Manager, Site Merchandising Promo

Athleta; San Francisco (CA); On-site; USD 108,000 - 140,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Athleta is seeking a Manager of Promotions to drive the digital strategy, planning, and execution of promotional activities across the full site. You will partner with Planning, Merchandising, Marketing, Analytics, and Digital teams to optimize events, offers, and customer journeys.

The role requires strategic thinking, executional strength, and the ability to lead a team through complex promotions while improving conversion and profitability.

Qualifications

• 7+ years in ecommerce, digital merchandising, or related field.
• Strong financial and analytical acumen.
• Ability to translate performance into customer-facing actions.
• Proven track record leading cross-functional workflows and events.

Responsibilities

• Build the full-site digital promotional strategy for US/Canada across major events and ongoing promotions.
• Translate targets into actionable digital strategies affecting traffic, conversion, and demand.
• Develop customer pathways and merchandising plans aligned to offer tiers and intent.
• Partner with Planning, Analytics, Merchandising, and Marketing to evaluate promo performance and risks.
• Own the digital promotional calendar and event architecture across Site, App, and marketing vehicles.
• Define site hierarchy and merchandising for promotional events (Homepage, PLPs, PDPs).
• Lead promo merchandising for major brand events and contingency plans when performance varies.
• Establish a test-and-learn agenda to evolve strategy and improve conversion.
• Guide Creative and Brand partners on promo storytelling and assets.
• Lead site readiness and QA for flawless promo launches and changes.
• Develop the promotions team and build commercial and analytical capabilities.
• Own the PDP copy process with cross-functional alignment and AI-enabled tooling.

Skills

Promotions strategy

Ecommerce

Analytical thinking

Team leadership

Cross-functional

Executive communication

Event marketing

Job description

About Athleta

For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

About Athleta

For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.

About The Role

The Manager, Promotions will lead the digital strategy, planning, and execution of Athleta’s promotional business, translating financial goals, customer behavior, and product opportunities into compelling full-site experiences that drive demand, conversion, and profitability. This role will partner closely with Planning, Merchandising, Marketing, Analytics, and Digital teams to understand business performance and develop creative promotional strategies and customer pathways across key events, offer tiers, and everyday promotional moments. The Manager will own how promotional strategy comes to life across the digital experience—from offer architecture and product exposure to customer journeys, site storytelling, and execution. The ideal candidate is both commercially minded and executionally strong: someone who can identify an opportunity in the business, develop a strategic response, and lead the team through flawless execution.

What you’ll do

• Build the full-site digital promotional strategy across major events, seasonal moments, markdowns, and ongoing promotional activity for US and Canada.
• Translate financial targets and business performance into actionable digital strategies, identifying opportunities across traffic, conversion, AUR, demand, product mix, and promotional tiers.
• Develop creative customer pathways and merchandising strategies that connect customers to the right offer, product, and destination based on intent and promotional tier.
• Partner with Planning, Analytics, Merchandising, and Marketing to evaluate promotional performance, identify risks and opportunities, and recommend actions to improve financial outcomes.
• Own the digital promotional calendar and event architecture, ensuring clear strategy and alignment across Site, App, Marketing vehicles, and cross-functional partners.
• Define the site hierarchy and merchandising approach for key promotional events, including Homepage, navigation, landing experiences, PLPs, PDPs, and promotional messaging.
• Lead promotional merchandising for major brand events and develop contingency strategies when performance is above or below expectations.
• Establish a strong test-and-learn agenda, using event and customer learnings to continually evolve promotional strategy and improve conversion.
• Guide Creative and Brand partners on promotional storytelling, asset requirements, and digital customer needs.
• Lead site readiness and QA to ensure flawless execution across promotional launches and changes.
• Lead and develop a team focused on promotions and markdown execution, creating clear ownership while building stronger commercial and analytical capabilities.
• Own the PDP copy process through cross-functional alignment, strong operational discipline, and AI-enabled tools that improve both speed and quality.

Who you are

• 7+ years of ecommerce, digital merchandising, merchandising, or related experience, with strong experience in promotional and commercial strategy.
• Strong financial and analytical acumen, with demonstrated ability to translate business performance into customer-facing actions.
• Proven ability to develop promotional strategies that drive conversion, demand, and profitable growth, not simply execute predetermined offers.
• Strong understanding of digital customer journeys, merchandising, pricing/promotion, and site experience.
• Demonstrated ability to lead high-impact seasonal events and complex cross-functional workflows.
• Ability to move fluidly between strategy and execution, from identifying an opportunity to ensuring the final customer experience is delivered flawlessly.
• Strong executive communication, prioritization, and stakeholder-management skills.
• Experience leading and developing teams.

Salary Range: $107,500.00 - $139,800.00

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Athleta

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.