MANAGER, SITE EVENTS&ACTIVATIONS

Compass Group, North America; Gaithersburg (MD); On-site; USD 80,000 - 89,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group, part of Compass Group USA, seeks a Manager, Site Events & Activations to plan and execute employee-facing events across client accounts and multiple sites. You will shape and deliver an annual events calendar that aligns with client priorities and workplace strategy.

The role emphasizes hospitality, service excellence, and cross-functional collaboration with stakeholders, vendors, and account teams to ensure engaging experiences.

Qualifications

• Bachelor's degree preferred but not necessary if candidate has related conference services experience.
• Have a least five years hotel or conference center experience.
• Abreast of industry trends.
• Superior quantitative, oral and written communications and problem-solving/strategizing skills.
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint.
• Proactive mindset to anticipate and support changes in our business.
• Conformity to the highest standards of personal integrity and ethical behavior.
• Exceptional customer service abilities.

Responsibilities

• Lead the planning, management, and execution of events, programs, and activations for an assigned client account across one or more sites.
• Help shape, propose, and deliver an annual calendar of events aligned with client priorities and workplace strategy.
• Partner with client stakeholders, internal account leaders, vendors, and service providers to align priorities and deliver a consistent service experience.
• Develop the annual events calendar, monitor participation and feedback, and identify opportunities to improve service quality and attendee experience.
• Combine strong program management with a hospitality mindset to deliver high-standard experiences.

Skills

Bachelor's degree

5 years hotel experience

Industry trends

Communication skills

Excel & PowerPoint

Proactive mindset

Integrity & ethics

Customer service

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Job description

Flik Hospitality Group

Salary: $80000 - $89000 / year

Other Forms of Compensation: bonus

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The Manager, Site Events & Activations leads the planning, management, and execution of a defined suite of employee-facing events, programs, and activations for an assigned client account across one or more sites. As part of an outsourced services model, this role is responsible for helping shape, propose, and deliver an approved annual calendar of events that aligns with the client’s business priorities, workplace strategy, employee experience goals, and site needs. The Manager serves as a key partner in transforming client objectives into meaningful, well-executed experiences that drive awareness, connection, and participation throughout the year.

A core part of this role is leading with a hospitality mindset and ensuring a high standard of customer service across every interaction, event, and activation. The Manager is expected to create experiences that are not only operationally strong, but also welcoming, thoughtful, and responsive to the needs of employees, guests, and client stakeholders. Working in a matrixed, client-facing environment, this role partners closely with client stakeholders, internal account leaders, strategic partners, vendors, and other service providers to align priorities, manage resources, and deliver a consistent service experience. In addition to execution, the Manager contributes to the development of the annual events calendar, monitors participation and feedback, and identifies opportunities to improve service quality, event impact, and overall attendee experience. This role is ideal for someone who combines strong program management with a polished service orientation, stakeholder confidence, and a commitment to hospitality-driven delivery.

Preferred Qualifications:

• Bachelor’s degree preferred but not necessary if candidate has related conference services experience
• Have a least five years hotel or conference center experience
• Abreast of industry trends
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional customer service abilities

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Flik Hospitality Group

JEANNE M LANE

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