Manager Shifts Training - SGU

Skywest; Saint George (UT); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Worldwide flight benefits for you and

401(k) match

Profit sharing

Team atmosphere

Advancement opportunities

Job summary

SkyWest Airlines is seeking a Supervisor to lead a team of airline professionals, ensuring a high-quality customer experience and on-time operations. You will support onboarding, coordinate training across multiple partners, and supervise daily training activities.

The role requires 18+ years, a high school diploma or GED, and the ability to work in the United States without sponsorship. You will be responsible for maintaining safety and policy compliance while driving performance and efficiency.

Qualifications

• Minimum 18 years of age or older.
• High school diploma or GED is required.
• Legal authorization to work in the United States without sponsorship.

Responsibilities

• Supervise a team of airline professionals to ensure excellent customer experience.
• Provide onboarding and training support for new hires.
• Coordinate training with DL/UA/AS/AA and oversee related certifications.
• Audit and enforce safety, security, and company policy compliance.

Skills

Leadership

Communication

Team management

Customer service

Education

High school diploma or GED

Tools

Airport systems

Job description

About SkyWest

SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well and are ready to take on new challenges and opportunities. As a Supervisor, you will be supervise a team of airline professionals as you provide an excellent customer experience and maintain an efficient, safe, and on-time airline.

As a SkyWest employee, you’ll enjoy a variety of benefits:

• Worldwide flight benefits for you and your family
• 401(k) match
• Profit sharing
• Working in a great team atmosphere
• The potential to advance within the company

Primary Job Duties

Training Shift Managers are expected to provide active support for new hires during onboarding and training. Provide a welcoming environment for questions and clarification. Provide timely directions to ensure new hires receive accurate answers, resources, and information regarding deadlines.

• Help with interviews and the hiring process
• Ensure new hires are fully trained and have a mentor scheduled
• Oversee training with DL/UA/AS/AA
  • Deicing program and training
  • Oversee search and recurrent training
  • AS/AA CSA ramp and/or customer service training
  • DL/UA/AA/AS instructor-qualified scanners, LAV, potable water, and GEM checks
  • DL/AS/UA/AA customer service training and OJT
• Conduct new hire evaluations at 90 days and 6 months
• Email all training deadlines within the 24-day policy
• Coach and assist with training new hires and new training assignments
• Update the station training plan monthly
• Ensure compliance with all governing rules and regulations regarding safety and security in the airline industry
• Ensure compliance with all company policies and procedures
• Provide clear direction, guidance, and support for all operational areas and departments
• Audit monthly reports for training compliance
• United Monthly Mochas
• Delta monthly aircraft searches
• American aircraft monthly cleaning
• Alaska audits
• Audit training records
• Issue corrective action for training items in accordance with policy

Minimum Requirements

• 18 years of age or older
• High school diploma or GED
• Possess a valid, unrestricted state-issued driver’s license
• Legally authorized to work in the United States without sponsorship
• Have previous airline experience in supervisoryor manager capacity
• Be in good standing with the company
• In-depth understanding of partner brands and seamless products
• In-depth understanding of SkyWest company and station policies
• In-depth understanding of SkyWest manuals
• In-depth understanding of SkyWest performance expectations
• Strong written and verbal communication skills
• Basic understanding of all ramp functions
• Basic understanding of partner booking applications
• Basic understanding of manpower budgeting and scheduling
• Positive, self-motivated, and goal-oriented mindset
• Ability to build and maintain effective working relationships with frontline employees and management

Physical and Other Requirements

• Thorough understanding of ticketing, gate, and ramp procedures.
• Thorough knowledge and understanding of SkyWest Airlines’ policies and procedures
• Proficiency with partner dedicated computer systems
• Lift, carry, stack, load, and offload baggage and freight weighing up to 50 pounds on a frequent basis
• Turn, twist, bend, stoop, kneel, crouch, squat, climb, lift and reach overhead as required to clean aircraft and the ramp, marshal and stabilize aircraft, and load and unload baggage onto aircraft and inside of cargo pit
• Push/pull mobile bridge adapter, loading bridges, and baggage carts
• Work outside in all temperatures and weather conditions
• Stand, walk and sit for extended periods
• Drive company property while working on the ramp
• Adequate vision and hearing
• This is a full-time position
• $14.50 per hour, plus override

• This is not a Department of Transportation safety-sensitive position

This position may require the selected candidateto travel outside the station for training.