Manager, Software Engineering

Q2; Cary (NC); Híbrido; USD 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring

Health & Wellness Benefits

Community Volunteering & Philanthropy

Employee Recognition - You Earned it

Descripción de la vacante

Q2 is seeking an Engineering Manager to own a critical US-based fraud and decisioning platform and to lead a team of engineers in a global delivery model. You will advance intelligent, secure, and scalable fraud detection while driving platform reliability and measurable performance outcomes.

In this role, you will provide leadership for US-based engineers, align roadmap priorities with stakeholders, and drive engineering excellence in AI-first initiatives, security, and DevOps maturity.

Formación

• 6+ years of software engineering experience (4+ years with advanced degree acceptable).
• 2+ years of people management experience with demonstrated team development outcomes.
• Experience owning or operating a production enterprise platform with defined reliability and performance targets.
• Experience integrating AI/ML-driven capabilities into enterprise systems (preferred).
• Strong understanding of distributed systems, observability, secure development practices, and system scalability.
• Experience working within a global delivery model.
• Proven track record of driving operational improvement and delivery predictability.

Responsabilidades

• Serve as the US-based functional owner for a core fraud and risk platform domain, accountable for technical direction, platform health, and delivery outcomes.
• Define and maintain architectural standards, operational KPIs, and reliability targets.
• Advance AI-enabled capabilities through intelligent automation, model-driven decisioning, and data observability.
• Ensure production stability through strong monitoring, incident response, and root cause management practices.
• Partner closely with Product, Risk, Data, and Engineering stakeholders to align roadmap priorities with measurable business impact.
• Drive scalability, resilience, and security improvements across the platform.
• Provide people leadership and day-to-day oversight for US-based engineers.
• Operate effectively within a globally distributed engineering structure with shared functional alignment.
• Ensure delivery consistency, engineering quality, and adherence to common standards and tooling.
• Facilitate cross-region coordination and proactively remove execution barriers.
• Lead adoption of AI-First engineering practices, embedding automation and data-driven decision making into workflows.
• Promote responsible innovation while maintaining production rigor and compliance standards.
• Model an "All In" mindset through ownership of outcomes, transparent communication, and decisive execution.
• Mentor engineers through structured coaching, performance management, and career development.
• Drive high-quality code reviews, architectural governance, DevOps maturity, and CI/CD optimization.
• Lead Agile ceremonies with emphasis on predictability, accountability, and measurable results.
• Support hiring and onboarding to strengthen technical depth and delivery capability.

Conocimientos

Software engineering

People management

AI/ML integration

Distributed systems

Observability

DevOps / CI‑CD

Leadership presence

Communication

Educación

Advanced degree acceptable

Descripción del empleo

As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week-featuring learning, community service, and culture-building experiences,we create opportunities to connect, grow, and make an impact.

Summary

The Engineering Manager is responsible for functional ownership of a critical US-based fraud and decisioning platform domain and for leading a team of US-based engineers operating within a global delivery model. In alignment with our AI-First strategy and "All In" commitment, this leader advances intelligent, secure, and scalable fraud detection and prevention capabilities. The role drives platform reliability, measurable performance outcomes, and disciplined engineering execution while fostering a culture of accountability, innovation, and continuous improvement.

Job Description

Functional Platform Ownership (US)

• Serve as the US-based functional owner for a core fraud and risk platform domain, accountable for technical direction, platform health, and delivery outcomes
• Define and maintain architectural standards, operational KPIs, and reliability targets
• Advance AI-enabled capabilities through intelligent automation, model-driven decisioning, and data observability
• Ensure production stability through strong monitoring, incident response, and root cause management practices
• Partner closely with Product, Risk, Data, and Engineering stakeholders to align roadmap priorities with measurable business impact
• Drive scalability, resilience, and security improvements across the platform

Global Engineering Oversight

• Provide people leadership and day-to-day oversight for US-based engineers
• Operate effectively within a globally distributed engineering structure with shared functional alignment
• Ensure delivery consistency, engineering quality, and adherence to common standards and tooling
• Facilitate cross-region coordination and proactively remove execution barriers

AI-First Leadership & "All In" Culture

• Lead adoption of AI-First engineering practices, embedding automation and data-driven decision making into workflows
• Promote responsible innovation while maintaining production rigor and compliance standards
• Model an "All In" mindset through full ownership of outcomes, transparent communication, and decisive execution
• Mentor engineers through structured coaching, performance management, and career development
• Drive high-quality code reviews, architectural governance, DevOps maturity, and CI/CD optimization
• Lead Agile ceremonies with emphasis on predictability, accountability, and measurable results
• Support hiring and onboarding to strengthen technical depth and delivery capability

Experience

• 6+ years of software engineering experience (4+ years with advanced degree acceptable)
• 2+ years of people management experience with demonstrated team development outcomes
• Experience owning or operating a production enterprise platform with defined reliability and performance targets
• Experience integrating AI/ML-driven capabilities into enterprise systems (preferred)
• Strong understanding of distributed systems, observability, secure development practices, and system scalability
• Experience working within a global delivery model
• Proven track record of driving operational improvement and delivery predictability
• Strong leadership presence with a bias toward ownership, accountability, and results

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Our Culture & Commitment

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare- offering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements