Manager, Shop

XPO Logistics, Inc.; Mishawaka (IN); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Health insurance on day one

Life and disability insurance

PTO 15 days first year

9 paid company holidays

401(k) with company match

Education assistance

Incentive plan participation

Job summary

XPO Logistics, Inc. in Mishawaka, IN, is seeking a Shop Manager to lead maintenance teams, coordinate scheduling, and drive equipment reliability.

You will supervise employees and contingent workers, mentor staff, and manage promotions, discipline and staffing decisions to keep service centers productive. The role focuses on overseeing maintenance programs, controlling work orders, inventory accuracy, and safety compliance, while collaborating with leadership to optimize parts usage and uptime.

Qualifications

• 4 years of experience in fleet maintenance.
• A valid driver's license.
• Current ASE certifications.
• Current CDL.

Responsibilities

• Manage employees and contingent workers, including hiring, mentoring, scheduling, training and development and offer promotion, discipline and termination recommendations
• Support leadership in overseeing equipment maintenance and out-of-service equipment at outlying service centers supported by the shop
• Facilitate the Job Selection/Shift Bid (JSP) process for shop employees
• Oversee routine maintenance functions to ensure equipment proficiency and the highest productivity levels; ensure all work orders, including commercial work orders, are closed accurately and on time
• Ensure shop cycle counts and inventory levels are handled correctly, including movement and non-movement of inventory within assigned thresholds
• Review and analyze trends in parts utilization, gains, shortages, usage, uptime and non-movement in a way that ensures the highest efficiency and productivity of the shop
• Monitor shop for safety, service, quality, efficiency, financial controls and maintenance compliance
• Ensure company procedures, DOT policies and other required standard work instructions are followed by all shop employees

Skills

Fleet maintenance

Education

ASE certifications

CDL

Job description

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What you’ll need to succeed as a Shop Manager at XPO

• 4 years of experience in fleet maintenance
• A valid driver's license

Preferred qualifications:

• Current ASE certifications
• Current CDL
• Less-than-Truckload (LTL) experience
• Available to work a variety of shifts, including days, evenings, nights and weekends
• Able to effectively organize and present information with solid verbal and written communication skills
• Able to lead and motivate others

About the Shop Manager job

Pay, benefits and more:

• C ompetitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Manage employees and contingent workers, including hiring, mentoring, scheduling, training and development and offer promotion, discipline and termination recommendations
• Support leadership in overseeing equipment maintenance and out-of-service equipment at outlying service centers supported by the shop
• Facilitate the Job Selection/Shift Bid (JSP) process for shop employees
• Oversee routine maintenance functions to ensure equipment proficiency and the highest productivity levels; ensure all work orders, including commercial work orders, are closed accurately and on time
• Ensure shop cycle counts and inventory levels are handled correctly, including movement and non-movement of inventory within assigned thresholds
• Review and analyze trends in parts utilization, gains, shortages, usage, uptime and non-movement in a way that ensures the highest efficiency and productivity of the shop
• Monitor shop for safety, service, quality, efficiency, financial controls and maintenance compliance
• Ensure company procedures, DOT policies and other required standard work instructions are followed by all shop employees

Shop Managers are required to:

• Frequently lift 50 lbs. and occasionally lift greater than 75 lbs.
• Safely walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery
• Work outdoors in inclement weather
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here .