Manager Software Engineer- US

DXC Technology Company; South Carolina; On-site; USD 120,000 - 180,000; Full time

Job summary

DXC Technology is seeking a senior Software Engineer focused on Performance and Reliability to improve the availability, scalability, and efficiency of enterprise systems across legacy and cloud platforms. The role emphasizes execution, deep technical expertise, and independent operation in high-stakes environments.

The successful candidate will lead reliability initiatives, drive observability improvements, and collaborate with engineering and operations teams to meet service levels, optimize

Qualifications

• 7+ years of hands-on software engineering experience in performance and reliability.
• Bachelor's degree in IT or related field or equivalent experience.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Mainframe and COBOL application experience.
• Experience with Java-based/cloud-native enterprise systems and AWS environments.

Responsibilities

• Provides leadership in improving reliability and performance for targeted services, platforms, or programs.
• Operates across hybrid environments (including mainframe workloads and AWS-hosted services) with diverse integrations and dependencies.
• Drives incident reduction through measurable reliability goals (SLIs/SLOs), runbooks, and automation within defined engagement scopes.
• Influences technical standards, operational practices, and architecture within local domains, partnering with teams to implement durable reliability improvements.
• Interacts with software development, delivery, and customer-facing teams to coordinate rapid triage and post-incident remediation.

Skills

Performance engineering

Observability & tracing

Dynatrace

AWS

Mainframe COBOL

Incident response leadership

SRE leadership

Java-based/cloud-native apps

Education

Bachelor's degree in IT or related field

Tools

Dynatrace

CI/CD pipelines

Container orchestration

Job description

Job Description:

DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

About The Role

The Software Engineer is a senior, hands-on technical leader responsible for improving the reliability, availability, scalability, and performance of complex enterprise systems across both legacy and modern cloud platforms. This role emphasizes execution, deep technical expertise, and independent operation in high-stakes environments.

This individual is expected to lead reliability and performance initiatives, make informed technical decisions under pressure, and partner with engineering and operations teams to define and meet service level objectives (SLOs). The role drives improvements in observability (metrics, logs, traces), incident response and post-incident review, capacity planning, and automation to reduce operational toil. Additionally, the role requires the ability to analyze enterprise deployments and recommend architectural hardening, targeted application and infrastructure changes, and performance optimizations to improve end-to-end customer experience. The Performance and SRE leader also interface with software development, delivery, and customer-facing teams to coordinate rapid triage, root-cause analysis, and durable remediation of issues impacting system stability and performance.

What You´ll Do

• Provides leadership in improving reliability and performance for targeted services, platforms, or programs


• Operates across hybrid environments (including mainframe workloads and AWS-hosted services) with diverse integrations and dependencies


• Drives incident reduction through measurable reliability goals (SLIs/SLOs), runbooks, and automation within defined engagement scopes


• Influences technical standards, operational practices, and architecture within local domains, partnering with teams to implement durable reliability improvements

Who You Are

• 7+ years' hands on experience as Software Engineer - Performance and Reliability Engineer


• Bachelors degree in an IT related field or minimum 7+ years of experience


• Must be legally authorized to work in the United States without requiring sponsorship now or in the future.


• Mainframe and COBOL application experience


• Modern enterprise systems (e.g., Java-based, cloud-native, and other contemporary application platforms ) and their operational characteristics


• AWS environments, including QA, UAT, and Production , with strong understanding of networking, compute, and storage fundamentals


• Performance engineering: profiling, load/stress testing, latency analysis, capacity planning, and tuning across application and infrastructure layers


• Ability to guide performance profiling with application teams (e.g., CPU/memory profiling, thread/heap analysis, database/query tuning), identify problem code paths, and recommend targeted fixes, translating findings into prioritized remediation work


• Regarded as a technical authority among peer engineers; strong communicator during incidents and while driving cross-team remediation


• Demonstrates calm, methodical execution in high-pressure situations; leads incident response, escalation, and post-incident reviews (blameless postmortems)


• Improves operational readiness through runbooks and on-call execution, including responding whenever there is a fire


• Expert in troubleshooting with observability data-metrics, logs, and traces-to isolate failure modes, quantify impact, and validate fixes


• Ability to use observability and monitoring tools (such as Dynatrace) to instrument services, analyze end-to-end transactions, and pinpoint bottlenecks or failures in urgent and non-urgent scenarios


• Skilled in diagnosing integration and dependency issues across enterprise platforms, identifying root causes in interconnected systems, and recommending durable fixes to restore and harden functionality


• Experienced with hosting and infrastructure components (virtual machines, container orchestration, CI/CD pipelines, and