Manager Shifts Training - SGU

Skywest

Saint George (UT)

On-site

USD 20,000 - 28,000

Full time

8 days ago
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Benefits offered by this job

Worldwide flight benefits for you and…
401(k) match
Profit sharing
Working in a great team atmosphere
The potential to advance within the公司

Job summary

SkyWest Airlines in Saint George, UT, seeks a Training Shift Manager to supervise a team of airline professionals and ensure a safe, on-time operation. You will support onboarding, provide guidance, and coordinate training activities across DL/UA/AS/AA.

The role requires 18+ years, a high school diploma or GED, and prior airline supervisory experience. Benefits include worldwide flight benefits, 401(k) match, profit sharing, and advancement opportunities.

Qualifications

  • 18 years of age or older.
  • High school diploma or GED.
  • Possess a valid, unrestricted state-issued driver’s license.
  • Legally authorized to work in the United States without sponsorship.
  • Have previous airline experience in supervisory or manager capacity.
  • Be in good standing with the company.
  • In-depth understanding of SkyWest policies.

Responsibilities

  • Provide active support for onboarding and training of new hires.
  • Ensure new hires are fully trained and have a mentor scheduled.
  • Oversee training across partner carriers and training activities.
  • Audit training records and ensure compliance with safety rules and regulations.
  • Provide direction, guidance, and support for all operational areas.

Skills

Supervisory experience
Communication skills
Team leadership
On-time operation
Customer service
Safety compliance

Education

High school diploma or GED
Valid driver’s license

Tools

SkyWest policies/system knowledge

Job description

About SkyWest

SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well and are ready to take on new challenges and opportunities. As a Supervisor, you will be supervise a team of airline professionals as you provide an excellent customer experience and maintain an efficient, safe, and on-time airline.

As a SkyWest employee, you’ll enjoy a variety of benefits:

  • Worldwide flight benefits for you and your family
  • 401(k) match
  • Profit sharing
  • Working in a great team atmosphere
  • The potential to advance within the company
Primary Job Duties

Training Shift Managers are expected to provide active support for new hires during onboarding and training. Provide a welcoming environment for questions and clarification. Provide timely directions to ensure new hires receive accurate answers, resources, and information regarding deadlines.

  • Help with interviews and the hiring process
  • Ensure new hires are fully trained and have a mentor scheduled
  • Oversee training with DL/UA/AS/AA
    • Deicing program and training
    • Oversee search and recurrent training
    • AS/AA CSA ramp and/or customer service training
    • DL/UA/AA/AS instructor-qualified scanners, LAV, potable water, and GEM checks
    • DL/AS/UA/AA customer service training and OJT
  • Conduct new hire evaluations at 90 days and 6 months
  • Email all training deadlines within the 24-day policy
  • Coach and assist with training new hires and new training assignments
  • Update the station training plan monthly
  • Ensure compliance with all governing rules and regulations regarding safety and security in the airline industry
  • Ensure compliance with all company policies and procedures
  • Provide clear direction, guidance, and support for all operational areas and departments
  • Audit monthly reports for training compliance
  • United Monthly Mochas
  • Delta monthly aircraft searches
  • American aircraft monthly cleaning
  • Alaska audits
  • Audit training records
  • Issue corrective action for training items in accordance with policy
Minimum Requirements
  • 18 years of age or older
  • High school diploma or GED
  • Possess a valid, unrestricted state-issued driver’s license
  • Legally authorized to work in the United States without sponsorship
  • Have previous airline experience in supervisoryor manager capacity
  • Be in good standing with the company
  • In-depth understanding of partner brands and seamless products
  • In-depth understanding of SkyWest company and station policies
  • In-depth understanding of SkyWest manuals
  • In-depth understanding of SkyWest performance expectations
  • Strong written and verbal communication skills
  • Basic understanding of all ramp functions
  • Basic understanding of partner booking applications
  • Basic understanding of manpower budgeting and scheduling
  • Positive, self-motivated, and goal-oriented mindset
  • Ability to build and maintain effective working relationships with frontline employees and management
Physical and Other Requirements
  • Thorough understanding of ticketing, gate, and ramp procedures.
  • Thorough knowledge and understanding of SkyWest Airlines’ policies and procedures
  • Proficiency with partner dedicated computer systems
  • Lift, carry, stack, load, and offload baggage and freight weighing up to 50 pounds on a frequent basis
  • Turn, twist, bend, stoop, kneel, crouch, squat, climb, lift and reach overhead as required to clean aircraft and the ramp, marshal and stabilize aircraft, and load and unload baggage onto aircraft and inside of cargo pit
  • Push/pull mobile bridge adapter, loading bridges, and baggage carts
  • Work outside in all temperatures and weather conditions
  • Stand, walk and sit for extended periods
  • Drive company property while working on the ramp
  • Adequate vision and hearing
  • This is a full-time position
  • $14.50 per hour, plus override
  • This is not a Department of Transportation safety-sensitive position
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