Manager SM Process Optimization

CITGO; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Remote Work options available for elig

9/80 Work Schedule Option

Annual Vacation Incentive

Paid Vacation Time

Company-Paid Holidays

Caregiver Leave

Excellent 401(k) Match

Pension Plan

Performance Incentive

Company-Paid Sick Leave and Long-Term

Medical, Dental, & Vision Plans

On-site Health Clinic

On-site Cafeteria

On-site Credit Union and ATM

On-site Fitness Center

Job summary

CITGO Petroleum Corporation, Houston, seeks a strategic Manager of S&M Process Optimization to drive value through analytics and automation. You will lead a team, collaborate with IT, and prioritize initiatives that improve efficiency, reduce cost, and grow revenue using CITGO data platforms.

The role demands a strong background in business performance, process optimization, and stakeholder management, with hands-on problem solving across cross-functional teams.

Qualifications

• Bachelor’s degree in a related field is required; Master’s preferred.
• Significant experience in business performance, process optimization and analytics.
• Proven ability to drive compliance programs and governance.
• Strong communication and stakeholder management across IT and business.

Responsibilities

• Lead a high-performing process optimization team leveraging Power Apps and Power Platform.
• Drive transformation initiatives to improve efficiency, reduce cost and mitigate risk.
• Partner with Supply & Marketing and IT to deploy analytics, automation, and data solutions.
• Shape long-term technology and tool adoption aligned with enterprise priorities.
• Ensure compliance with regulatory requirements and governance standards.

Skills

Business performance improvement

Process optimization

Analytics initiatives

Compliance programs

Education

Bachelor's degree in Business Administration, Engineering, Information Systems, or a related field

Master's degree preferred

Tools

Power BI

Azure Synapse Analytics

Alteryx

Robotic Process Automation

Microsoft Power Automate

Copilot agents

ERP systems

ETRM systems

CRM platforms

Job description

CITGO PETROLEUM CORPORATION CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well‑known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 43 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 829,000 barrels‑per‑day (bpd), positions CITGO as one of the best‑branded supplier companies in the industry.

At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.

Job Summary

At CITGO, Supply & Marketing (S&M) is where strategy, performance, and innovation come together to power our business forward. We deliver a competitive advantage through the strategic sourcing of high‑quality hydrocarbons and the reliable, efficient, and responsible delivery of refined petroleum products to our customers. Through advanced optimization, coordination, and partnerships, we help drive enterprise performance while upholding the highest standards of quality, integrity, and compliance. As Manager, S&M Process Optimization, you will take on a highly visible leadership role within the S&M Business Performance and Compliance team, helping shape how work gets done across Supply & Marketing. This is an opportunity to lead a team focused on delivering measurable business value by leveraging existing CITGO technology and tools to improve efficiency, reduceg cost and risk exposure, and support revenue growth. This role is ideal for a leader who combines a passion for delivering results with an innate curiosity for emerging technology‑someone who actively seeks out innovative solutions and transforms them into practical, scalable business improvements. Success requires the ability to combine continuous improvement principles with strong technical acumen and hands‑on problem‑solving to design, build, and deploy practical, scalable solutions. Working across Supply & Marketing and IT, you will help build strong data foundations, rapidly develop analytics and automation solutions, and accelerate value realization through process optimization. If you are energized by the opportunity to solve complex business challenges, lead meaningful change, and influence the adoption of next‑generation tools and technologies, this role offers the chance to make a lasting impact on CITGO's performance in an increasingly dynamic energy landscape.

Minimum Qualifications

Bachelor's degree in Business Administration, Engineering, Information Systems, or a related field required; Master's degree preferred.

• 13 years with a Bachelor's degree
• 11 years with a Master's degree

Extensive Experience Driving

• Business performance improvement
• Process optimization
• Analytics initiatives
• Compliance programs

Proficiency With Data And Analytics Tools Such As

• Power BI
• Azure Synapse Analytics
• Alteryx

Experience with automation technologies

• Robotic Process Automation (RPA)
• Microsoft Power Automate
• Copilot agents

Working knowledge of enterprise business systems

• ERP systems
• ETRM systems
• CRM platforms

Strong communication and stakeholder management skills with the ability to influence decision-making. Demonstrated ability to build effective partnerships across business and IT teams. Experience collaborating with IT to:

• Define business requirements
• Evaluate and select technical solutions
• Implement technology platforms

Job Duties

Lead and inspire a high‑performing team of process optimization professionals, coaching, mentoring, and developing expertise in leveraging Power Apps, Power Platform, and existing CITGO technologies to foster a culture of continuous improvement, innovation, and accountability.

Act as a visible change leader, championing transformation by clearly articulating vision, building buy‑in, working through roadblocks and driving adoption of optimization initiatives across the organization.

Partner closely with Supply & Marketing stakeholders to identify, prioritize, and execute initiatives that deliver measurable business value- maximizing the use of existing CITGO systems, data, and digital capabilities to enhance performance across operations and the marketplace.

Drive complex, cross‑functional initiatives from concept to execution, ensuring successful delivery of targeted outcomes related to efficiency, cost reduction, risk mitigation, and revenue growth.

Job Duties II

Rapidly assess and deconstruct complex business processes, applying quantitative analysis, stakeholder insights and available CITGO tools and technologies to identify inefficiencies and implement scalable, sustainable improvements.

Ensure integrity and compliance across all initiatives, designing solutions that align with regulatory requirements, company policies, governance standards, and approved enterprise technology frameworks.

Collaborate with IT to unlock the power of data, defining requirements, enabling advanced analytics, and leveraging automation tools and other CITGO approved technologies to develop scalable process optimization solutions.

Shape the future of process optimization at CITGO by influencing long-term technology and tool adoption strategies in partnership with IT, aligning with enterprise priorities.

Stay ahead of the curve, proactively exploring new technologies, tools, and industry developments to expand expertise and drive continuous improvement. Embrace opportunities to learn, adapt, and apply emerging capabilities that enhance operational effectiveness and support CITGO's digital transformation efforts.

Job duties displayed above are not all-inclusive, site‑specific responsibilities may be assigned.

Here Are The Incentives We Offer

• Remote Work options available for eligible positions
• Options are department and/or location specific
• 9/80 Work Schedule Option (where applicable)
• Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
• Paid Vacation Time
• Company-Paid Holidays
• Caregiver Leave
• Excellent 401(k) Match
• Pension Plan
• Performance Incentive
• Company-Paid Sick Leave and Long-Term Disability
• Medical, Dental, & Vision Plans; FSA and HSA options
• Company-Paid Life Insurance for Active Employees
• Healthy Rewards Program
• Service Awards Program
• Educational Assistance Plan
• Dependent Children Scholarships
• Reimbur sement for Gym Membership
• Employee Discount Programs
• On-site Health Clinic (select locations)
• On-site Cafeteria (select locations)
• On-site Credit Union and ATM (Corporate office only)
• On-site Fitness Center (select locations)

PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.