Manager, Freight Operations

XPO Logistics, Inc.; Kernersville (NC); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health insurance from day one

Life and disability insurance

15 days PTO first year

Company holidays (9)

401(k) with company match

Education assistance

Incentive plan

Job summary

XPO Logistics, Inc. is seeking a Freight Operations Manager in Kernersville, NC to lead the delivery service, oversee daily service center operations, and manage revenue, staffing, and costs. This role requires strong leadership, LTL industry knowledge, and a knack for coaching teams.

You will drive performance, ensure regulatory compliance, and contribute to safety and efficiency across the facility. The role includes client-focused communication and ongoing process improvement.

Qualifications

• 4 years of related work experience.
• Supervisory or management experience.
• Experience in the less-than-truckload (LTL) industry.
• Experience with hazardous materials regulations, OSHA and Department of Transportation (DOT) rules and regulations.
• Bachelor's degree, 4 years of related work experience or equivalent military experience.
• LTL freight management and/or service center/management experience.
• Experience driving a forklift.
• Strong interpersonal and management skills; ability to effectively lead, coach and influence employees.
• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for the intended audience.

Responsibilities

• Handle the efficiency and effectiveness of the delivery service provided to our customers.
• Guide the complete daily operations of the service center.
• Oversee revenue, profit and cost controls.
• Ensure proper staffing, utilization and management of personnel.
• Mentor and manage all personnel working at the facility.

Skills

People management

LTL operations

HazMat compliance

Forklift experience

Education

Bachelor's degree or equivalent military experience

Job description

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What you’ll need to succeed as a Freight Operations Manager at XPO

• 4 years of related work experience
• Supervisory or management experience
• Experience in the less-than-truckload (LTL) industry
• Experience with hazardous materials regulations, OSHA and Department of Transportation (DOT) rules and regulations

Preferred qualifications:

• Bachelor's degree, 4 years of related work experience or equivalent military experience
• LTL freight management and/or service center/management experience
• Experience driving a forklift
• Strong interpersonal and management skills; ability to effectively lead, coach and influence employees
• Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for the intended audience

About the Freight Operations Manager job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Handle the efficiency and effectiveness of the delivery service provided to our customers
• Guide the complete daily operations of the service center
• Oversee revenue, profit and cost controls
• Ensure proper staffing, utilization and management of personnel
• Mentor and manage all personnel working at the facility

Freight Operations Managers are required to:

• Frequently lift up to 50 lbs. and occasionally greater than 75 lbs.
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Work outdoors in inclement weather
• Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here .