Manager - Simulation Operations - GME - FT-McAllen

Universal Health Services; McAllen (TX); On-site; USD 95,000 - 150,000; Full time

Job summary

South Texas Health System provides strategic and operational oversight of all simulation activities across the health system. This role leads the development and expansion of simulation programs, ensuring alignment with ACGME requirements, institutional goals, and best practices in simulation-based education.

As Manager of Simulation Operations, you will collaborate with program directors, faculty, and hospital departments to integrate simulation into residency and fellowship training, manage

Qualifications

• Experience overseeing simulation laboratory operations across multi-site environments.
• Ability to design standardized policies, procedures, and workflows.
• Experience in curriculum development aligned with ACGME requirements.
• Proven collaboration with GME leadership and hospital departments.
• Budgeting, capital planning, and ROI-focused program expansion.

Responsibilities

• Provide strategic and operational oversight of all simulation activities across the health system.
• Lead development and expansion of simulation programs in alignment with ACGME standards.
• Collaborate with Program Directors, faculty, and educational leaders to integrate simulation into residency training.
• Develop competency-based training frameworks, assessment tools, and performance metrics.
• Manage scheduling, staffing, and resource allocation; supervise simulation staff.
• Oversee maintenance of simulation equipment and lifecycle management.
• Lead budgeting, financial oversight, and capital investment planning for simulation services.
• Drive program growth, outcomes, utilization, and external training opportunities.

Skills

Simulation operations management

Scheduling & staffing coordination

Budgeting & financial oversight

Policy & workflow development

Curriculum development & evaluation

Strategic planning & ROI

Interdisciplinary collaboration

Data analysis & quality improvement

Staff development & supervision

Education

Bachelor's degree

Master's degree preferred

CHSOS certification within 2 years

3+ years in simulation operations

Healthcare field experience preferred

IT/networking troubleshooting

Tools

Simulation hardware maintenance

Networking & IT troubleshooting

Job description

Responsibilities

POSITION SUMMARY:

South Texas Health System supports multiple residency and fellowship training programs that rely on simulation centers as a core component of medical education. These centers also serve nursing, allied health, and interdisciplinary teams across system facilities and provide opportunities for external partnerships that generate additional revenue.
The Manager, Simulation Operations provides strategic and operational oversight of all simulation activities across the health system. This role is responsible for the leadership, development, and expansion of simulation programs while ensuring alignment with ACGME requirements, institutional goals, and best practices in simulation-based education.

Qualifications

• Demonstrated experience overseeing simulation laboratory operations, including multi-site or system-based environments.
• Proven ability to manage day-to-day operations, including scheduling, staffing coordination, and resource allocation.
• Experience supervising the functionality, maintenance, and lifecycle management of simulation equipment, including high-fidelity adult and pediatric manikins and task trainers.
• Ability to develop and implement standardized policies, procedures, and workflows to support efficient simulation center operations.
• Demonstrated expertise in the development, implementation, and evaluation of simulation-based curricula in alignment with ACGME requirements.
• Experience expanding simulation programming to include interdisciplinary and in situ training initiatives.
• Proven ability to collaborate with Program Directors, faculty, and educational leaders to integrate simulation into residency and fellowship training.
• Experience establishing competency-based training frameworks, assessment tools, and performance evaluation methods.
• Experience in budget development and financial oversight, including operational and capital expenditures.
• Ability to participate in strategic planning efforts, including capital investment in simulation technology and facility enhancements.
• Demonstrated ability to identify opportunities for program growth, operational efficiency, and return on investment.
• Experience working within a matrixed leadership structure, collaborating with administrative and physician leadership.
• Proven leadership ability in supervising and developing simulation staff and support personnel.
• Strong collaboration skills with GME leadership, nursing education, allied health, and hospital departments to align educational initiatives with organizational priorities.
• Experience developing and maintaining partnerships with academic institutions, healthcare organizations, and community agencies.
• Ability to promote and expand simulation services, including external training opportunities and revenue-generating activities.
• Demonstrated success in enhancing program visibility, utilization, and strategic positioning.
• Strong knowledge of ACGME standards, accreditation requirements, and regulatory compliance in GME environments.
• Experience monitoring program performance through data analysis, reporting, and continuous quality improvement initiatives.
• Ability to maintain detailed documentation of simulation activities, outcomes, and utilization metrics for accreditation and reporting purposes.

EDUCATION / LICENSURE:

• Bachelor’s degree required Master’s degree preferred; preferably in a related field such as Simulation, Computer Science, Management Information Technology, Film or other healthcare, science or technology related field
• Certified Healthcare Simulation Operations Specialist® (CHSOS®) certification required to obtain it within two years of hire
• Minimum three years’ experience working as a simulation technician, operations specialist, or equivalent position required
• Minimum three years’ experience working in a healthcare related field including EMT, paramedic, or other allied health profession preferred
• Experience in computer technology and troubleshooting, and providing technical support in networking, computer hardware/software required

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.