Manager- Single Billing Office

Temple University Health System; United States; On-site; USD 90,000 - 110,000; Full time

Job summary

Temple Health is seeking a Manager for the Single Billing Office to oversee Customer Service and Self Pay collections, ensuring timely patient accounts receivable and adherence to regulatory requirements. The role includes leading a team, training staff, and driving process improvements.

Education: Bachelor’s Degree required; combination of relevant education and experience may be considered. Experience: 5 years in a related role with supervisory experience, 3 years in billing operations and

Qualifications

• 5 years experience in a related role with several years in a supervisory capacity.
• 3 years experience in billing operations and collections.
• 3 years experience in healthcare receivables and/or insurance claims processing.
• 3 years experience with computerized billing systems, preferably EPIC.
• 3 years experience in Customer Service Management.

Responsibilities

• Responsible for overseeing Customer Service and Self Pay collections.
• Provide training, support, and oversight to enable a high level of customer satisfaction and collect patient accounts receivable in a timely manner, in compliance with all regulatory and intermediary requirements.

Skills

Supervisory experience

Billing operations

Healthcare receivables

EPIC experience

Customer service management

Education

Bachelor's Degree

Job description

Manager- Single Billing Office - (263569)

Description

Responsible for overseeing Customer Service and Self Pay collections. Provide training, support, and oversight to enable a high level of customer satisfaction and collect patient accounts receivable in a timely manner, in compliance with all regulatory and intermediary requirements.

Education

• Bachelor's Degree Required or
• Combination of relevant education and experience may be considered in lieu of degree Required

Experience

• 5 years experience in a related role with several years in a supervisory capacity Required
• 3 years experience in billing operations and collections Required
• 3 years experience in healthcare receivables and/or insurance claims processing Required
• 3 years experience with computerized billing systems, preferably EPIC Required
• 3 years experience in Customer Service Management Required

Licenses

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike.

Primary Location

: Pennsylvania-Philadelphia

Job

: Finance

Schedule

: Full-time

Shift

: Day Job

Employee Status

: Regular