Manager, Sales Operations & Order Administration

Lyten, Inc.; United States; On-site; USD 128,000 - 192,000; Full time

Job summary

Lyten, Inc. is seeking a Manager, Sales Operations & Order Administration to own the end-to-end order-to-cash process across CRM, ERP, and finance. You will lead a small team, improve SOPs, and drive data-driven decisions for pipeline, pricing, and revenue recognition.

You will partner with Sales, Supply Chain, and Finance to ensure on-time shipments and accurate invoicing as Lyten scales its U.S. operations in a fast-moving manufacturing startup environment.

Qualifications

• Advanced degree in business, operations, or engineering with 5+ years in hardware/manufacturing.
• Proven ownership of order-to-cash processes in B2B environments.
• Hands-on Salesforce expertise with ERP integrations.
• Strong forecasting, analytics, and KPI development ability.

Responsibilities

• Own Salesforce data quality, opportunity stages, and dashboards for sales.
• Lead forecast process and variance analysis for execs and board.
• Build KPIs and operating cadence for commercial teams.
• Oversee order administration and end-to-end order-to-cash workflow.
• Coordinate pricing approvals, contracts, and revenue handoffs to Finance.
• Partner with Logistics to ensure on-time shipments and AR accuracy.

Skills

Salesforce administrator

Forecasting analytics

Excel proficiency

SOP development

Cross-functional collaboration

Revenue recognition

Education

Master's degree in business or engineering

Bachelor's degree in relevant field

Tools

ERP systems (NetSuite/SAP/Oracle)

Salesforce CPQ

NetSuite

SAP

Job description

Lyten is leading an industrial revolution through Lyten 3D Graphene™, a breakthrough supermaterial unlocking a new generation of products — from lithium–sulfur batteries and energy storage systems to concrete admixtures, lightweight composites, and next‑generation sensors that are revolutionizing industries. Together, these innovations are making a massive global improvement and driving real‑world impact across energy, mobility, construction, and defense. At Lyten, we believe the most meaningful careers begin with purpose — and with people who want to make a difference. We’re not just developing advanced supermaterials — we’re about to change the world as we know it, reshaping how energy is stored, how products are built, and how progress is made. We’re entering an exciting growth phase, scaling production across the U.S. and Europe and expanding our team of engineers, scientists, and innovators.

The Manager, Sales Operations & Order Administration, is a critical role up your sleeve’s leadership role at the intersection of our commercial, supply chain, and finance organizations. You will own the end-to-end order-to-cash process—from CRM hygiene and pipeline forecasting through customer order entry, fulfillment coordination, downstream logistics execution and post‑shipment invoicing handoff. As Lyten transitions from pilot programs to volume production, you will build the scalable systems, processes, and team that allow us to onboard new customers, ship on time, and recognize revenue cleanly. This is a player‑coach role for a hands‑on operator who is energized by ambiguity, comfortable in a fast‑moving manufacturing startup environment, and ready to build something durable.

Key Responsibilities

• Sales Operations Own the full Salesforce instance: data quality, opportunity stages, account hierarchy, dashboards, and reporting cadence for the commercial team.
• Drive the weekly, monthly, and quarterly forecast process; partner with sales and operations leadership to deliver accurate pipeline calls and variance analysis to executives and the board.
• Build commercial KPIs (win rate, sales cycle, ASP, design‑win conversion) and the operating cadence to act on them.
• Order Administration & Order‑to‑Cash Lead the order administration function: customer onboarding, order entry, order acknowledgment, change orders, and shipment coordination across Lyten's North American.
• Own the order‑to‑cash workflow end‑to‑end—pricing approvals, deal desk, contract review handoffs, PO validation, ERP order release, and revenue recognition handoff to Finance.
• Maintain working knowledge of outbound logistics — carrier coordination, freight terms, and shipment documentation — sufficient to troubleshoot fulfillment issues without escalating every exception.
• Serve as the single point of accountability for on‑time, accurate customer shipments; resolve cross‑functional blockers between Sales, Supply Chain, Quality, and Logistics.
• Manage customer master data, pricing master data, and contract terms in the ERP; ensure SOX‑aligned controls are in place as we scale.

Systems, Process & Team

• Define and continuously improve SOPs for the commercial operations function; document, train, and audit for adherence.
• Lead system integration projects between CRM (Salesforce), ERP, CPQ, and downstream finance/inventory tools; partner with IT on roadmap and implementation.
• Build and lead a small high‑performing team (initially 2–4 order administrators and sales ops analysts); coach, hire, and develop talent as the function scales.
• Partner with Legal on standard T&Cs, NDA workflows, and customer contract intake; with Finance on credit review, AR aging, and revenue recognition; with Supply Chain on demand signals and allocation.

