Manager, Software Engineering (NJUS)

QS Security Services, LLC; Columbus, Northern (OH, KY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plan

Paid Time Off

Parental Leave

Job summary

NetJets, the global private aviation leader, is seeking a Manager, Software Engineering in Columbus, OH to lead and mentor a team of engineers responsible for owned applications. You'll partner with Product Owners and architects to translate business capabilities into technology roadmaps, drive cloud adoption (AWS), and ensure delivery with high reliability and security.

You will champion Agile practices, implement test automation, and guide the organization toward continuous improvement and

Qualifications

• 8–10 years of software engineering leadership in mid-to-large enterprises.
• Experience designing and supporting cloud-native apps, preferably AWS.
• Strong knowledge of distributed systems, microservices, APIs, and enterprise architecture.
• Proven track record leading Agile teams and ceremonies.
• Experience in incident response and service restoration.
• Roadmaps aligned to business capabilities and platform modernization.
• DevOps focus: CI/CD, automation, monitoring, and code quality.
• Ability to balance delivery with architectural sustainability.
• Excellent communication across geographies.
• Experience with vendor management and enterprise standards.
• Aviation/domain knowledge is a plus.

Responsibilities

• Hire, mentor, and manage the performance of software resources.
• Coach software engineering teams to reach their fullest potential.
• Ensure the team delivers owned applications via hiring, coaching, and upskilling.
• Provide technical leadership across design, development, deployment, and support.
• Collaborate to translate business capabilities into roadmaps and delivery plans.
• Own and communicate the technical roadmap, balancing priorities.
• Lead Agile practices: backlog, sprints, standups, reviews, and retros.
• Lead cloud adoption and modernization, with AWS preference.
• Support 24x7 mission-critical apps and coordinate incident response.

Skills

Cloud architectures

Leadership

Agile leadership

DevOps

Communication

AWS

Education

Bachelor's in Computer Science or Computer Engineering

Tools

AWS

CI/CD

Cloud-native development

Job description

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Title: Manager, Software Engineering (NJUS)

Company: NetJets Services, Inc.

Area of Interest: Information Technology

Location: Columbus, OH, US, 43219

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Tasks and Responsibilities

• Hire, develop, mentor, and manage the performance of technical resources based on delivery outcomes and organizational goals.
• Coach and mentor software engineering teams, maximizing the abilities of each team member to reach their fullest potential and meet individual and organizational goals.
• Ensure the team is appropriately skilled to achieve regular delivery and support of owned applications through hiring, coaching, and upskilling.
• Provide technical leadership and guidance across application design, development, deployment, support, and troubleshooting activities.
• Collaborate across the organization on one-team initiatives that require multiple groups to deliver.
• Partner closely with Product Owners, Solution Managers, Architects, and business stakeholders to translate business capabilities into actionable technology roadmaps and delivery plans.
• Own and communicate the technical roadmap for supported applications, balancing business priorities, platform modernization, technical debt reduction, security, scalability, and resiliency.
• Create baseline assessments and maturity paths for testing and automation, including unit test coverage, test automation, pipeline automation, code scanning, and engineering quality controls.
• Ensure proper prioritization of business value, technology hygiene, risk reduction, and long-term application sustainability.
• Accountable for stabilization, resilience, performance, operational readiness, and technical hygiene of relevant applications.
• Drive Agile delivery practices, including maintaining a healthy backlog, sprint planning, daily standups, sprint reviews, and retrospectives to support predictable and continuous delivery.
• Influence and drive delivery of technical solutions in an Agile environment, including TDD and CI/CD, with a focus on continuous improvement, speed to market, and roadmap alignment.
• Lead and drive engineering, architecture, and development teams to define and influence technical direction for relevant applications.
• Lead cloud adoption, modernization, and engineering practices, with preference for AWS and cloud-native development patterns.
• Support mission-critical 24x7 applications and provide leadership during production incidents, including coordinating cross-functional response efforts, driving root cause analysis, supporting stakeholder communication, and ensuring timely resolution.
• Establish and promote operational excellence practices, including monitoring, alerting, incident management, disaster recovery readiness, service reliability, and continuous improvement to reduce outages and incidents.
• Manage vendor relationships, including adherence to delivery commitments, support obligations, quality expectations, and internal standards.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Computer Science or Computer Engineering

Years of Experience

8-10 years of experience

Core Competencies

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• 8 to 10 years of experience in software engineering for complex business and technical problems, with prior leadership experience in similar roles at mid-to-large enterprises.
• Experience designing, building, and supporting cloud-native applications, preferably using AWS services and modern development practices.
• Strong understanding of distributed systems, APIs, microservices, event-driven architectures, system integration patterns, and enterprise application architecture.
• Demonstrated success leading Agile software delivery teams and facilitating Agile ceremonies, including backlog refinement, sprint planning, standups, sprint reviews, and retrospectives.
• Proven ability to manage production support operations, lead incident response activities, and drive service restoration in high-pressure environments.
• Experience developing and executing technical roadmaps aligned to business capabilities, strategic objectives, platform modernization, and technical debt reduction.
• Strong understanding of DevOps practices, including CI/CD pipelines, automated testing, infrastructure automation, monitoring, observability, and code quality practices.
• Ability to balance short-term delivery commitments with long-term architectural sustainability, resiliency, security, and operational efficiency.
• Exceptional verbal and written communication skills with the ability to effectively communicate complex concepts in a simple, non-technical manner across different levels and geographies of an organization.
• Strong analytical, problem-solving, organizational, time management, and project leadership skills.
• Strong negotiation, collaboration, team facilitation, and influencing skills.
• Ability to work with cross-functional teams under aggressive deadlines.
• Ability to effectively communicate and present to executive leadership.
• Proven and successful track record of navigating ambiguous situations and constant change.
• Equally passionate about people, customers, business outcomes, engineering quality, and operational reliability.
• Experience managing vendor-delivered solutions and holding partners accountable for quality, support, delivery commitments, and enterprise standards.
• Experience in aviation, maintenance operations, logistics, or other asset-intensive operational environments is a plus.

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute matched by NetJets