Manager: Ski & Ride School

PSIA-AASI Western Region; Town of Hunter (NY); On-site; USD 62,000 - 84,000; Full time

Benefits offered by this job

Free employee passes

Free ski/snowboard lessons

40% retail discounts

Wellness benefits

Training and development

Referral Program

Job summary

PSIA-AASI Western Region in Hunter Mountain, NY, seeks a seasoned leader to oversee the Ski & Ride School programs for the Winter Seasonal 2026/2027. You will plan, supervise and enhance ski and snowboard lessons while coordinating staff and operations on site. Starting wage ranges from $62,353.20 to $84,084.00 per year, with full-time shifts and on-site duties.

Housing is not available. The role emphasizes safety, staff development, guest satisfaction and budget management in a dynamic mountain

Qualifications

• Five years of teaching and supervisory experience in the ski industry.
• Strong planning, administrative, organizational, and math skills; budget management desirable.
• Ability to work with guests and diverse team members; able to lift up to 25 lbs.

Responsibilities

• Plan, implement, supervise and evaluate Ski and Ride School programs.
• Supervise staff; conduct meetings and training; assign work.
• Plan staffing needs with team leaders and schedule shifts.
• Monitor lesson quality; mentor instructors and trainers.
• Open/close learning areas; manage safety and signage.
• Administer operations budget; control revenues and costs.
• Address guest questions and resolve issues professionally.

Skills

Teaching experience

Supervisory experience

Budget management

Guest service

Education

PSIA/AASI Level I certification

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Summary

To Learn More, please review the Benefits Eligibility Summary

Responsible for the daily management and growth opportunities within the Hunter Mountain Ski & Ride School offerings.

Job Specifications

Starting Wage: $62,353.20 -$84,084.00

Employment Type: Winter Seasonal 2026/2027

Shift Type: Full Time hours available

Minimum Age: At least 18 years of age

Housing Availability: No

Job Responsibilities

Plan, implement, supervise, coordinate, monitor and evaluate the services, programs and operating systems of the Ski and Ride School Programs, includes, but is not limited to, management of facility, indoor staff, ski and snowboard pros and learning terrain.

Exercise full supervisory authority, directly and indirectly over Ski and Ride School Assistant Managers, support staff, and instructors. Conduct staff meetings and training programs. Confer regularly with staff to assign and review work; plan, coordinate and evaluate service/activities; resolve customer and staffing problems.

Plan staffing needs and work schedules in conjunction with team leaders.

Responsible for monitoring the quality of the lessons conducted within the Ski and Ride School, including the mentoring of staff. Takes a proactive role in making improvements. Coordinate with training staff, future training and mentoring needs and monitoring of staff development and improvement issues.

Responsible for opening and closing procedures of the learning area(s). Coordinate the traffic flow of pros and customers on the learning areas, work with grooming department to groom for the special needs of the learning area(s). Utilize signage, props, fencing to define various learning areas, switching of equipment when appropriate, etc. Maintain safe learning environment.

Administer and develop an operations budget in conjunction with the Senior Manager of Skier Services. Supervise revenues, wages and supplies according to budget. Meet or exceed goals.

Supervise reservations, registration procedures, transactions and credits in conjunction with other team leaders.

Confer regularly with guests to explain the Programs, services, policies, schedules, rates, handle unusual problems, requests and/or complaints.

Confer regularly with immediate leader and other company personnel to plan, coordinate and evaluate services/activities, exchange information and resolve problems. Attend training and staff meetings.

Plan and administer appropriate record keeping and reporting systems.

Ensure that all standards are maintained. Prepare various administrative/operations reports and records.

Assist with general maintenance of the facilities as needed.

Ensure all safety standards, audits and observations are followed and completed. Minimize the health and safety risks and maintain a safe work area. Perform duties in a manner to maximize safety and minimize risk to employees or the public. Hold Supervisors and staff to the same standard.

Handle all Guest concerns in a professional and timely manner.

Promote a fair and harmonious work environment.

Provide direction and leadership for all employees.

Job Requirements

A broad base of knowledge in the ski business with five years of teaching and supervisory experience.

Skiing/riding Skills Required. PSIA/AASI/USSCA Level I Minimum Certification Preferred.

Good planning, administrative, organizational, supervisory and math skills. Some budget management training/experience desirable.

Ability to deal effectively with guests as well as a variety of company personnel.

Able to lift up to 25 lbs. floor to waist and overhead without assistance and able to assist other team members in lifting items >25 lbs.

Able to stand, walk and work long hours between rest periods.

Able to reach, bend, climb, grasp, kneel, push, pull, and twist as needed.

The expected pay range is $62,353.20 -$84,084.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.