Manager SAP (IT)

Bioventus; Durham (NC); On-site; USD 130,000 - 241,000; Full time

Job summary

A leading company in biotechnology seeks a Manager SAP (IT) to oversee the global SAP environment and lead the IT team. This role requires extensive experience in SAP S/4HANA and proven team management abilities. The successful candidate will foster collaboration across departments, ensuring high performance in SAP support while driving strategic IT initiatives.

Qualifications

• 10+ years in SAP environments including S/4HANA experience.
• Experience in scoped modules and process re-engineering is essential.
• Demonstrated ability to manage and mentor a team.

Responsibilities

• Lead 24/7 global SAP support across various business units.
• Manage service level agreements and track performance metrics.
• Conduct contract negotiations and oversee budget management.

Skills

SAP S/4HANA

Vendor management

Project management

Team leadership

Stakeholder engagement

Communication

Education

Bachelor's degree in Computer Science

Advanced master's degree

Job description

Join to apply for the Manager SAP (IT) role at Bioventus

Join to apply for the Manager SAP (IT) role at Bioventus

Are you ready to work for a more active world?

At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.

The Manager, SAP will be responsible for providing comprehensive leadership and support for the S/4HANA SAP environment, encompassing all modules and the SAP team. Core modules include, but are not limited to, FICO (Accounts Receivable/Collections, Accounts Payable, Cash Management, General Ledger, Fixed Assets, Intercompany, Procurement/Sourcing, and Project Costing), PP, MM, SD, QM, WM, EDI, Vistex, and Vertex. This role emphasizes developing, maintaining, and optimizing functional applications within SAP while ensuring the seamless operation of the core system and database. Central to this position is the ability to foster a unified support structure by effectively coordinating internal and external providers. The Manager will champion service level management, driving vendor performance to meet organizational needs while handling contract negotiations and deploying support tools with precision. Additionally, the role requires strong team management capabilities, including mentoring staff, overseeing performance, and cultivating a collaborative environment to align SAP support efforts with company objectives.

What you'll be doing

• Responsible for the 24/7/365 global delivery and support of SAP to all business units, including Finance, Accounting, Operations, and other departments as required.
• Act as a trusted partner with Information Technology leadership, stakeholders, end users, and external partners by providing strategic direction and in facilitating consensus as to the timing of solutions deployment. Lead and execute special requests, audits, projects, initiatives, and presentations for leadership as required.
• Establish and manage Service Level Agreements (SLA’s) and track performance against targets. Report on KPI’s monthly for internal and external teams.
• Work seamlessly with staff, contractors, and outsourcing providers to offer unified SAP support and top-notch service to our business and users.
• Manage and mentor staff. Conduct full performance management cycle. Coach, guide, and manage performance of direct reports, ensuring focus on functional and company objectives meeting on/above target standards.
• Perform all activities in compliance with internal and external requirements and standards. Manage the release and change control processes for all SAP updates, ensuring that users are trained in new features.
• Assist in reviewing, negotiating, and finalizing IT contracts to optimize terms, ensuring competitive cost and performance. Review and approve invoices while managing to the budget. Collaborate closely with IT management and procurement teams to align contract terms with organizational goals and requirements.
• Attract, develop, and retain talent. Ensure focus and alignment with functional and company goals. Provide employees with continuous feedback and coaching using talent and performance management tools.
• Investigate industry trends and new versions of SAP applications, providing guidance and recommendations to senior IT management.
• Additional tasks and projects as needed.
  
  

What you'll bring to the table

• Bachelor’s degree in Computer Science, Information Systems, or equivalent level of experience is required. Advanced master’s degree preferred.
• Total of 10+ years in progressive positions in SAP environments with experience in scoped modules, process re-engineering, SAP Systems Design, Deployment and Enhancements.
• Five years’ experience with S/4HANA
• Five years’ experience with 21 CFR Part 11 regulations
• Minimum three full-cycle ERP implementations
• Five+ years within a Public Company and SOX experience
• Large scale SAP implementation experience required. Proven experience in gathering requirements from the business and relaying to the Information Technology team to design, build, implement, and enable the necessary system functionality. Integration, conversion, cutover, system integration testing, and user acceptance testing.
• Merger and acquisition experience preferred, inclusive of legal entity restructuring and system integration experience and cross-functional execution.
• Experience with project management methodology and tools is preferred.
• Demonstrated experience developing and managing relationships in a customer-facing environment; required to be service-oriented and responsive to business needs. Ability to multi-task, lead, delegate, champion collaboration, and build working relationships.
• Strong verbal and written communication skills with the ability to present complex information in an understandable way to all levels of the organization.
• Able to quickly establish rapport, credibility, trust, and respect throughout the organization at all levels.
  
  

Are you the top talent we are looking for?

Apply now! Hit the “Apply” button to send us your resume and cover letter.

Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Biotechnology Research, Medical Equipment Manufacturing, and Pharmaceutical Manufacturing

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