Manager - Sales Operations

Wesco; Pittsburgh (Allegheny County); On-site; USD 94,000 - 127,000; Full time

Job summary

Wesco in Pittsburgh is seeking a Manager – Sales Operations to drive efficiency and productivity across the sales organization. You will lead data-driven practices, coaching, and planning to boost margins and customer value.

The role requires senior-level experience in sales operations, strong analysis, and cross-functional leadership. Expect a competitive compensation package and opportunities to shape Wesco’s sales strategy.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 6 years of relevant experience in a matrix environment.
• 4 years experience in managing against budgets, including sales and profit growth.
• 3+ years experience as a team lead or sales leader.
• Ability to manage multiple tasks at once.
• Strong decision‑making and problem‑solving skills.
• Sense of urgency and deadline driven.
• Strong interpersonal and communication skills.
• Demonstrates attention to detail/organization skills.
• Excellent written and verbal communications.
• Ability to influence and lead change in a cross‑functional team environment.

Responsibilities

• Works with sales leaders and internal resources to identify areas to create sales bandwidth while aligning goals.
• Executes processes with consistent datasets to improve sales productivity, including Salesbook data.
• Implements uniform processes for evaluating data and performance of sales professionals.
• Leverages standardized coaching to increase productivity and drive high-performance culture.
• Leads Annual Salesbook planning, establishing targets that exceed Branch Budgets.
• Defines sales operations territory productivity criteria for outside sales deployment.
• Defines mix of sales resources and OPEX for customer experience growth.
• Coordinates quarterly review processes with suppliers and district leaders.
• Creates documented plans for sales/margin expansion with measurable expectations.
• Uses Salesbook data to forecast branch, district, and region performance.

Skills

Analytical skills

Interpersonal skills

Written and verbal communication

Decision making

Problem solving

Multi-tasking

Leadership

Urgency/due dates

Education

Bachelor’s Degree

Master’s Degree preferred

Job description

Job Description

As a Manager – Sales Operations, you will be responsible for driving effectiveness, improving efficiencies, and expanding productivity of Wesco’s sales organization. You will be responsible for continuously improving and safeguarding our sales‑centric culture, making Wesco the employer of choice for industry’s best sales professionals.

Responsibilities

• Works with sales leaders and multiple internal support resources to identify areas of improvement where sales bandwidth can be created while eliminating misalignment of departmental goals that hinder delivery of value to clients, sales, and margin expansion.


• Executing process with consistent dataset to ensure sales productivity and efficiency, including those designed from Salesbook application.


• Implements uniform process whereby sales leaders evaluate data and performance of sales professionals.


• Leverages standardized coaching process for sales leaders used across Group to increase productivity and drive high-performance culture.


• Leads and coordinates the Annual Salesbook planning process, ensuring thoughtful Sales and Margin targets are established for assigned accounts at the Salesperson level and roll up to exceed Branch Budgets.


• Defines sales operations territory productivity criteria, including sales and margins required for deployment of an outside sales professional.


• Defines recommended mix of company sales resources and OPEX allocated to deliver excellent customer experience, while expanding sales, margin and EBIT.


• Works with suppliers and district leaders to create and deploy standardized quarterly review process.


• Drives creation of documented plans for sales and margin expansion for top customers. Plans should concisely define strategy to take share and drive customer value, including set measurable field expectations for customer engagement. Processes to be closed loop system, managed through Salesbook, driving accountability.


• Defines sales operations expectations for utilization and data quality within Salesbook.


• Drives consistent process using well defined datasets, including historical trends, backlog, and pipeline from Salesbook to establish branch, district, and region forecasts, including supplier volume rebates.


• May coordinate activities of sales operations.

Qualifications

• Bachelor’s Degree required; Master’s Degree preferred.


• 6 years of relevant experience in a matrix environment.


• 4 years experience in managing against budgets, including sales and profit growth.


• 3+ years experience as a team lead or sales leader.


• Ability to manage multiple tasks at once.


• Strong decision‑making and problem‑solving skills.


• Sense of urgency and deadline driven.


• Strong analytical skills.


• Strong interpersonal and communication skills.


• Demonstrates attention to detail/organization skills.


• Excellent written and verbal communications.


• Ability to influence and lead change in a cross‑functional team environment.

Compensation Details: $93,937 - $126,815 Annually

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here .

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business‑to‑business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.