Required Qualifications

• Master's degree in in a relevant field (e.g., business, operations, materials science, mechanical engineering, electrical engineering, and chemical engineering) AND 5+ years of experience in a relevant field ...OR Bachelor's degree in a relevant field (e.g., business, operations, materials science, mechanical engineering, electrical engineering, and chemical engineering) AND 7+ years of experience in a relevant field... OR equivalent experience
• Demonstrated experience owning order‑to‑cash in a hardware, manufacturing, automotive, energy storage, semiconductor, or industrial B2B environment.
• Deep, hands‑on Salesforce expertise (admin-level fluency required); experience integrating Salesforce with an ERP (NetSuite, SAP, Oracle, or similar).
• Strong command of forecasting methodology, pipeline analytics, and commercial KPIs; advanced Excel / Google Sheets and comfort with BI tools
• Track record of building processes and SOPs from scratch, not just operating mature ones.
• Excellent written and verbal communication; able to work cleanly across executive, technical, and customer‑facing audiences.
• Working understanding of downstream supply chain and logistics execution (freight, carriers, shipment documentation) as it intersects with order fulfillment.

Preferred Qualifications

• Experience supporting a business through pilot‑to‑production transition or first commercial revenue.
• Familiarity with battery, EV, energy storage, or advanced materials customers and the associated long‑cycle, design‑win sales motion.
• Working knowledge of SOX controls, ASC 606 revenue recognition, and Incoterms / international shipping documentation.
• HazMat goods regulations and documentation experience
• CPQ implementation experience (Salesforce CPQ, Conga, or similar).

Physical Requirements

Must be able to lift 50 lbs.

Compensation

Compensation Range: The expected base salary range for this position is between $128,200.00 - $192,400.00 The level of pay within the range will depend on a variety of job‑related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company‑specific knowledge. In addition to base pay this position is eligible for tier based bonus and equity, healthcare, dental, vision, corporate discounts, paid holidays, PTO and sick time, 401K, employee relocation plan (if applicable)

Pay Transparency Disclosure

This compensation and benefits information is based on Lyten’s estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job‑related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company‑specific knowledge.

Export/ITAR Compliance Disclosure

Export/ITAR Compliance Disclosure: Certain positions within Lyten, Inc. require compliance with export control laws and, as a result, all interviewed candidates will be screened pre‑interview to determine their eligibility in light of export restrictions. This position requires access to technology, software and other information that is subject to governmental access control restrictions, due to export controls. Employment in this position is conditioned on the continued availability of government authorization to authorize release of such items, to the extent required, including without limitation an export license, or other documentation required to establish authorization to receive access to such items. Company may delay commencement of employment, rescind an offer of employment, terminate employment, and/or may modify job responsibilities, compensation, benefits, and/or access to Company facilities and information systems, as Company deems appropriate, in order to ensure compliance with applicable government access control restrictions.

Equal Opportunity Employer

Lyten is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.

Why Work at Lyten

At Lyten, you’ll be part of a team that’s redefining what’s possible in energy, materials, and manufacturing. We’re not just imagining the future — we’re building it today with breakthrough technologies that are changing how products are made and how industries innovate. Our people are the heart of that mission. From world‑class scientists and engineers to creative problem‑solvers in operations, manufacturing, and commercialization, every member of the Lyten team plays a role in turning bold ideas into real‑world impact. We believe that the best work happens when you’re doing great things in the world — with people you like. Collaboration, curiosity, and a shared sense of purpose drive everything we do.

What You’ll Find at Lyten

A mission that matters: Contribute directly to solving complex challenges in energy, mobility, and materials innovation. Cutting‑edge innovation: Work on technologies at the intersection of materials science, energy storage, and advanced manufacturing that strengthen energy security and local supply chains. Extraordinary people: Join a team of talented, friendly, and down‑to‑earth innovators who support, challenge, and inspire one another every day. Teamwork and culture: Experience a workplace built on trust, respect, and shared success — where collaboration fuels breakthroughs and everyone’s ideas are heard. Global impact: Help scale new materials and energy solutions that reinforce industrial resilience across the U.S. and Europe. Career growth: Be part of a fast‑moving company entering a commercial growth phase, with opportunities to lead, learn, and make your mark. Purpose‑driven values: Thrive in an environment that celebrated ingenuity, optimism, and meaningful progress — together.

Lyten’s Background

Founded in 2015 in Silicon Valley, California, Lyten is transforming the future of energy and materials innovation to build a stronger, more resilient world. Our breakthrough innovation, Lyten 3D Graphene™, is a brand‑new super‑material that enables the creation of products that performance better and cost less. Lyten is rapidly scaling operations across the U.S. and Europe. Our lithium–sulfur (Li‑S) batteries—free from nickel, manganese, cobalt, and graphite—deliver higher energy density and lighter weight while enabling a more secure, independent supply chain and a next‑generation alternative to traditional lithium‑ion chemistry. The acquisition of Northvolt’s assets in California, Poland, Sweden, and Germany has established a strong foundation for Lyten’s global energy storage growth, including Europe’s largest Battery Energy Storage System (BESS) manufacturing facility. Beyond battery systems, Lyten’s platform technology extends to high‑performance concrete admixtures, advanced composites, adhesives, and sensors, redefining material performance across industries from automotive and aerospace to construction and defense. Lyten has raised over $625 million in equity and received support from the U.S. Export‑Import Bank to provide up to $650 million in financing for international customer energy storage projects. Recognized as one of Fast Company’s “Most Innovative Energy Companies,” one of