLC) and release management processes.
• Knowledge of web, mobile, enterprise, and integrated system testing methodologies.
• Familiarity with performance, security, scalability, and reliability testing concepts.
• Ability to analyze quality metrics and use data to drive decision-making and process improvements.
• Strong problem-solving, analytical, and root-cause analysis skills.
• Excellent written and verbal communication skills with the ability to influence cross-functional stakeholders.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong organizational, planning, and project coordination skills.
• Working knowledge of PCI compliance requirements and associated testing processes.

Operational Equipment

• N/A

Work Environment and Physical Demands

Work Environment

Office Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required.

Physical Demands

Office Sedentary.

The Hillman Group is an Equal Employment Opportunity and Affimative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.