Manager - Security Services - Northwest Hospital

LifeBridge Health; Randallstown (MD); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Free parking

Wellness programs

Job summary

LifeBridge Health is seeking an experienced Security Department Manager to plan, organize, and oversee daily security operations across a campus facility. You will lead security staff, review incident reports, manage budgets, and ensure compliance with hospital policies and state laws.

The role requires active security certifications, several years of supervisory experience, and the ability to coordinate with multiple departments to maintain safety and asset protection.

Qualifications

• Minimum 3 years of experience in security supervisory roles; 5+ years preferred.
• High school diploma or equivalent required; bachelor’s degree or higher preferred.
• Active BLS certification through the American Heart Association within 30 days of hire.
• Current Healthcare Security Officer Certification.
• IAHSS Supervisor Certification required within 60 days of hire.

Responsibilities

• Plan and manage daily operations of the Security Department for the assigned facility.
• Direct deployment of staff based on operational needs and coordinate equipment.
• Review and approve security reports; monitor attendance and leave of staff.
• Respond to major incidents and enforce hospital policies and laws.
• Coordinate with other departments and stakeholders for security projects and events.

Skills

Security supervision

Incident response

Operations management

Education

High school diploma or equivalent

Bachelor's degree or higher preferred

Tools

Access control systems

CCTV surveillance systems

Job description

JOB SUMMARY

Under general supervision, plans, organizes, and manages the operational aspects of one of LifeBridge Health Security Department facilities. Manages the daily operations of all areas within the department to ensure the safety and security of all of the facilities patients, visitors, guests, employees, and vendors. Provides for the protection of the company assets, grounds, and environments.

• Manage all security personnel and coordinate daily administrative responsibilities related to one of LifeBridge Health's campuses. Review and approve all reports submitted by members of the security department. Approve leave and check attendance for all security staff. Respond to and take charge of any major incident that occurs on the campus of the facility. Manage enforcement of laws, statutes, and hospital policies.
• Direct day-to-day operations of the Security Department for the assigned facility, including daily deployment of staff based on operational needs. Provide direction for staff in areas of responsibility and promote quality of work related to security and customer service. Assign work for daily operations and coordinate with shift/team leaders on staffing and equipment needs. Direct follow-up on incident reports and related investigations as required.
• Organize the Security department's daily operations to maximize efficiency and effectiveness. Coordinate assignments and redirect resources as required. Work with various areas, including Corporate Director of Security Services, Parking Manager, Director of Safety and Emergency Management, etc., to manage security operations on campus. Hold and organize meetings, including agenda preparation and minutes.
• Plan and coordinate operations of the Security department in collaboration with the Corporate Director of Security Services. Plan day-to-day security operations, special events, and coordination with various departments. Review security applications such as access control and CCTV. Coordinate installation of security technologies with Facilities. Meet with department heads and outside stakeholders. Serve on committees.
• Plan and manage the operating budget each year, approve expenditures, review monthly budget reports, and reconcile. Perform regular inspections and evaluate personnel and programs. Manage and approve staff evaluations.
• Support training for the Security Department, develop curricula, promote standards through the International Association for Healthcare Security and Safety, and provide regular training at roll calls and team leader meetings to promote operational effectiveness.

REQUIREMENTS

• Minimum 3 years of experience in law enforcement/security supervisory roles; 5+ years preferred.
• High school diploma or equivalent required; bachelor’s degree or higher preferred.
• Active BLS certification through the American Heart Association within 30 days of hire.
• Current Healthcare Security Officer Certification.
• IAHSS Supervisor Certification required within 60 days of hire.
• Ability to obtain/maintain a special police officer commission through the State of Maryland within 6 months of hire.
• Ability to acquire Maryland State wear and carry permit within 6 months of hire.
• Ability to obtain Maryland security guard certification (guard card) within 30 days of hire.

BENEFITS

Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on the job), comprehensive health plans, free parking, and wellness programs.

EEO STATEMENT

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity or expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity or expression.